STEPHEN STEWART

**** ******** ** *** *, Cleveland, OH 44111 502-***-**** acp859@r.postjobfree.com

SUMMARY

Dedicated and driven individual seeking employment in a progressively changing environment utilizing relationship building, excellent communication, organizational, and problem solving skills that achieve results.

QUALIFICATIONS

Over 5 years audit and compliance experience

15 years’ experience successfully managing and training staff up to 30 employees

Over 20 years’ experience building and maintaining relationships internally and externally

Proficient with Microsoft applications and trained on DocuTreev and Troveris systems

EXPERIENCE

May 2013 - Present

Claims Analyst, Trover Solutions, Louisville, KY

Researching Property and Casualty insurance claims

Determining claim liability

Compiling claim file for collections purposes

February 2012 – May 2013

Temporary Employee, Randstad Staffing, Louisville, KY

Trover Solutions, Service Assistant

LG & E, Customer Service Representative

Republic Bank, Mortgage Loan Processor

Republic Bank, Document Auditor

May 2007 – June 2011

Assistant Sales Operations, Verizon Wireless, Port St. Lucie, FL

Maintained integrity of operations and compliance for multiple store locations

Inventory control for multiple store locations

Communicated changes and audit results with management and employees

Traveled to stores within the district to monitor internal audits and train staff on operations

Chosen by management to be part of a team to help newly acquired store locations become compliant on operations

Collaborative problem solving with management

Assisted Regional Operations Consultant as district lead Assistant Sales Operations

March 2002 – September 2006

Claims Supervisor, Thomas Cooper & Company (TCC of SC), Charleston, SC

TPA subsidiary of Blue Cross Blue Shield of SC

Audited processed claims for accuracy

Exceeded company claims processing standards of all claims processed in 3 days

Hired, trained, managed fully insured claims processing staff

Communicated results and issues with local management and BCBS of SC management

Successful key working relationship building

Collaborative and successful problem solving with medical and business management

Data entry

Involved in the appeals process as liaison for the insured

EDUCATION

Anticipated Graduation

May 2016

Bachelor of Science in Healthcare Management, Colorado Technical University, Online

June 1986

Basic Studies, North Tahoe High School, Tahoe City, CA

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