Amy Zaragoza

*** ******** **** ***** #***, Houston, TX 77090

acpc7u@r.postjobfree.com; 832-***-**** (mobile)

Education:

International Association of Professions Career Center: April 2015- Present

• Official Certificate of Completion for the Event Planner Program, May 2015

• A member of the International Association of Professional Event Planners, April 2015

University of Houston Downtown, One Main Street, Houston, TX 77002: January 2014 –Present

• Bachelor of Arts: Communications, Graduate May 2015

Houston Community College, 1300 Holman Street, Houston, TX 77004: August 2007- May 2013

• Associate of Arts: Communications, May 2013

Professional Qualifications:

Event Planning: Assist with brainstorming ideas for theme nights at the Houston Food Bank, preform

administrative duties at the Welcome Desk, reach out to the public to raise awareness about upcoming

events; coordinate volunteers to assist at the events and other departments at the Houston Food Bank;

gathered information necessary to complete a bid for a mock submission, created a budget sheet with an

expenses plan; brainstorm ideas; researched hotel, venue, logistics, and transportation needs for athletes,

team, and office staff; scheduled, planned, attended, and executed sporting events; wrote re-caps on all

events; ensured all events run smoothly; coordinated and managed meetings, and the event calendar; very

organized and can meet tight deadlines; maintain customer and business relationships.

Professional Sporting Games & Events: Perform customer service by working the guest services booth,

check game day and event tickets from fans, ensure each ticket and parking pass are the correct for the

particular game or event; direct arena guests around building; provide wheelchair escorts; oversee the

Lost and Found during events; monitor seating areas, elevators, escalators, and concourses; assist with the

execution of all events held at the venue; document general operational concerns to be called to the

attention of management; assist other departments with day-to-day operations.

Medical Care: Provided support to patients, physicians, and management staff by performed extensive

unit clerk duties, interpreted physicians’ orders by scheduling diagnostic tests, and procedures, performed

patient access duties such as inputting accurate demographic, patient pre-registration, hospital admissions,

registering new patients, and minimum insurance verification, performed medical assistant duties, front

desk check-in/out, worked well in a fast-paced hospital setting, very organized and can meet tight

deadlines.

Office Administration & PC Literacy: Proficient in extensive office administrative duties; Microsoft

(MS) Windows & Vista, MS Office & MS Outlook e-mail applications; Internet Explorer & Google

Chrome browsers; LinkedIn, Facebook, Twitter, Instagram & YouTube social media.

Volunteer & Internships:

Art Colony Association, Inc., 7026 Old Katy Road, Suite 221, Houston, Texas 77024

• Event Volunteer: March 2015

- 3/29/2015: Houston Bayou City Arts Festival

Harris County-Houston Sports Authority, 1331 Lamar Street, Suite 700, Houston, TX 77010

• Event Planning Intern: January 2015- March 2015, completed 120 internship hours

Amy Zaragoza

150 Dominion Park Drive #606, Houston, TX 77090

acpc7u@r.postjobfree.com; 832-***-**** (mobile)

- 3/10-13/2015: Assisted with the execution of SWAC (Southwestern Athletic

Conference) basketball tournament

• Event Volunteer: December 2014- December 2014

- 12/10/2014: College Football Rotary Lombardi Awards

- 12/5-6/2014: SWAC (Southwestern Athletic Conference) football Championship

Moroch Entertainment, 5177 Richmond, Suite 702, Houston, TX 77056

• Events Planning Intern: August 2014- December 2014, completed 120 internship hours

- 11/23/2014: Assisted with planning and executing a big promotional movie screening

event, The Wedding Ringer, with talent Kevin Hart appearance.

Career Journal:

NBA- Houston Rockets Professional Basketball Franchise, 1510 Polk Street, Houston, TX 77002

• Game Day & Event Guest Services Representative: February 2015- Present

University of Texas MD Anderson Cancer Center, 1515 Holcombe Boulevard, Houston, TX 77030

• Patient Service Coordinator (Unit Clerk): February 2008-February 2015

• Welcome Center Attendant: January 2007- February 2008

NFL-Houston Texans Professional Football Franchise, Two NRG Park, Houston, TX 77054

• Tailgate Ambassador (event and game day staff): August 2011- August 2013

• Completed three seasons

Contact this candidate