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Customer Service Medical

Location:
Wichita Falls, TX
Posted:
June 07, 2015

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Resume:

Melonie Card

**** ******** **** - ******* *****, TX 76309 acp3k4@r.postjobfree.com - 702-

***-****

WORK EXPERIENCE

Program Director

Century Rehab - W ichita Falls, TX - October 2012 to Present

Provide administrative support to clinicians, supervisor and departments by

coordinating calendars, scheduling meetings and appointments, and prioritize

tasks received from multiple staff members and determine the order of

importance. * Use judgment when scheduling patients, appointments, screening

calls and clinical work flow.

* Obtain pre-certifications as required by patients' health care plan when needed.

* Plan minutes and set the appropriate rug level for each skilled admission. *

Participate in all morning meetings to include Medicare meeting. * Responsible

to insure proper training of all staff.

* Interview potential new hires. * Problem solving. * Enter data into Smart, and

other word processing and spreadsheet software. * Provide additional general

office and clinical support such as filing, copying, organization, computer, and

people skills. * Insure integrity of patient files, HIPPA Compliance. * Performed

secretarial and administrative work relative to the medical office and nursing

home. * Major responsibilities included payroll preparation, billing, personnel

coordination, benefits administration, and communication coordination. *

Responsible for smooth flow of all necessary paperwork from me to the therapist

to the facility to the corporate office. * Responsible in coming up with and

incorporating any and all reports needed for the Medicare meetings in regards to

therapy. * Produced newsletter, informational guides, flyers and advertisement

of upcoming events. * Verifying medical documentation to make sure Medical,

Treatment, and CPT codes are being used to meet the fiscal intermediary

standards for Medicare Part A and B patients.

Program Director/Rehab Tech

RehabCare/Kindred - Wichita Falls, TX - March 2011 to October 2012

Provide administrative support to clinicians, supervisor and departments by

coordinating calendars, scheduling meetings and appointments, and prioritize

tasks received from multiple staff members and determine the order of

importance. * Use judgment when scheduling patients, appointments, screening

calls and clinical work flow.

* Obtain pre-certifications as required by patients' health care plan when needed.

* Plan minutes and set the appropriate rug level for each skilled admission. *

Participate in all morning meetings to include Medicare meeting. * Responsible

to insure proper training of all staff.

* Interview potential new hires.

* Problem solving. * Enter data into Smart, and other word processing and

spreadsheet software. * Provide additional general office and clinical support

such as filing, copying, organization, computer, and people skills. * Insure

integrity of patient files, HIPPA Compliance. * Performed secretarial and

administrative work relative to the medical office and nursing home. * Major

responsibilities included payroll preparation, billing, personnel coordination,

benefits administration, and communication coordination. * Responsible for

smooth flow of all necessary paperwork from me to the therapist to the facility to

the corporate office. * Responsible in coming up with and incorporating any and

all reports needed for the Medicare meetings in regards to therapy. * Produced

newsletter, informational guides, flyers and advertisement of upcoming events. *

Verifying medical documentation to make sure Medical, Treatment, and CPT

codes are being used to meet the fiscal intermediary standards for Medicare Part

A and B patients.

CSR/TELLER

Fort Sill National Bank - Sheppard AFB, TX - 2009 to 2010

Received and processed money for customers' deposits. * Distributed money

for customers' checks and withdrawals. * Cashed payroll checks, received loan

payments, and issued traveler's checks. * Recorded transactions on banks

computer system. * Tallied and recorded money drawers for AAFES cashiers. *

Provided briefings to new airmen on Sheppard AFB installation.

Teacher's Aide/Volunteer

Lomie Heard Elementary - Nellis AFB, NV - 2006 to 2007

Made copies. * Worked with children on sight words. * Supervised Field Trips.

Secretary

Modus Media - Lindon, UT - 1998 to 2000 Maintain filing system and used

various office equipment.

ADDITIONAL INFORMATION

* Computer skills: Microsoft Word, Excel, Quicken and Data Entry. * Handled all

returns. * Received, distribute, and return faxes to appropriate departments and

personnel. * Tracking of merchandise. * Create graphs and files.



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