William E. White, Jr.

***** **** ******** *** ***

Stafford, Texas 77471

Cell Phone 832-***-****

Email acp7tz@r.postjobfree.com

OBJECTIVE

I desire a customer service, collections, or financial services position where I am an asset to my employer and its clients/consumers.

EDUCATION

Grambling State University

Grambling, Louisiana

December 1996

Bachelor of Arts

Mass Communication

WORK HISTORY

May 2014-Present

Medical and Property Tax Debt Collector

Pridestaff

Houston, Texas

Collected payments on consumers’ medical and property tax accounts

Located contact information for delinquent medical and property tax accounts

Updated consumers’ phone numbers, address, and email address information

May 2012-May 2014

Call Center Transfer of Service Agent

Primary Services/Reliant Energy

Houston, Texas

Sold residential electricity plans/charges to inbound customers

Served as an inbound and outbound retention agent for residential customers

Updated consumers’ contact information

December 2007-March 2012

Call Center Customer Service Representative

Burnett Staffing/Money Management International

Houston, Texas

Performed data entry for consumers and their mortgage companies

Served as an inbound and outbound retention agent for debt management

Updated consumers' contact information

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