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Customer Service Medical

Location:
Texas
Posted:
June 10, 2015

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Resume:

Summary Statement:

ARRT-registered mammography technologist, with eleven years of experience conducting diagnostic imaging procedures, leading a group of technologists, coordinating with senior radiologists and training new employees.

Excellent record of customer service and patient care.

Always striving to learn and enhance my knowledge and skills.

Licensures res and Certificates

Mammography - The American Registry of Radiologic Technologists – 2003/04

Radiography - The American Registry of Radiologic Technologists – 2003/04

Medical Radiologic Technologist – Texas Department of Health – 2003/04

Education

PIMA Medical Institute, Tucson, Arizona

Obtained Bachelor’s degree in Radiology Science – December, 2014

Memorial Hermann Radiology Program, Houston, Texas

Mammography Technologist – July, 2003

Memorial Hermann Radiology Program, Houston, Texas

Radiologic Technologist – June, 2003

Topped the class with the highest GPA of 3.96

Ultrasound Diagnostic School, Houston, Texas

Clinical Sonographer - 1993

Gujarat University, India

B.S. – Accounting and Commerce – 1988

Employment History:

Cypress Fairbanks Medical Center – Cypress, Texas

Mammography Tech-PRN – from September 2014 – present

Working as Mammography Technologist as needed.

Tomosynthesis training completed

Memorial Hermann Hospital System – Houston, Texas

Mammography Tech-PRN – from April 2013 – July 2014

Working as Mammography Technologist at different locations of MHHS as needed.

Tomosynthesis training completed

Have been working with PACS system since 2003.

Memorial Hermann Northwest – Breast Center, Houston, Texas

Lead Mammography Tech – from Nov.2008 – June 2012

Worked as a lead tech and QC tech (digital) to perform all the quality control necessary as per MQSA requirements.

Achieved the ‘Breast Center of Excellence” ACR accreditation

Performed QC and maintained QC books for Mammo and Stereo

Maintained books for Technologists and Radiologists

Gained valuable experience in managing staff, taking care of any technical or patient related issues

Followed up on Quality Control reports in PENRAD, followed up on Unresolved list and add Pathology

Externally transcribed reports for Radiologist

Responsibilities also include – delegating work assignments, managing patient flow and staff scheduling

Houston Medical Imaging-Houston, Texas

Mammography Tech III – from Aug. 2007 to Sept. 2008

Worked as a digital QC tech to perform all the quality control necessary as per MQSA requirements.

Developed skills to work simultaneously on multiple tasks.

Acquired administrative skills to manage department’s day to day functions.

Performed chest and extremities x-ray when needed.

Worked independently with patients to perform:

oStereotactic biopsies and Galactograms

oDigital mammograms(screening and diagnostics)

oBone Density

The Rose – Breast Center, Houston, Texas

Mammography Tech III – from Nov.2006 – March 2007

Worked as a QC tech. and performed all quality control tests as per the MQSA regulations.

Worked independently with patients to perform Screening and Diagnostic mammograms.

Memorial Hermann Southwest – Breast Center, Houston, Texas

Mammography Tech III – from Oct.2003 – August 2006

Worked as lead tech to manage patient flow

Managed staff scheduling (developed and implemented new format to streamline scheduling process)

Hand picked HIPPA officer to represent the department and update the staff with new policies

Interpreted data and provided recommendations for optimal patient care

Worked independently with patients to perform:

oStereotactic Biopsies

oBone Density

oScreening and Digital Mammograms

Thorough knowledge of

oPACS

oDigital System (Hologic Lowrad)

oPenRad (patient information system)

oSiemens (Stereo equipment)

Dr. Dorairajan - Dentist, Houston, Texas

Dental Assistant – 1996-1997

Helped the doctor in routine dental work.

Maintained files on patient profiles and insurance claims.

Worked as receptionist and secretary to the dentist.

Medical Resources Inc., Houston, Texas

Ultrasound Tech. – 1994

Worked on contracts as a diagnostic sonographer, for various Hospitals and Clinics in Houston area.

Foreign Languages

Fluent in speaking and writing Hindi & Gujarati

Computer Skills

Microsoft Works, Excel and PowerPoint



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