DAXA PATEL

**** ******* **, ******** ** *****

Email :- acp4as@r.postjobfree.com

Cell :- 267-***-****

CORE COMPETENCIES:

Vast experience in software quality assurance. Strong knowledge of testing strategies and

methodologies. Proficient in Manual testing in client/server environment, web based applications and data extraction process using SQL / UNIX, Shell Scripting user support onshore and offshore and development.

Well versed with Waterfall and Agile Methodology. Leadership qualities along with proactive team playing . Ability to work under pressure to meet deadlines and work extended hours when and where required.

HIGH LEVEL SUMMARY

Proficient in Manual Testing including Black Box/White box Testing, Regression Testing, Backend Testing, Front End Testing, Functionality Testing and UAT Testing approaches.

Extensive experience in Functional testing, Regression testing, System Integration testing in a multi-tier environment.

Strong knowledge of Software Development Life Cycle (SDLC) both Agile and Waterfall methodology and Software Testing Life Cycle (STLC).

Proficient in Manual Testing, ability to use SQL and UNIX Utilities like AWK, GREP,

SED, network, process, file level, server level commands and VI editor.

Experience in developing complex SQL queries using joins for data validation,

Experience with creating test data, executing test cases, defect tracking and resolution in ALM/QC.

Involved in preparation of Software Testing Strategy, review plans and standard documents, monitor software process through entire software life cycle, participate in requirements reviews.

Experience in preparing Test Plan, Test Summary Reports, Test Cases and Test Scripts for Automated and

Manual testing based on the User Requirement Documents and System Requirement documents for the

Functional, System, Integration, UAT, Security, Database, Sanity and Usability testing.

Experience with Agile Software methodologies, QA Process Management, Release Support and Key

Learning Support.

Ability to follow industry standards & procedures and quickly master new concepts & applications.

Education : Associate Degree in IT, Bucks County Community College

SKILLS:

Testing Tools: Quality Center, Toad, XML spy

Languages: PL/SQL, Shell Script (Korn) and basic SAS

Web Technologies: HTML, XML, Java Script, VB Script

Databases: MS Access, Oracle, SQL Server 7.0

Operating Systems: Windows 7 & 8, UNIX /LINUX

Others: MS Office, Outlook, Lync Visio, Lotus Notes and SharePoint.

Legal Status : Citizen of USA

FIRST DATA CORPORATION LANGHORNE, PA 2011 to Present

Sr. Software QA Analyst

Domain: Credit Card and payment services

Project Description:

First Data is integrated into many third-party payment processing solutions serving industries such as restaurant and quick service, hospitality, retail, supermarket, petroleum/convenience store and ecommerce. By offering this variety of First Data tested and certified payment processing solutions.

Involved in testing of JAVA based application with back end in Oracle/HP UNIX. It is web base application for employee benefits. Application Employee Discount Program (EDP) has capability to search any store, product or merchants, filter categories specific item and save into Cart, Payment processing by gift card, debit card or credit card with split payment and void payments, validation of Receipts, Cancel Order, Payment history, reporting, etc. Interaction with Business Team, Business Requirement Gaps Analysis, Customer Experience and Impact Analysis of application.

Roles and Responsibilities :-

Interaction with Business Team, Business Requirement Gaps Analysis, Customer Experience and Impact Analysis of application.

Developed strong QA Test Plan with describing Environment set up, Milestone, Entrance and Exit Criteria, Test Cases using Testing methodology with positive and negative test scenario.

Reviewed Test Plan with team to gather all feedback from team, sent meeting minutes and updated to execute.

Performed sanity testing with E2E testing to make sure code is acceptable for execution of test cases.

Working with the development team to create a suite of test data (both input files and expected results) that fully exercises data validation.

Expertise with SQL queries for backend testing and validated database, comparing the Data. Extensively used the TOAD for Oracle/SQL.

Involved in working with Off-shore team and assigning testing responsibilities and follow up till test completion and reporting the status to Project Manager. Responsible for updating the weekly reports.

Identifying and logging defects if a test fails, if necessary, using SQL to narrow down the root cause of the problem for efficient investigation by the development team and log accordingly.

Expertise with Functional testing, System testing, Integration testing, Smoke testing and UAT testing.

Debug process using UNIX commands like awk (awk function: length,substring,NR),grep,sed, ps –eaf, jobs –l, vi editor, etc

Meet timelines, milestones, and deliverables and provide timely weekly status updates Participate in milestone.

Execute all test cases; identify all defects, analyzed defects to make sure defect exists and areas of defects.

Tracked defects in Quality Center follow up defects with team, retest and regression testing to make sure code is still strong.

Follow up all gaps like requirement, installation, design in defects and interact with cross functional team.

Participated in staff meeting with upper QA management to resolve daily issue like blocking defects, late code delivery, deferred defects, upcoming release of projects, change control against changing requirements.

Support production night for specific modules to make sure code turnover as per requirement.

Express Scripts (Medco), PA 2010 to 2011

Senior QA Software Tester

Project Name: Data Extracting and Data Archiving

Front end and backend testing on client server web based application.

Security Testing, Object Testing, Data call validation, Prior authorization validation, Refill to soon override Validation, Copay Calculation validation. To increase application performance, JAVA extract process called by Shell Script to remove data from Oracle multiple tables and translated into delimiter data file. Business functionalities support to validate business constraint using Unix Utilities and test data input using SQL.

Roles and Responsibilities :-

Analyzed Business and Functional and statutory compliance requirements documents, SOP’s and pin point product design and/or specification discrepancies between the functional requirements versus the resulted output..

Developed QA Test Plan, Test Data using Acceptance Test Cases, Regression Test Cases and New functionalities Test Cases and mapped with business Requirements.

Performed front end data validation generated by patients via website .

Performed Sanity Testing to identified code installation issue and code related defects in initial stage of testing and discussed with Team.

Provide impact tests analysis on application-function changes due to revisions in requirements by the state, insurance, FDA and/or user requests.

Responsible for the supervision of assigned tasks to assigned offshore and/or on-site QA Analysts.

Support Change Control, Key learning Session and production defect meeting to understand current process.

Onsite production night support, assist developers, perform pilot test, smoke test, ensure defect resolution and QA sign off before release time.

Responsible for creating SIT and UAT test plans and review with cross functional Team to identify gaps.

Responsible for testing and implementing the current process to optimize current process.

Responsible for creating Test Plan/Test Cases in each release, Review documents with cross functional team. Updated test plan in minor release by maintaining good Regression test set up.

Responsible for working with cross functional team to resolve all outstanding issue in system testing and production related defects.

Assists in formulation of functional test strategies for use by the UAT Team on new application functions and/or modules.

Responsible for weekly status to show the progress of the assigned project testing effort.

Tested User Guide, Pharmacy Operating Procedures (POP’s), Release Installation and discussed with Team. Ability to communicate with QA Management team resolved all outstanding issue.

Participate in monthly kaizen events with end users, supervisors and managers.

Senior QA Tester 2009-2009

Medical Product Laboratories Inc, MPL

Philadelphia, PA

Project Description :-

Responsible for Inventory Procurement using JAVA based GUI Real-Time Application to place order based on product specification, discounted pricing, bill generation and validation, payment methods and delivery methods with different shipping and billing options. Application has role based securities and reporting capabilities. Was involved in SQL validation with E2E testing including System Testing, UAT testing.

Roles and Responsibilities :-

Analyzing user requirements and software requirement specifications documents and performed Gap Analysis to identify variant between Customer Operation and business requirement logic.

Write high level test cases and low level test cases, Test scripts, Test Plan and review with cross functional teams to baseline.

Testing the complete application and E2E customer experience in testing of each major and minor release.

Testing the third party interaction with the application in SIT and UAT testing as a part of Black Box Testing.

Validate GUI and Back End testing process by developing strong SQL queries

Executed test cases manually and identified the mismatches with different cause of problems like database, business, and environment issue.

Perform defect Root Cause Analysis and track defects in Quality Center.

Interacting with developers on a regular basis to better understand the application with System Demo, code review, Unit Test Plan and Release Note review.

Attend weekly defect review meeting to discuss the various defects with developers and BA's.

Attend daily Status Meeting to discuss project progress, issues and backlogs.

Created issue logs and provided documentation to discuss and share with the team for resolution to common problems and solutions.

Provided management with daily statistics of the test creation and execution and discuss blocking issue.

Writing test plans and test cases, updated in each release with Revision History and save in Quality center.

Performed Sanity Testing of new builds on various environments, set up test data in each release.

Tested and resolved defects on the new build released with Retest & Regression Testing for better quality.

Followed software testing methodologies and plans to ensure software product quality.

Performed Functional testing to check if the application is error prone according the requirement specifications.

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