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Customer Service Front Desk

Location:
Auburn Hills, MI
Salary:
$10-12 hour
Posted:
April 23, 2015

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Resume:

TAYLOR HICKMAN

** ******* ****

Pontiac MI *****

248-***-****

acpccu@r.postjobfree.com

Career Highlights

• 5 years of Administrative Support

• Manage variety of Administrative and clerical functions in a high volume office. Work

independently with little or no direct supervision

• Proven ability to prioritize and handle multiple task in a challenging environment

• Usage of multi-line phone system; routing the caller to the appropriate person receiving messages

• Address any inquiries regarding company policies and procedures

• Maintained daily office duties; answering phone, faxing, copying, scheduling appointments, data

entry, cashier

Special Skillls:

• Oral And Written Communications, Organized filing system, Computer Operator, Telephone

Communicator, Document Processor,40 wpm,

Computer And Software

• Window Vista Window XP

• Microsoft Word, Excel, Access, Outlook, Publishing

• Internet Websites: MSN, AOL, Yahoo, Google

Work Employment

One Source Talent 2014-2015

Customer service rep

• Outgoing calls from and to prospective talent. After receiving and viewing new talent applications

via CRM.

• I make the call to initiate contact for pre-interview and update of information.

• Also to then find out if they are serious and truly interested in getting into the industry.

• With some retention skills come into play.

• I then schedule them with the office director for assessment and marketability.

Andrew Pettress & Co. 2014-2013

Receptionist

Pontiac MI

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person

requests for information.

• Maintained the front desk and reception area in a neat and organized fashion.

• Received and distributed faxes and mail in a timely manner.

• Currently responsible for set up of monthly breakfasts for the poor and homeless.

Lord And Taylor 2013

Sales Associate

Auburn Hills MI

• Assist customers with finding the merchandise that they are looking for.

• I cash the customers out at the registers and make sure that the customer is finding everything that

they need

Light House Of Oakland County 2013

Receptionist

Pontiac MI

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person

requests for information.

• Maintained the front desk and reception area in a neat and organized fashion.

• Received and distributed faxes and mail in a timely manner.

• Currently responsible for set up of monthly breakfasts for the poor and homeless

Taco Bell 2013

Crew member

Pontiac MI

• Provide customer service.

• Greet customer

• Taking orders

McDonalds 2011-2012

Crew Member

Waterford MI

• Provide customer service.

• Greet customer

• Taking orders

Oakland Technology Educational Center 2011-2008

Receptionist

Pontiac MI

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person

requests for information.

• Maintained the front desk and reception area in a neat and organized fashion.

• Received and distributed faxes and mail in a timely manner.

WHRC Elementary School 2009

Teachers Assist - Pontiac MI

Pontiac City Clerk Office 2009

Receptionist - Pontiac MI

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person

requests for information.

• Maintained the front desk and reception area in a neat and organized fashion.

• Received and distributed faxes and mail in a timely manner.

Tiny Tot Day Care 2006-2007

Assistant Care – Pontiac MI

Family Life Center Banquet Facility 2005-2006

Hostess/Waitress - Pontiac MI

Education

Rochester High School 2010

Rochester Hills

Oakland Technology Educational Center 2011

Pontiac MI

Oakland Community College 2011

Auburn Hills MI



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