Glenn J. Staley
Delaware, Ohio, 43015
acp286@r.postjobfree.com
CAREER OBJECTIVE
Obtain an opportunity in the field of hospitality and culinary management that utilizes my experience so
that I can continue to excel in this field, while also contributing to the growth and strategic aims of this
organization.
SUMMARY OF SKILLS AND QUALIFICATIONS
I possess over 10 years of experience in culinary and hospitality management, marketing, and sales.
Hospitality & Culinary Management Guest service Excellence
Restaurant & Kitchen Design Teambuilding/Training/Supervision
ServSafe Certified Payroll Management
Vendor Management Front & Back of House Operations Cost
EXPERIENCE
Pilot Flying J, Canton, OH
Customer Service Manager May, 2014-
Supervise Employees and General Store Operations
Keep Facilities well-maintained and operating smoothly
Ensure Outstanding Hospitality and Customer Service
St. Clair Inn, St. Clair, MI
General Manager January, 2006-2014
Responsible for overall operational and financial performance of Hotel and Restaurant
Event Planning
Night Audit and Payroll Management
Marketing and Sales
Food/Beverage Inventory Purchasing
Accor Hotel, Columbus, OH
Guest Service Manager February, 2004 - January, 2006
Provide Outstanding Guest Services
Recruit, Hire, and Oversee Training for Staff
Schedule Work Hours for Servers and Kitchen Staff
Monitor Food Preparation and Methods of Operation
EDUCATION
Macintosh College, Dover, New Hampshire Associates in Culinary Science, June, 2003
HONORS AND AWARDS
Michigan's Girl Scout Cookie Gallop Participant and Winner, 2008-2013
St. Clair's Best Chef of 2011
Grace Bible Church, St. Clair, MI-Community Service Award Winner, 2008-2009
References are available upon request