Mustafa Jaffer Bsc Electrical Eng, CQE,CQM and PMP

** ******* ** **** ******* L1Z0P7

(h) 905-***-**** * (c) 647-***-****

acp5g1@r.postjobfree.com

Established and Highly respected Senior Quality Assurance and Operations professional with 10 plus years of Quality Management, Supply Chain, Operations, Program Management and Business Development expertise in the high technology sector ( microelectronic components electronic systems) and fiber recycling . A proven track record of enabling organizations to attain high quality, reliability standards by implementing a prevention based quality culture that resulted in improved and sustained business performance. A solid track record of success in the following areas:

Education and Affiliations

B.Sc. (Hon), Electrical and Electronic Engineering, University of Huddersfield, U.K.,

CQE, American Society of Quality Certified Quality Engineer,

CQM, American Society of Quality Certified Quality Manager

IIA,Institute of Internal Auditors Certified Internal Auditor

CSA award of merit for leadership in the development of Quality management standards

PMP, Project Management Professional

CPA/CMA Chartered Professional Accountant

WORK EXPERIENCE

Operations Manager

NIH Enterprises Scarborough Ontario Sept 2013 – Jan 2015

(Recycler of used Textiles and fibers)

Responsibilities Include:

Quality, SCM, HR, Finance, Sales & Marketing to support a revenue base of $10 M for export based recycled Textiles and fibers.

Key Achievements

Established key partnership with critical vendors for supply of raw materials and export related logistics resulting in improved Quality and cycle time resulting in the reduction of inventory and space

Set up MPS and annual Budgeting system to smooth out manufacturing and anticipate demand

Monthly financial reporting and IS systems upgrade to enable the availability of timely financial data

Director Business Development Canada

Silicon360 Inc Milpitas, California Jan 2010 – Sept-2013

(High Reliability components and module manufacturer)

Responsibilities Include:

Reliability engineering, Technical support, Business Development Product and service roadmaps portfolio definition, customer account management, program management, supply chain management, Project management, industry Technical Working group’s support ( JEDEC & GR19) and supplier management.

Key Achievements

Successfully acquired a bridge chip product line from IDT and integrated into Silicon 360 generating a cumulative revenue of $750k

Maintained high customer satisfaction at key accounts resulting in increased revenue

Struck partnership deal with Mu Analysis integrating the materials analysis portfolio into Si360 resulting in revenue growth for both companies

Project management of complex product integration, set up of supply chains and engineering projects

Submitted proposals for component up-screening strategies to be implemented in MIL/AEROSPACE markets for DLA certification

Set up component / system manufacturing flows for HIREL ( Mil / Aerospace) markets

Performing supplier audits ( IBM Bromont ( packaging), HIREL micro ceramic packaging for MIL-AERO projects, MuAnalysis Analytical labs for DPA and counterfeit component analysis)

Director Quality Systems May 2004---Dec 2009

Tundra Semiconductor Corporation /IDT Canada, Kanata, Ontario

(Standards based High speed ASICS manufacturer)

Responsibilities include:

Quality strategy, goals and budgets. ISO9001 and 14000 program management. Product Qualification and Failure analysis. Supervision of the Quality Assurance Team. Lead auditor ISO program. Resolution of Customer product Quality issues. Vendor selection audits and management Implementation of green technologies and vendor Disaster recovery planning. Continuous improvement and project management.

Key Achievements

Successfully registered Tundra Quality management system to the ISO9001-2008 standard

Helped Tundra achieve “supplier of the year” awards from Huawei, GE Fanuc, and highest customer satisfaction scores from Tier 1 customers due to the Tundra Quality Management System

Achieved OTD >99%, Inventory, Cycle Time, cost-reduction goals and Quality levels <10 PPM

Set up Tundra continuous improvement program based on six sigma improvement platform

Published paper at ISTFA on prevention of Latch up in Integrated circuits

On site supplier audits and QMR include ASE Taiwan, ASE Shenzen China, TSMC Taiwan, Kinsus

substrate manufacturer Taiwan, Kyocera substrate manufacturer Sendei Japan, AVNET 3PL Hong Kong and JABIL EMS- Shouzhu China

Managed the transition from leaded components to ROHS & green component offering

Customer Quality Engineer Oct 2003--May 2004

ATI Technologies, Toronto, Ontario

(Graphics ASICS components Manufacturer)

Responsibilities included:

Managing IBM account for resolution of all ASIC-related Quality issues for the ThinkPad laptop and desktops. This also included board bring up, Quality reporting, coordination of design and manufacturing issues, and representing ATI during customer QBRs

Managing QUANTA China account for the Quality issues related to the assembly of the laptop motherboards using ATI graphics chip sets

Director Quality Assurance March 2001--Sept 2003

Mosaid Inc, Kanata, Ontario

(Memory Test systems & CAM ASICS manufacturer)

Responsibilities included:

Establishment and management of QA department and continuous improvement initiatives. Vendor selection for multilayer PCB and surface mount assembly of the PCB boards and backplane products. Software quality assurance, failure analysis, Intermediate and final integration testing. System level validation. Customer issues resolution roll out of Design for excellence ( DFX) initiative. Management of the company ISO9001 program and ownership of developing the Divisions strategic plan, Project management and supplier audits.

Key Achievements

Established the Quality Assurance department for the Systems and Semiconductor divisions

Improved the mean-time between failure (MTBF) of the 4205 test system from 1100 hours to 4100 hours, which resulted in $1.5 Million warranty costs savings for the Mosaid Test system

Initiated the design for excellence initiative (DFX) incorporating Design for Manufacturing (DFM), Design for Test (DFT), and Design for Access (DFA) methodologies, for hardware design and semiconductor designs, which resulted in reduced NPI cycle time and closer to first-time right design

Initiated the Software Development Quality Improvement Initiative with mandate for establishing performance metrics, reducing cycle time and improving the quality of software releases. This initiative resulted in a substantial improvement in the quality of software releases

Championed and managed the ISO9001-2000 certification and company Quality Improvement program

Achieved best-in-class category for Mosaid Test Systems at IBM and Intel

Applied IPCA-610 standards for the acceptability of Electronic assemblies

On site supplier audits and QMR include Prestec surface mount facility Ottawa and Sigma point surface mount and module integration facility Cornwall Ontario

Senior Manager Quality Assurance July 1988--Feb 2001

Gennum Corporation / SEMTECH, Burlington, Ontario

(Hearing Instrument & Serial Digital Video Broadcast IC and module manufacturer)

Responsibilities included:

Management of Gennums QA department. Continuous improvement (SPC/ DOE and Business process re-engineering. Quality strategy, failure analysis and resolution of customer’s issues. Qualification of new products and technologies. Health & Safety and supplier audit programs.

Key Achievements

Championed new product introduction re-engineering and redesign process effort, including facilitating order fulfillment, continuous improvement team, costing squad and ramp-up team, which resulted in products to market and generating revenue in half the time

Championed and managed the ISO9000 certification and company Quality Improvement program

Reduced outgoing quality levels from 600 PPM to 60 PPM

Championed continuous improvement SPC and DOE methodologies to minimize variation

Employee of the year award for excellence

Offshore supplier management and QMR Cirtek packaging Philippines, Carsem & Unisem assembly & Test Malaysia, ASE packaging & Test Taiwan, TSMC, Epson / Seiko module assembly Sakata Japan, EM – Marin Switzerland, MCTS Paris France

Volunteering Activities

Chairman CAC ISOTC176/SC3 July 1998--Present

Volunteer Chairman of the Canadian advisory group for the development of the ISO 9001 supporting technology standards. Responsible for the supervision of eight working groups for standards related to Quality Assurance, development of the Canadian input, and representation of Canada at the International TC176 meetings related to the development of ISO9001 quality management standards.

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