Post Job Free

Resume

Sign in

Support Engineer

Location:
Nagpur, MH, India
Salary:
20000
Posted:
June 10, 2015

Contact this candidate

Resume:

KUNDAN ADINATHRAO KALASKAR

Phone: È 099********

Email: acp46x@r.postjobfree.com, acp46x@r.postjobfree.com

Career Objective :

To be the part of organization this gives me an opportunity to apply my professional skills to bring out the best result. To be the part of cooperative team this committed to work for the excellence of organization. The organization provides analytical, technical and communication skill.

Work Experience :-

Company Name : Wipro Info-tech (On Payroll of Impact Infotech)

Onsite project for Wipro info-tech

Job Profile :- Work with the business team of the specified site and to carry out all IT operational and support activities, with a Team of 8 IT Engineers. Resolve related issues and ensure smooth functioning of the day-to- day business operations.

Project Title

Server and Desktop Support

Client

Interglobe Aviation Ltd (Indigo Airlines)

Description

Interglobe Aviation is a Commercial airlines having a network setup of Windows Xp, Windows Server 2003, Windows 7.

Role

Desktop Support L1

Organization

Wipro Info-tech Ltd.

Duration

July 2011 to till date

Project Title

Server and Desktop Support

Client

Future Group project

Description

Future Group is Retail organization. The organization having a network setup of Windows 2000, Windows 2003 Server and windows client of 300 desktops in Nagpur.

Role

Desktop Support L1

Organization

Wipro Info-tech Ltd.

Duration

Oct 2010 to July 2011

Responsibilities

Act as the first point-of-contact for IT operations / Support’s activities for the assigned site.

Accountable for performing level-1 support to the business user at the assigned site.

Responsible for ensuring coordination with the level-2 and level-3 support teams.

Responsible for resolution of all IT operational/support issues with respect to the assigned site.

Responsible for monitoring the network (LAN / WAN) and maintaining the up-time.

Responsible for installation, configuration and support of all types of software.

Responsible for any rollout / implementation activities at the assigned sites.

Responsible for tracking and monitoring the IT assets and maintaining IT asset inventory for the assigned site.

Responsible to adhere to all defined IT processes and standard operating procedures.

Responsible for vendor interaction to facilitate resolution of any support / service needs.

Responsible for enforcing IT policies as part of the overall corporate policy.

Responsible for implementing all operational / support initiatives for the business in line with the overall leadership direction and guidelines.

Others Responsibilities

Network and email Support: Resolving network and email related problems.

Installation support: Installation of New computers, Servers, Operating systems, Software

Backup Activity Support: Performing Scheduled backup

Responsible for maintaining 300 Workstations, 15 servers, Helpdesk Support to users for hardware, software Problems

Continuous Interaction with ISPs and Vendors for quality results

Maintaining all IT asset database and daily activities records.

Troubleshooting Hardware and software related Problem

Planned and Implemented policy for Daily Backup of Project related data

Maintaining Servers and desktop Wipro and HCL systems

Installation and support configuration of new servers, desktop and software

Maintaining all IT asset database and daily activities records.

Previous Experience:

Company Name

Dream World Enterprises

Company Profile

Dream World Enterprises in wholesale & Retail products of Computer & peripherals, Gaming Console, and Other IT Products. It also Provides Services to its Customer and Clients across Vidharbha region.

Role

Hardware & Networking Engineer

Duration

Sep 2009 – April 2010

Responsibilities

Installation, configuration and support of all types of software.

Assembling of Computers.

Customer related issues.

On call IT support to the clients.

Maintaining IT Asset inventory.

Company Name

Gajanan Maharaj Multipurpose Educational Organization

Company Profile

Gajanan Maharaj Multipurpose Educational Organization is a Government project which organizes various programs of education for the rural areas.

Role

Hardware Engineer

Duration

May 2008 – June 2009

Responsibilities

Installation, configuration and support of all types of software.

Documentation on MS-Office.

Troubleshooting of all IT related issues.

Educational Qualification:

B. Com from Nagpur University, from Sardar Patel College, Chandrapur.

Passed HSC from MS Board with 59% in 2003.

Passed SSC from MS Board with 51% in 2000.

Extra Curriculum Activities :

English Typewriting (30 Words per minute).

Computer Skills :

Ms-CIT in 2006-2007

JCHNP ( Jet king Certified Hardware and Networking Professional)

Basic Electronics

Hardware

Networking

Windows Server 2003

CCNA (Basic)

Training of CCNA (From Net metric solutions Hyderabad)

Certified in CCNA

Certification No : CSCO11646674

CCNP (Switching)

Personal Details:

Name : Kundan Adinathrao Kalaskar

Father’s Name : Adinath Shekhji Kalaskar

Date of Birth : 18th Aug 1984.

Sex : Male

Marital Status : Single

Nationality : Indian

Languages Known : English, Hindi, and Marathi.

Kundan A. Kalaskar



Contact this candidate