Sonni Virdi

** ** ****** *****

Toronto Ontario

M1C0C5

416-***-****

acpa0d@r.postjobfree.com

Dear Sir/Madam,

Please do not put this resume with the rest of the pile! Your search for a competent Dental

Professional may be over!

As you will discover from the enclosed resume, I am a qualified Registered Dental Hygienist

with ten years of experience in the education, prevention, management and restoration of patient

centered oral health care. My recent experience has lead to the opportunity in assessing the

insurance side of the dental profession. All of these skills has lead me to be able to aid in internal

audits within the practice to make sure that all providers are meeting federal and provincial

guideline.

As a part of the Business Integrity team I have a strong understanding of both medical and dental

terminology, and have had the opportunity to gain the necessary qualifications to keep myself

current with industry standards. I am able to work in collaboration with dentists, medical

professionals and other team members to contribute to a co-therapist environment, while meeting

the needs of our clients. I have a keen understanding that teamwork and strong work ethic is

needed in the ability to succeed and to meet the deliverables that are required by our clients. It is

the accumulation of this knowledge that is allowing me to reach out and pursue other

opportunities within the profession.

I realize that selecting the right candidate is a thorough and careful process, and I want to assure

you that my resourcefulness and disposition will impress you. Given the opportunity to

contribute, I am confident, that I will meet and exceed your expectations.

Please contact me at your earliest convenience regarding a personal interview.

Thank you in advance for your prompt response. I look forward to our meeting.

Sincerely,

Sonni Virdi, RDH.

Sonni Virdi RDH

25 St Magnus Drive, Toronto ON M1C0C5

Cell:416-***-**** Email: acpa0d@r.postjobfree.com

AREAS OF EXPERTISE

As a part of the Business Integrity team, I am able to demonstrate a strong ability to multi-task

priorities while maintaining professional rapport when dealing with internal and external

customers. My experience as part of a multidisciplinary setting have lead me to develop a strong

understanding in both medical and dental terminology, which has given me the skills to provide

individualized client centered care. This has allowed me to directly contribute to the success and

profitability of the office through effective case management, communication, time management

and teamwork.

EDUCATION

• Orthodontic Clinic for Dental Hygienists (certificate) 2013

George Brown College, Toronto, On

• Candidate for Bachelor of Science in Dental Hygiene (BSc DH.)

Northern Arizona University, Flagstaff, Arizona

• Diploma in Dental Hygiene 2003,

Canadian Institute of Dental Hygiene, Hamilton, Ontario

• Diploma in Dental Assisting 2001,

Toronto School of Business, Toronto, Ontario

• Candidate Bachelor of Social Science in Psychology (BSc. Psych) 2001

University of Western Ontario, London, Ontario

VOCATIONAL HISTORY

Express Scripts Canada (2014 – Present)

On site Dental Audit Specialist

• Preparation for an on-site/desk audit profiling and analysis for the NIHB (Non-Insured

Health Benefits Program)

• Complete documentation, which includes report production, recovery workbooks, and

letter preparation for various external customers.

• Communicate with providers; internal and external customers to ensure service standards

are met.

• Select and prepare claims to be audited.

• Conduct an extensive analysis of a provider claims report using established audit

procedures to identify inconsistent claim submission practices.

• Perform on-site audits to ensure providers have retained all necessary and appropriate

documentation in support of each claim submitted.

• Review and assimilate audit data and generate the audit report that is sent to the provider

within a set time frame.

Pine Ridge Dental Centre (2003- 2014)

Registered Dental Hygienists

Management of a progressive multidisciplinary team that performs clinical therapy,

health promotion, education and administration functions within a team framework

Development and overseeing implementation of comprehensive periodontal program that

involves an in office periodontist and individualized microbiological testing for

periodontal markers.

Knowledge of dental reimbursement and government privacy legislation.

Responsible for in office audits to ensure that charts and billings meet provincial and

federal legislation.

Directly contributes to the success and profitability of the office through effective

periodontal case management, communication and teamwork.

Proficient in chartless format.

Aid in internal audits within the practice to make sure that all providers are meeting

federal and provincial guideline.

Huron College (2007 semester)

Pharmacology Instructor

Development and implementation of first year curriculum for pharmacology

Presenting lectures and related topics

Coordinate and overseeing of all exams and assignments

Downsview Dental Clinic

Registered Dental Hygienists

Performed clinical therapy, health promotion, education and administrative functions

within a team framework.

Directly contributes to the success and profitability of the office through effective

periodontal case management, communication and teamwork.

Spencer Gifts

Sales Supervisor

Assist the Sales Manager in leading, directing and motivating the sales team in order to

achieve the overall corporate sales objectives.

Revising and implementing the sales strategies plans.

Providing a professional and excellent level of customer service with existing and new

customers.

Supervise the shift that you are scheduled.

Handle customer issues, resolution and communicate escalated issues to the Sales

Manager.

Supervise Sales Representatives.

Assist with sales rep questions, concerns and product/service questions.

Create reports showing Sales %, adherence, and attendance.

Torrance Medical Clinic

Receptionist

Duties included: Clerical work including filing, registering patients, answering the phone,

and appointment booking.

Knowledge of OHIP billing.

Working with various operation of MS Office.

PROFESSIONAL DEVELOPMENT

Ontario Dental Hygienists Association

College Of Dental Hygienists of Ontario

Durham Dental Hygiene Association

Invisalign Certified

Orthodontic Certification for Dental Hygienists

Certified to perform Zoom whitening treatments

Trained in ITERO

Knowledge of Microsoft applications

Unix

Contact this candidate