Beth Monzo

Home 484-***-****

**** ******** ***. ***. *

Drexel Hill, PA 19026

acp30g@r.postjobfree.com

Summary of Experience

Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations with the ability to focus on projects, develop strategies and meet or exceed deadlines.

Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity.

Excellent oral and written communication skills with a proven ability to gather appropriate information consolidate statistical facts and provide a written analysis of data to pharmacist; additionally skills include writing Standard Operating Procedures and performing development of policy and procedures.

Outstanding track record of training pharmacy technicians and other pharmacy personnel.

Implement effective operational management practices and applies professional standards.

Exceeds performance standards; recognized for performing tasks accurately, efficiently and safely.

Professional Experience

CVS Pharmacy BroomallPA 2000 - 2006

Pharmaceutical Technician

Helped in the counseling of customers in person and over the phone regarding proper drug usage and recommend over the counter products. Entered prescription data into the computer in an accurate and timely manner. Prepared medication to be dispensed and field questions. Acted as a liaison to customers and pharmacist, also to customers,pharmacy and insurance companies.

Responsibilities included assisting the pharmacist in taking verbal prescriptions and writing exact prescriptions; counseled patients on prescription and over the counter medications.

Maintained computerized patient profiles, outpatient pharmacy services, drug interaction screening and monitoring with the pharmacist.

Ensured proper maintenance of pharmacy inventory control. Inventory Specialist.

Provided some drug information services to physicians, nurses and other staff.

Responsibilities included ensuring fulfillment of all orders and interaction with customers in person and over the phone.

Thomas Jefferson University Hospital, Philadelphia, PA 2007

Registrar

Registered patients, in person, for upcoming or same day hospital procedure(s). Entered some personal information and handled insurance to make sure the procedure was being billed correctly and to the correct insurance. Since dealing with insurance and other information I always was prompt, but careful. It was also my duty to help patients feel comfortable and knew the correct direction and location they were headed.

Licenses and Certifications

2005, HIPPA Certification Training, HIPPA

Experience in MicroSoft Office and Word

Awards

CVS. Certificate of Achievement rewarded for commitment and dedication to CVS.

Education

Archbishop Prendergast, Drexel Hill, PA

H.S.

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