CYNTHIA M. HOELZER
**** ***** ***** *****, ********, MO 6 3052 H: 3-14-287-**** acpayg@r.postjobfree.com
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Professional Summary
Dedicated Professional with over 15 years experience in Marketing and Communications. Good listener and fast learner
with leadership skills in a team environment or individually to accomplish goals and objectives.
Experience
Strategist 05/2008 –
Present
MediaCross, Inc. - St. Louis, MO
• Worked with the U.S. Army Reserve Medical Corps. and performed a variety of duties:
o Assisted in the credentialing process by ordering university transcripts, background checks and
physicals for the physicians desiring to commission in the U.S. Army Reserve Medical Corps.
o Sourced physicians for the U.S. Army Reserve Medical Corps. by placing outbound calls through an
online call center solution, 3C Logic.
• Provided administrative assistance to Program Manager:
o Assisted in the evaluation or negotiation of contracts with vendors and/or online partners.
o Collaborated with a team of marketing professionals to develop and launch marketing strategies via
email, social media, website and online and print advertising.
o Performed general office duties, such as ordering supplies, answering phones and taking messages,
managing mail and office equipment.
o Managed and updated digital records management database.
o Managed and updated monthly client expense and statistical reports. Performed basic bookkeeping
duties with Microsoft Excel.
o Arranged travel and arrival of necessary materials for events
o Provided team of seven Call Center Representatives with technological support, ranging in topic from
online shipping software, phone software and general computer questions.
• Obtained Security Clearance with PSI-CoE
Marketing Coordinator
09/1999 – 07/2007
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Land O’Lakes Purina Feed – St. Louis, MO
o Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep
records of collections and disbursements, and ensure accounts are balanced.
o Create, maintain, and enter information into databases.
o Maintain scheduling and event calendars.
o Coordinate/arrange conferences, meetings, special events, or travel reservations for office personnel
o Prepare conference/event materials, such as flyers, promotional items or invitations.
o Negotiate contracts with vendors.
o Consult with product development personnel on design, color or packaging.
o Initiate market research studies or analyze their findings.
Skills
Word, Excel, PowerPoint, Access, Outlook, phone systems, copier/scan/fax
Social Media: Facebook, LinkedIn, Twitter
Event Coordination: travel reservations, hotel, air, banquets, car
Security Clearance w/ PSI-CoE
Reading Comprehension: proofing, design
Education
American Intercontinental University – GA 2007
Associates of Arts: Marketing
Bishop DuBourg High School – St. Louis, MO
1986
High School Diploma
Community Service
o Volunteer, Habitat for Humanity
2010
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o Volunteer, Food Bank – St. Louis & Columbia MO
2011-2012
o Volunteer, Ronald McDonald House 2013
o Volunteer, Fisher House 2014
References
Upon request
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