Kirk M. Heston

**** ******** *** #***

Buffalo, NY 14209

April 22, 2015

Dear Sirs:

I am a seasoned Sales Professional, and Business Development Director. I have extensive

expertise in sales, sales management, energy efficiency, and renewable energy consultation. I am

a recent graduate and certified as an Efficiency Sales Professional. I have a proven track record

of incremental sales of both existing and developing business from new prospects. I have broad-

brushed sales management experience, mentoring and leadership expertise with proven skills in

multiple disciplines ranging from high level sales management, business development, account

management, to general operations management. My record of success in strategic and tactical

sales with operational management areas is extensive.

Some key highlights include:

Over 25 years of sales and business development experience.

10 years high level renewable energy and sustainable business development sales and

consultation.

Proven experience in driving financial performance and exceeding sales quotas.

Over 250 hours of classroom sales training.

Entrepreneurial by nature.

Enclosed is my resume with additional details concerning my successful sales career. Feel free to

call me to discuss my capabilities further. I look forward to the prospect of hearing from you on

my mobile 414-***-****.

Sincerely,

Kirk M. Heston

1217 Delaware Ave Apt 602 Buffalo, NY 14209 414-***-**** acpbky@r.postjobfree.com

Kirk Heston

Summary:

I am an experienced sales professional with extensive hands-on technical building operations and

management expertise, and customer service. I am a retired Pipefitter and licensed Plumber in the State of

Illinois; I have broad-brushed experience in energy solutions sales, renewable energy sales, HVACR sales

installation/service, and service operations management, mentoring and leadership expertise. My record

of success in both strategic and operational management areas is extensive.

Some key highlights include:

Over 22 years of Business development, sales, sales management, and account management sales

management experience.

Over six year’s sales experience with proven results in the construction and service industry

Entrepreneurial nature

Six years of high level renewable energy project business development and sales

Master of presentations

Passion for gaining personal relationships with clients

Employment History:

Retro: Clean Services, Buffalo, NY

2013 – 2014

Custodial Services (Part Time position)

Primary duties include account management for floor maintenance, glass cleaning for several

apartment facilities in Buffalo and surrounding area

Also provide complete apartment turnover services on an as needed basis

Provide high level of customer satisfaction with building owners and tenants

Building Controls & Services

2012 – 2012

Energy Services Account Executive

Managed all aspects of an Energy Services company (ESCO)

Heston Wind & Renewable Energy

2008 – 2012 President

Managed all aspects of my Renewable Energy company

Johnson Controls, Inc. 1986 - 2008

National Business Development Director 2007 – 2008

Solutions Account Executive K-12 2006 – 2007

Systems Sales Executive and Sale Office Manager 2003 – 2006

1217 Delaware Ave Apt 602 Buffalo, NY 14209 414-***-**** acpbky@r.postjobfree.com

Kirk Heston

Service Sales Executive 2000 – 2003

Focused on improving existing building Infrastructures to allow the Building owner to achieve their

business objectives

Managed multiple, ongoing, opportunities particularly focused on selling services and retrofits

Sold, renewed and expanded renewable service agreements, including multi-year agreements to

new and existing customers

Key Achievements:

Grew sales by 150% in my territory over the three years in HVACR Service Sales

Margins on sales 37% highest in our office

Service Operations Manager Johnson Controls, Inc. 1997-2000

Focused on improving existing customer relationships through the account management

processes, improving communications

Focused primarily on D- Level customer's facility engineers or managers with some C-Level

account management

Managed a team of Service Technicians and Service Mechanics implementing administrative

processes, procedures, best practices and service strategies to improve service capabil ities and

profit

Responsible for the profitable growth of my team and the growth projections for the branch

through new mechanical retrofit business sates, estimation and engineering of mechanical system

retrofits, control retrofits, new O&M service sales, existing O&M contract enhancements,

transitional sales from other business segments within JCI

Responsible to communicate with the customers, negotiate the service structure contracts, and

scope of the service deliverables, and the scheduling of services to be provided

Provided developmental training and leadership in safety, account management, service delivery,

communication, mentoring, and customer satisfaction

Key Achievements:

Grew sales within my territory by 150% over the three years in HVACR Service Sales

Grew customer satisfaction scores to 95% from 73%

Lead the Central Regions team branch business growth by 75% annually

Top ten team performance

HVACR Service Representative Johnson Controls, Inc. 1986 - 1997

Continued to take formal schooling and to self-teach myself in all areas of HVACR

Became certified in Air Conditioning and Refrigeration, Boilers, Steam and Hydronic systems,

Direct Digital Controls, Certified Cross-Control Device Inspector, Licensed in the State of Illinois

as a Master Plumber

Also responsible for managing my accounts, delivering high quality service according to

established standards and processes

1217 Delaware Ave Apt 602 Buffalo, NY 14209 414-***-**** acpbky@r.postjobfree.com

Kirk Heston

Key Achievements:

Became a test pilot project to confirm the capabilities of remote service representative’s ability to

negotiate estimate and sell profitable projects with management or sales staff assistance

Post High School Education:

Real Estate Law and Finance, Sauk Valley Community College

Pilot Training, Sauk Valley College, Rock Falls Airport

Pipefitter Apprenticeship, Plumbers and Pipefitters Local Union #25

Wind Turbine PMDD Technology, Vensys/Goldwind Prague, Czech Republic

Completed over 250 hours of sales training:

Efficiency Sales Professional (Certified)

Target Account Selling – TAS

Achlivus BASE training

7 Habits of Highly Successful People

Social Styles

Large Account Management Process (LAMP)

LIST (certified facilitator)

Memberships & Affiliations:

APEC - Association of Professional Energy Consultants (past President)

MCA – Mechanical Contractors Association

ASHRAE - American Society of Heating, Refrigeration, and Air Conditioning Engineers – member

AFL- CIO - Plumbers & Pipefitters Local Union #25 – member

AFE – Association of Facility Engineers

Buffalo Sales & Marketing Business Network

Past Entrepreneurial Ventures:

Owner/Partner of Toys in the Attic 1981-1986

2100 sq ft retail new toy and craft store

o Built business to $10/linear ft; 20% better than big box business

Owner Enviro-Eco Systems 1986- 1990

Ecological safe water conditioners

Custom HVAC systems

Owner/Partner Perfect Reflections Art & Mirror Gallery 2001-2003

1100 sq ft fine art and imported mirror gallery

o Created these business segments

Distributors

Dealers

Retails

Leasing programs

1217 Delaware Ave Apt 602 Buffalo, NY 14209 414-***-**** acpbky@r.postjobfree.com

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