Lizette Flores

*** **** **** ** # ***

Houston TX, 77037

832-***-****

acpc3o@r.postjobfree.com

Objective:

To make it my first and foremost goal to use my skills, training and experienced background to contribute to the progress, growth and success of a company that values good customer service. Motivated customer service representative and retail experience in a past-paced environment

Experience:

NCO Group Humble TX US 2008

Customer Service Telesales Representative I have worked as a bi- lingual customer service / sales representative for 5 years in a call center handling incoming calls of customers who call inquiring technical problems or warranty exchanges or billing issues. I have experience at handling office equipment and clerical duties.

Education:

South Park Academy Houston TX US 2003

Skills:

I have worked as bilingual customer service/sale rep, Great at resolving conflicts with patience towards the customers.

I am a fast learner

Professionally processed 50 calls per day, providing information and service to ensure customer satisfaction.

Additional Information:

As an experienced Professional, I have adapted successfully to my working environments and have worked well with and left a positive impression on my co-workers. Confident and eager to succeed.

Earned "Top Seller" for two consecutive quarters in 2012. Provided daily support as company's only bilingual Spanish/English customer service representative.

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