FRANCISCA PAZ VILLEGAS

**** ** ***** ***. ******, Florida 33178

Mobile: 786-***-**** / E-mail: acpcb7@r.postjobfree.com (preferred)

PROFILE: Self-driven, results-oriented, with great organizational

skills. A character that is trustworthy, responsible with a

great capacity and enthusiasm to perform any task at hand,

ability to successfully multitask and a consistently positive

attitude. Clear, straightforward, learns quickly, pays attention

to detail, thinks creatively, has strong leadership

capabilities. Excellent organization and time management

skills, great communication and interpersonal skills, able to

work independently using good business judgment.

PROFESSIONAL HISTORY:

2015 January-April H&R Block Weston, Florida

Receptionist CSP (Client Service Professional)

. Greet clients and visitors with positive attitude

. Answer incoming calls and direct inquiries on multi-line

phone system

. Coordinate and schedule appointments

. Provide extensive one-on-one Customer service\ Performed

clerical duties such as sorting mail, filing and typing

. Operate a variety of general office equipment

2014 - Present Express Outlet Factory Miami, Florida

Sales Associate

. Responsibly and carefully perform cashier responsibilities

. Provide Sales Support

. Provide Customer service

. Keep work environment clean and organized according to

company standards

2014 - 2014 Charlotte Russe Miami, Florida

Sales Associate

. Helped customers locate merchandise or find suitable

alternatives.

. Cashier

. Customer service

. Effectively communicated with managers regarding customer

concerns and employee matters

. Assist help in the department of shoes

2013 - 2014 LAYALI MEDITERRANEAN RESTAURANT Miami, Florida

Hostess

. Greeted customers with a positive demeanor

. Maintained an enthusiastic and upbeat personality to

properly represent the restaurant

2013 - 2013 A'GACI Miami, Florida

Sales Associate

. Fashion Consultant.

. Provided sales support

. Managed overall store operations without supervision,

enabling manager to focus efforts on sales and service

2011 - 2012 LATIN TELECOM TRADE, INC Miami, Florida

Administrative Assistant

. Managed overall office procedures (Duties included but were

not limited to filing, phone operator, provided customer

service)

. Coordinated and scheduled meetings

. Managed billing (Import and Export)

. Maintained calendar of activities

COMMUNITY SERVICE:

2010 - 2014 STUDENT ATHLETIC TRAINER Miami, Florida

Head student athletic trainer

. Provided medical assistance to athletes

. Assist them in house High School as well as away games

2012 - 2012 IRONMAN Miami, Florida

Volunteer

. Handled medals to athletes

. Supported athletes by providing medical aid

EDUCATION:

2014 to present Miami-Dade college Miami, Florida

Major in pre-nursing

2010-2014 RONALD W. REAGAN SENIOR HIGH Miami, Florida

Graduated High School

COMPUTER SKILLS:

. Proficient in Windows XP, Office 2007/2010 (Word, Excel,

PowerPoint),

. Proficient in Adobe and Photoshop

. Proficient in Social Media (Facebook, Instagram, Twitter),

Google

LANGUAGE ABILITIES:

. Fluent in English

. Conversational Spanish

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