Velva Lee
Inside Sales Manager
Wasilla, AK
acp734@r.postjobfree.com - 907-***-****
Currently seeking a job that utilizes my experience working with Sakes Experience and Account management.
Authorized to work in the US for any employer
WORK EXPERIENCE
Pharmacy Technician/Sales Associate
Walgreens - Wasilla, AK - February 2014 to October 2014
Personal Care Attendant
Genacta - Wasilla, AK - November 2013 to May 2014
Service Care Coordinator
Genacta - Wasilla, AK - November 2013 to May 2014
Anchorage, Alaska
Personal Care Attendant
Access Alaska - Wasilla, AK - July 2012 to November 2013
Wasilla, Alaska
Inside Sales Manager
Philips North America - Snoqualmie, WA - October 2008 to December 2009
Senior Sales Executive
Trend West Resorts - Anchorage, AK - April 2000 to December 2008
Bothell, Washington
Senior Sales Executive
GeoHoliday Resorts - Bellevue, WA - December 2006 to September 2008
Administrative Health Care
Lee's Assisted Living - Anchorage, AK - August 1995 to April 2004
Responsibilities
Medical Administrative Assistant Job Profile and Description: It is important to note that I not only Administrated
this facility, but I also worked side by side to insure each individual received constantly improving care over
the 9 years as Administrator.
A Medical Administrative Assistant plays an important role in every medical facility no matter what the size of
the facility is. Though they are mostly concerned with the administrative functions of facility, they take care
of other important factors of the facility as well. A highly demanding job, the medical assistantship requires
dedication on the part of the medical administrative assistant. The works and duties of medical administrative
assistant are as follows:
General Position Responsibilities Medical assistant will perform various administrative and clinical duties under
the direction of administration and/or clinician Schedule appointments Maintain medical records, Do some
selected billing, and coding for insurance purposes Answering calls for appointments May assist the clinicians
in examining and treating patients Refer patients to appropriate staff concerning queries about medicines
and treatment Maintain records of purchased equipment and other medical supplies Initiate and maintain
correspondence with patients and insurance companies
Skills and Specifications Medical assistants must have good communication skills and must be caring towards
patients They should be willing to work under pressure They must be understanding and answer all questions
of the patients as simply as possible They must use discretion while maintaining patient confidentiality They
must be in a good health and have a positive personality Task management skills Computer literacy Knowledge
of medical terminology, Basic bookkeeping knowledge, A degree in applied sciences. One must
have training in all important administrative and clinical procedures. Experience
working in a medical clinic setting or in a medical field over 3 years was an asset.
Specific tasks for Hope Cottages, Inc.
Human Resources Support
o Monitor practitioner licensing and continuing medical education
requirements and make recommendations
o Monitor staff annual medical and testing requirements
o Insure staff and board are HiPAA trained
o Monitor staff annual evaluations and administrator, Hiring and Firing
o Payroll
Program Operations
o Telemedicine program oversight
o Medical Supply Inventory and ordering (with RN)
Facility
o Security system
Records Keeping security system current and insure codes are secure. Make
appropriate contacts with company
o Patient scheduling
o Records maintenance
Individual will be part of the clinic administrative team and will work closely with
administrator which include but are not limited to the following areas
o Grant management support
o Managing Personnel
o Clinic operations
Accomplishments
I believe some of my best accomplishments were improving to overall ability of the physically and mentally
challenged individual's whom were in my care. I had almost no turnout of staff during my administration which
states a lot of me as a supervisor and leader/trainer. I believe any company would benefit from my experience.
Skills Used
General Position Responsibilities Medical assistant will perform various administrative and clinical duties under
the direction of administration and/or clinician Schedule appointments Maintain medical records, Do some
selected billing, and coding for insurance purposes Answering calls for appointments May assist the clinicians
in examining and treating patients Refer patients to appropriate staff concerning queries about medicines
and treatment Maintain records of purchased equipment and other medical supplies Initiate and maintain
correspondence with patients and insurance companies
Skills and Specifications Medical assistants must have good communication skills and must be caring towards
patients They should be willing to work under pressure They must be understanding and answer all questions
of the patients as simply as possible They must use discretion while maintaining patient confidentiality They
must be in a good health and have a positive personality Task management skills Computer literacy Knowledge
of medical terminology, Basic bookkeeping knowledge, A degree in applied sciences. One must
have training in all important administrative and clinical procedures. Experience
working in a medical clinic setting or in a medical field over 3 years was an asset.
Specific tasks for Hope Cottages, Inc.
Human Resources Support
o Monitor practitioner licensing and continuing medical education
requirements and make recommendations
o Monitor staff annual medical and testing requirements
o Insure staff and board are HiPAA trained
o Monitor staff annual evaluations and administrator, Hiring and Firing
o Payroll
Program Operations
o Telemedicine program oversight
o Medical Supply Inventory and ordering (with RN)
Facility
o Security system
Records Keeping security system current and insure codes are secure. Make
appropriate contacts with company
o Patient scheduling
o Records maintenance
Individual will be part of the clinic administrative team and will work closely with
administrator which include but are not limited to the following areas
o Grant management support
o Managing Personnel
o Clinic operations
Assistant Registrar/Book Store Manager
University of Alaska - Palmer, AK - June 1979 to December 1984
Responsibilities
Typing, Filing, Assisting Students in Registering for various classes, Cashier, Sales, Problem Solving, Data
Input, Batch Filing, Computer input for financial records, other assigned duties as needed.
Accomplishments
I began with the University of Alaska as a Receptionist. However, I believe they recognized my natural ability to
work independently from the start. I was asked to assist the Registrar with all duties to help attending students
with registering for classes, and eventually was given full responsibility to Manage the University of Alaska
Bookstore.
Skills Used
Typing, Filing, Assisting Students in Registering for various classes, Cashier, Sales, Problem Solving, Data
Input, Batch Filing, Computer input for financial records, other assigned duties as needed. As Bookstore
Manager, I ordered all inventory and books for each instructors classes, Checked in all inventory, followed up
to make sure any items not received were going to be available in a timely manner.
Sales Representative/Account Manager
Multiple Companies - Alaska
• Proficient with MS Office Suite 2007
• Added 500 new accounts over 7 years while managing 14,000 existing
Customer accounts in my territory
• Averaged 8-13 calls per hour
• Highly motivated team player, with ability to delegate, multi-task and lead
• Replied timely to all incoming emails and maintains written communication to team members and customers
• Demonstrated critical thinking for conflict resolution
• Detail oriented task manager establishing fiscal budgets and monthly financial reports
EDUCATION
Associate of Arts
University of Alaska - Anchorage, AK
May 1995
ADDITIONAL INFORMATION
Qualifications:
• Excellent presentation skills
• Highly motivated professional with exceptional quality customer service
• Result driven team player with leadership history