Shanna S Sullivan

*** ******* **** *****

Belleville, IL 62223

Hm 618-***-**** Cell 618-***-****

Email acpaur@r.postjobfree.com

Profile: A self-motivated and well organized individual, able to handle

multiple projects simultaneously. I am committed to professionalism and

customer satisfaction with the ability to be successful alone or in a team

environment.

Work Experience:

Vend Tech-Securiguard May 2012 - Feb 2015

Eastern Division Administrator Assistant

MVM Inc. Mar 2009 - May 2012

Eastern Division Office Manager

Duties: Responsible for the processing of all administrative paperwork for

the 269 Security Officers that make up the Eastern Division (St. Louis,

Missouri, and Iowa). I am also responsible for verification and processing

of the ICE Form 139s that are used to verify Vision and validate the

invoicing for officer payroll and government invoicing through Vision.

Additional daily office duties include; assisting the St Louis Area

Manager(s) with scheduling, additional service request, quality control

inspection tracking, uniform issue and survey, directing phone calls to the

appropriate manager(s), assisting officers with questions and providing

information to help them resolve any pending issues. I also conduct

payroll research, modifications and verifications on a weekly basis. I

provide human resource and benefits assistance to the area managers and

those officers working in the field. I enter, verify, and change

information in the Vision Labor Management System based on information from

the ICE Form 139s and additional service requirements. In addition I

create reports from Vision Labor Management System to research expenses,

billing information, vacations and suitability verifications. I check,

verify and code all travel and lodging claims for accuracy and provide

weekly status updates to insure prompt payment.

My duties also encompass Assisting scanning, naming, updating and auditing

of the Eastern Division electronic suitability files. Lastly I am

responsible for liaisons between the companies that server our needs,

Staples Office Supplies, ATT Communications, Verizon Communications, and

DataMax. When possible I follow up on projects assigned to area managers

and assist as necessary.

Accomplishments: Eliminated virtually all vacation and pay related issues

in the Eastern Division. Streamlined communication between officers and

corporate which has had a direct impact on a reduction of Union Grievances

filed by UGSOA Local 20. I am an authorized e-verifier account holder and

have played an integral part in reducing Vision errors by conducting weekly

audits on the Vision schedule.

Hickey College Aug 2007 - Mar

2009

Recruiter

Duties: Visiting high schools to do various presentations on

personalities, marketing, college information, and interviewing skills.

Accomplishments: Received personal recognition by being awarded the contact

to recruit for an additional 5 schools that had never had presentations in

years past. Received "by name" invitation from several schools and

teachers to do more presentations and lead the schools recruiting efforts.

Kleinhenn Company January 2007

- November 2007

Fundraising Consultant

Duties: Contacting current clients and offering personal assistance in the

planning and execution of fundraisers that will potentially enhance the

company image, expand their vision and compliment their mission statement.

My successful efforts translated into future contacts with prospective

accounts. My job was to guide and direct the fundraising efforts to ensure

that the company has a more successful season.

Accomplishments: My efforts we directly responsible for maintaining our

current client list, booking all of the highly successfully 2007 fall

fundraising events and landing 25 new contracts for the Kleinhhenn Company.

Bed Bath & Beyond October 2005 -

January 2007

Customer Service

Duties: Responsible for maintaining a professional appearance and

providing outstanding customer service. I assisted customers anyway

possible and always went the extra mile to promote the business and help

the sales force whenever possible. I was responsible for balancing cash

drawers at end of shift and relied upon to put together the deposits for

the day. Balancing the store safe, charges and monetary transactions were

all my daily duties.

Accomplishments: Achieved Lead Cashier with in 3 months. I was offered

the position of "Bridal Consultant" within 2 months. I effectively manage

my own department within the store. I was very reliable and became an

integral part of the business and management plan as I was often sought out

to provide fresh ideas on how to better store sales and promote the

business.

Koerner Distributing Inc. July 2002 -

September 2003

Sales Executive

Duties: Represent the company by maintaining sales in existing accounts,

building new relationships in an effort to seek out new accounts and

providing new ideas to aquire lost accounts to achieve new business. I was

also instrumental in introducing new products to customers and achieving

new placements. I also worked in finance collections to balance the books

on past due accounts.

Accomplishments: Established at least 50 new accounts in the first year,

exceeded route sales expectations every month by at least $20,000 and was

able to regenerate sales from lost accounts at a sustained sales rate of at

least 3 products per client.

Nikco Sports November 2001

- July 2002

Account Executive

Duties: Responsible for maintaining customer relations and sales for

existing customers. I was responsible for building new customer

relationships using cold calling methods and building corporate

relationships thru extensive research, networking and informational service

calls.

Accomplishments: I established account with FedEx Ground and Logo's and

Labels. I was number one in sales for two months and I established

relationships and futures contract sales with an additional five major

corporations.

EDS (Electronic Data Systems) Corporation April 1998

- April 2001

Campus Recruiter

Duties: Responsible for college level recruiting for all of Missouri and

Southern Illinois. Participated in numerous career fairs and conducted on-

campus interviews. I researched and help established scholarships and

contacts with diversity organizations and arranged interviews with several

hiring managers during scheduled site visits to job locations across the

Midwest. I was also responsible for managing the Travel and Recruitment

budget.

Accomplishments: I networked and established long-term relationships at 13

schools new to EDS. My efforts were instrumental in improved hiring levels

and relationships at current EDS schools. I remained within my budget,

consistently maintaining the lowest travel and recruitment budget within

the group.

Computer Operator June

1996 - April 1998

Duties: Monitored a 3-system mainframe data center with 20 screens.

Started jobs and batch cycles, took tape inventory, ran nighttime Arads

batch cycle every 3 months on a rotating schedule. Worked with the

programmers to determine objectives and troubleshoot systems to provide

desired results. Directed trouble shooting efforts and reported system

problems to IBM. Programmed in mainframe languages such as JCL and COBOL,

and trained in client server languages Visual Basic and some C++.

Accomplishments: I used my programming abilities and expertise while

performing as an operator to decrease down time and increase my ability to

problem solve within the programming group. I improved the timeliness and

efficiency in running batch cycles. I was also solely responsible for

running specific jobs and processing old tapes out of the library and

coordinating the delivery of those tapes to an off-site storage facility.

I also took part in the company's continued education program by taking

several classes for mainframe operation while working as a full time

employee.

Education

Sanford-Brown College July 1995 -

June 1996

Major: Systems Operations

Minor : Accounting

GPA 3.80

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