Isabel Marin

954-***-****

acpcby@r.postjobfree.com

I am a self-starter with over 10+years experience as an Administration

support, with bookkeeping background assisting the comptroller.

Consistently achieving record sales goals 3 years and customer satisfaction

100%. Completing projects and corporate deadlines. I supported a team of

6 employees by implementing new computer procedures to improve under

performing departments. I am a team player working well with other people

toward achieving and obtaining the objectives. Received award for training

staff in office policies, procedures and new computer system. Assist in

Integration of computer system.

Fluent English / Spanish

Areas of Expertise

CSG, ER One, Vision, Einstein

QuickBooks Pro and Premier

IBM AS400, People Soft, Accpac BPI, Microsoft Office

POS credit card

Customer Service Management / Complaint Handling Resolution / Customer

Service Satisfaction Enhancement- Collections of Past Due Accounts 95%

Teambuilding and Training

General Accounting, Bank Reconciliation, A/R, Collections, A/P, Inventory

Control, Order Entry

Resolving customer issues

Excel in finding solutions to retaining the customer and the value of the

product

Professional Experience

Comcast Cable Miramar, FL 08/2014 - 03/2015

Executive Corporate Liaison

Resolving Customer complaints 90% satisfaction

Comcast Cable Miramar, FL 10/2011 - 10/2011

Retention- CAE1 - Spanish-English / Retention / Retention SLCOE 95%

Comcast Cable Miramar, Fl 01/2009 - 10/2011

CAE-Spanish-English First Call resolution 100%

Sumesa Foods Inc., Miami, Fl 04/2007-01/2009

Administrative Assistant/Finance Manager

JohnsonDiversey Surtevant, Wisconsin, 53177 01/1992 - 4/2007

262-***-**** Office located in Weston

Florida till it closed in December 2006. Admin Coordinator/Finance Support

Education and Training

GED

Broward Community College - Accounting 1&2

New Horizons in Fort Lauderdale, FL

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