Christopher O. Chatleain

**** ***** ****** ****

Spring, Texas 77386

202-***-****

acpcfd@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Bolling Airforce Base - Washington, DC 10/2012-Present

Director: Mike Chapman 202-***-****

Administration Officer – Contractor

• Serve as a contractor liaison at the Pentagon for Chief of Naval Operation Support Office providing

Administrative Support and pay via phone, in person, and through email for more than 80% active duty Navy

personnel; in the Washington, DC metropolitan area.

• Process over 80% of navy members who are reporting to and/or transferring from their new duty station, via

sea duty and/or overseas assignments and prepare members travel; make inquiries, procure missing

documents, draft correspondence, confirm record entries in line with department standards procedures and

guidelines.

• Coordinate with service commands, Bureau of Naval Personnel (BUPERS) and others to resolve numerous

problems, sudden changes in orders, last minute denials or overseas dependent entry, and sudden

legal/medical problems. Initiate and prepare all pay and personnel documents pertaining to members transfer.

• Establish excellent working relationship with members and officers of various Naval Commands, Personnel

Support Detachment Activity (PSD)’s and travel office including the Scheduled Airline Travel Office (SATO)

and the Navy Passenger Transportation Office NAVPTO).

• Provide Military members with efficient and courteous service in a timely manner when processing

documents or verifying disputes.

• Assist Director with scheduling, meetings and other various tasks.

• Command Pass Coordinator Liaison, Administrative Services and Support, Records and Directives Manager,

NAM Transaction Online Processing Systems (TOPS) Account Manager.

• Coastal Management Solutions Inc. Correspondent.

• Collecting and submitting all timesheets for Contractors.

Separations Clerk (Personnel) – Contractor

• Processing Officers and Enlisted Service Members who are separating or retiring from the navy.

• Sending information, collecting documents, calculating and inputting data, pertaining to service member’s

military career on their DD214 forms.

• Utilized military information systems such as Master Military Pay Accounts (MMPA) to calculate time in

service and leave balance to verify separation dates in order to ensure an extension is not required for pay

purposes.

• Navy Standard Integrated personnel Systems (NSIPS) to process Leave, Loss, Extensions, and other

Separation and Retirement actions as required.

• Outlook to correspond and make appointments with Officers and Enlisted Personnel and their superiors

during the separation and retirement process.

• Adobe Reader to generate confidential documents such as Orders and DD214’s.

• Scan, upload and retrieve documents pertaining to Separations into electronic filing system.

• Present of Separation and Retirement process to Officers and Enlisted Personnel.

Receipts Clerk (Personnel) – Contractor

• Provide Naval Military members’ with customer assistance verifying various eligibility pay entitlements such

as pay accounts, travel pay, personal property, storage, shipment, government life insurance, Basic Allowance

Housing (BAH), Cost of Living Allowance (COLA) for overseas, and Clothing Allowance.

• Verify and ensure member’s personal information is accurate in the Defense Enrollment Eligibility Reporting

System (DEERS).

• Ensure members and dependents meet qualification requirements for specific overseas assignments and

coordinate port calls, passports and visas requirements.

• Initiate and prepare all pay and personnel documents pertaining to members arrival and transfer for Personnel

Support.

JIMMY JOHN’S - Clearwater, FL/Washington, DC 2011-2012

Manager

• Customer Service, taking orders, answering phone, inventory, sliced deli meats, and delivery driver, Open and

close store, restock.

FIFTH THIRD BANK - Clearwater, FL

2008-2009

• Customer Service, receive and count working cash at beginning of shift

• identify customers, validate and cash checks

• accept cash and checks for deposit and check accuracy of deposit slip

• process cash withdrawals

• perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks

and exchanging foreign currency

• perform services for customers such as ordering bank cards and checks

• receive and verify loan payments, mortgage payments and utility bill payments

• record all transactions promptly, accurately and in compliance with bank procedures

• balance currency, cash and checks in cash drawer at end of each shift

• answer inquiries regarding checking and savings accounts and other bank related products

• attempt to resolve issues and problems with customer's accounts initiate and open new accounts

• explain, advise on and promote bank products and services to customers

• initiate and open new accounts

• explain, advise on and promote bank products and services to customers

BAKKALAPULO & ASSOCIATES, P.A.- Clearwater, Florida 2008 -

2010

Temp Work/ Receptionist

• Assist with accounting procedures and payment processing

• Mail processing, scanning/ attaching, filing, copying, answering phones/ greeting visitors

• Handling sensitive information, verifying employment, research

• Calendar events/ assist with projects for attorney and clerical staff

EDUCATION

The Lone Star College, Montgomery County, Texas

Bachelor of Science in Business Administration, Graduation 2017

Major: Human Resources (HR)

Saint Petersburg College, Clearwater, Florida 2004-2006

High School Diploma, 2004

Clearwater High School, Clearwater, FL

SKILLS

• Latitude Software (Moderate)

• Microsoft Outlook, Excel, Word

• Transaction Online Processing System (TOPS)

• Navy Standard Integrated Personnel Systems (NSIPS)

• Excel

• Power Point

• Typing Speed 80 wpm

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