Venessa Samuels

**** ***** ******

Bronx, NY ****6

646-***-****

acpc6b@r.postjobfree.com

QUALIFICATIONS SUMMARY

Dynamic professional with over six years of experience in the Business

Field. Extensive experience in identifying problems and developing

solutions, meeting demanding deadlines, and supervising staff.

EDUCATION

Bachelor of Science in Business Administration. Concentration in Finance.

York College- CUNY, Jamaica, NY May 2009

EMPLOYMENT OVERVIEW

Management Experience

Property Manager

Phipps Management Housing Services, LLC, Bronx, NY July 2011 - April

2015

Managing about 500 residential and commercial properties consisting of

over 300 LIHTC and HOME units, Rent Stabilized, Section 8, and other

subsidized units; Process accounts receivables, as well established

relationships with contractors and vendors; handle security deposit and

rent payments; Manage in house legal stipulations and other

miscellaneous legal accounts; Perform annual recertification; Perform

interviews for incoming applicants, reveiwed applican't background and

credit checks, process initial move-in packages; Supervise a total of 12

maintenance staff and coworkers ; Renew leases and process move-outs;

Assist Supervisors and other managers in meetings and liaison between

tenants, attorney, and caseworkers; Advise accounting department of

charges to post on tenant accounts (key charges, apartment damages,

additional security payments, etc.) and create arrears report; provide

daily customer service to tenants in house and via telephone; Handle

adjustments for SCRIE, DRIE, and Section 8 accounts; Organize filing

daily

Lease Administrator

Vantage Management Services LLC, LIC, NY March 2010 - July 2011

Process accounts receivables & security deposits; Process new move-ins

and move outs; Renew leases for over 10,000 units; Assist Supervisor in

meetings and with various departmental projects; Post charges to tenants

account (MCI, Rent, additional security payments, A/C charges,

etc.);provided customer service to tenants in house and via telephone;

Handle adjustments for SCRIE(Senior Citizen Rent Increase Exemption),

DRIE(Disability Rent Increase Exemption), and Section 8 accounts;

Organized filing daily; Train new employees

Assistant Coordinator for Section 8

Vantage Management Services LLC, LIC, NY October 2009 - March 2010

Create renewal lease packets for submission to NYCHA and HPD; Assist

Directors in meetings with NYCHA and HPD and various departmental

projects; Processed payments received from NYCHA and HPD; Direct contact

with NYCHA and HPD Housing Assistants in various tenant and landlord

discrepancies; Provided customer service to SCRIE, DRIE, and section 8

tenants via telephone and office visits; Organized filing daily.

Other Experience

Student Services Associate

Columbia University, New York, NY September 2009 - October 2009

Processed Transcripts and Academic Certification requests; Responded to

telephone and in-person billing and other general inquiries; Assisted

with various departmental projects; Greeted clients and organized filing

daily.

Junior Accountant

Behavioral Associates, New York, NY August 2008 - August 2009

Handled accounts receivables and payables from customers, business

professionals, and executive director. Processed insurance claims and

check payments. Prepared promotional and information packages and

marketed services to potential clients. Supervised staff of one for

various projects and tasks. Greeted clients, answered phones, and

organized filing daily.

Banking Industry Experience

Assistant Head Teller

HSBC Bank New York, NY August 2006 - August 2007

Headed office operations and supervised five support staff members.

Handled large cash sums. Developed and implemented training, development,

and performance evaluation systems for tellers and staff. Coordinated

the enhancement of the financial reporting with management. Interacted

closely with clients and provided customer service support daily.

Marketing Administrative Assistant/College Assistant

York College- CUNY, Jamaica, NY

January 2006 - August 2006

Assisted Director and Head of Institutional Advancement with projects for

school advertisement. Screened incoming calls. Handled director's

calendar, daily events, and school advertisement projects. Maintained

invoice documents. Supervised school projects with director.

SKILLS

Certified Low Income Housing Tax Credit Specialist (2013)

Accident/Life and Health Insurance License

Yardi

Angel

Microsoft Excel (Pivot Tables and Formulas), Word, PowerPoint, and Outlook

QuickBooks

Student Information Systems (SIS)

Student Services Online (SSOL)

Bank Reconciliation

AFFILIATIONS

Women's Center, Member, January 2004 - May 2009

National Urban League, Member, June 2006 - July 2006

Men's Center, Member, June 2007 - May 2009

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