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Customer Service Management

Location:
Spring, TX
Posted:
June 16, 2015

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Resume:

MITCHELL FARNHAM

Spring, TX

713-***-****

acp80m@r.postjobfree.com

EDUCATION:

C. T. Bauer College of Business, University of Houston, Houston, TX

Bachelor of Business Administration in Finance, May 2015

Major G.P.A. - 3.75 / Cum G.P.A. - 3.22

RELEVANT COURSEWORK:

Behavioral Finance, Options Derivatives, Futures Derivatives, Energy Trading, Corporate Finance, Investment Management

PROJECTS:

Corporate Analysis February 2015 – April 2015

Analyzing JP Morgan in a team of five to understand company valuation

Analyzing period of company history from Jan 1, 2010 – Jan 1, 2015

Methods being used include CAPM, stock price analysis, and Beta calculation

Stock Analysis September 2014 – November 2014

Analyzed and traded company stocks to profit from price changes

Seven companies chosen for a three month period

Methods used include Fundamental and Technical analysis

Wealth Accumulation Analysis September 2014 – November 2014

Monitored investment behaviors/decisions of successful and non-successful individuals by a team of four to analyze varying wealth accumulation

Methods used include interviews and lifestyle observation

EMPLOYMENT:

Server/Waiter

P.F. Chang’s China Bistro, Houston, TX March 2012- July 2013

Coordinated efficient work strategies for a team of 15 coworkers

Handled up to $1300 in cash and credit card payments each shift

Participated in marketing research and upselling campaigns

Supervised restaurant closing and opening activities

Server/Waiter

Hasta La Pasta Italian Grill, Houston, TX March 2009- August 2011

Handled up to $800 a shift in cash and credit card payments

Assisted management in market research to improve efficiency and promote growth

Managed multiple priorities at a time including side work, task assignment, and customer service

Lawn Service Business Owner

Houston, TX August 2004- August 2009

Handled up to $600 a week in revenue

Allocated financial resources of the business

Managed a team of six employees

SKILLS:

Microsoft Excel and Word



Contact this candidate