Isioma Ikpe

Los Angeles, CA Email: acp4cx@r.postjobfree.com 213-***-****

Experience

Nellson Nutraceuticals, LLC. Irwindale, CA 2014-Present

Quality Assurance Supervisor

Supervises and coordinates the performance of the Quality Assurance documentation team with responsibility for the overall direction, coordination and evaluation of the team.

Supervises, administers and maintains the facility’s GMP, HACCP and QA/Production Documentation programs and other projects as assigned.

Assists and administers in customer audits.

Handles customer complaints/concerns and deviations. Involved in administering corrective/preventative actions as a resolution to such complaints.

Trains different departments as required and participates in cross-functional team projects.

Monitors the effectiveness and efficiency of customer driven initiatives. (For example, changes to company product or packaging as required by the customer, is assured to follow a smooth process).

Ensures that all QA Department requirements are met and followed up with corrective actions if applicable.

Conducts management meetings with leads and department heads to establish, delineate and review program organizational policies.

Coordinates functions and operations between departments and establishes responsibilities and procedures for attaining objectives.

Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.

Participates in employee safety and food safety committees as required.

Ingredients By Nature LLC. Montclair, CA 2013 – 2014

Quality Assurance/ Regulatory Affairs Supervisor

Supervises the creation of company SOPs, reviews all documentation relating to product quality and trains employees to follow SOPs and ensure compliance with current regulations.

Possesses knowledge of GFSI (Global Food Safety Initiative) standards and assists the company in attaining these standards, which is highly regarded in the food industry;

Ensures local and international regulations are strictly adhered to as they apply to the food industry.

Handles internal and external company audits and prepares appropriate corrective actions when necessary.

Involved in generating approximately $500K new revenue by applying for highly credible certifications such as BRC (British Retail Consortium) which attracted major clients such as Coca-Cola, Nutralite and Herbalife

Handles company recalls (Classes 1, 2 and 3), investigates the root cause(s) of recall(s) and proceeds with corrective actions to prevent future recalls

Slashed annual costs by ~$100K by initiating techniques that helped to reduce potential injury of employees and improve efficiency

Investigates root causes of customer returns and customer complaints; provides technical advice to sales and customer service departments which in most cases are essential to solving customer complaints and improving customer satisfaction.

Reviews production batch records, master manufacturing batch records. Ensures all equipment used for production are calibrated and cleaned before use. Ensures batch records, equipment log books, and other relevant records are current.

Verifies the correctness and completeness of incoming and outgoing shipments as well as reviewing labels and physical boxes to ensure compliance to company standards.

Involved in the processes of obtaining permits and licenses for the company, such as health permits, organic licenses and permits relating to wastewater management

Ensures project deadlines and employee performance standards are established and met and that all employees are in compliance with all company policies and industry regulations.

Aaron Industries Inc. Los Angeles, CA 2013 – 2013

Analytical Chemist

Performed analytical testing using analytical equipment such as HPLC, FTIR and GC. Also performed a variety of wet chemistry techniques.

Calibrated pH meters, balances, chlorine meters and other analytical equipment as needed on a daily basis.

Provided analytical testing in support of production, analyzed raw materials, in-process, finished products, stability samples and investigational samples.

Analyzed and interpreted test results in a timely manner

Assisted in writing SOPs and reports. Also assisted in reviewing laboratory documents for accuracy.

Involved in the investigation of non-conforming materials while being dedicated to producing sound, statistical results to support the investigation process. As a result, non-conformance issues were resolved and potential complaints were avoided, thereby saving the company an average of thousands of dollars.

Recommended to the lab director ways of improving the overall organization of the laboratory For example, the laboratory initially would store hardcopies of old paperwork in shelves and boxes, resulting in a high possibility of missing data and disorganization. After my recommendation of using online software was used, there was a huge decrease in missing paperwork, and a huge increase in organization. This change resulted in smoother audits leading to more satisfied clientele.

Jarrow Formulas Inc. Los Angeles, CA 2011 – 2013

Quality Control / Quality Assurance Analyst

Managed and reviewed the input of test result data into various QA/QC Excel spreadsheets and databases.

Created and edited raw material specification sheets for the company as well as company SOPs to follow cGMP guidelines. Reviewed ingredient compositions of raw materials for regulatory purposes based on local and international industry guidelines

Established interactions with colleagues with regard to matters relating to international projects/ international sales/ international vendors. Devised ways to increase product value and improve product performance.

Suggested improvements to streamline inspection and documentation processes and worked with the manufacturing department to assure success.

Reviewed vendor raw materials, certifications of analysis, product specifications, MSDS and other product-related information in order to qualify vendors

Engaged vendors for various QA/QC issues and requests

Provided technical assistance to customer service and sales departments. Provided annual GMP trainings to employees.

Determined the outcome of materials that don’t follow company specifications. Wrote reports to support final outcome.

Monitored product stability testing and ensured that they were tested using validated test methods

Associated Health Professionals; Medix Staffing; RHI Staffing (Contractor/Consultant) Los Angeles, CA 2010 – 2011

Laboratory Technician

Performed laboratory tests in order to produce reliable and precise data to support scientific investigations

Prepared specimens and samples effectively;

Maintained and operated standard laboratory equipment, for example centrifuges, titrators, pipetting machines and pH meters

Ensured that the laboratory was well-stocked and resourced

Recorded and sometimes interpreted results to present to senior management

Conducted searches on identified topics relevant to the research;

Followed and ensured strict safety procedures and safety checks

Quest Diagnostics Valencia, California 2010- 2010

Clinical Laboratory Technician

Recorded results to be presented to the clinical laboratory scientists

Labeled specimens for identification and preservation purposes

Delivered specimens to the clinical laboratory for further testing

Followed and adhered to safety procedures of the laboratory]

Assisted in the research of topics specific to the cause(s) and treatment(s) of diseases

Visiting Angels Woodland Hills, CA 2008- 2009

Office Administrator

Performed data entry functions ranging from imputing medical insurance information to scheduling the calendar of caregivers

Created an inventory system which was used for purchasing and stocking of office supplies efficiently and promptly

Provided office support services in order to ensure efficiency and effectiveness within the office

Maintained a general filing system used to file all correspondence

Thomas More Hospital Canyon County, Colorado 2008 -2008

Office Administrator (Volunteer)

Scheduled meetings for senior management and personnel; wrote minutes for such meetings

Maintained an adequate inventory of office supplies

Adequately responded to public inquiries and solved such inquiries as soon as possible in an efficient and timely manner

Assisted in the planning and preparation of meetings, conferences and conference telephone calls

Performed data entry functions

Provided care and assistance to the elderly and sick

Other responsibilities as assigned

University of Colorado Colorado Springs, CO 2006- 2007

Organic Chemistry Lab Specialist

Researched the development and mechanism of an ADHD drug using techniques such as HPLC

Organized and maintained laboratory glassware and chemicals used for experiments by stocking according to the type and size of glassware and toxicity of the chemicals.

Prepared periodic and final progress reports during and after each experiment.

Education

2003-2007 University of Colorado at Colorado Springs, CO

BA in Chemistry & Biology

Certifications, Skills & Training

•HACCP Certification

•Regulatory Compliance

Microsoft Word

Microsoft PowerPoint

Sensory Analysis Training

Sharepoint

•Lab Testing & Risk Management

•cGMP Certification

•Microsoft Excel

•Oracle

•Agile

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