Deepak Malhotra

Phone Number: 732-***-****

Email:acp20f@r.postjobfree.com

Professional Summary:

• Over 10+ years of experience in the System Integration/Implementation, System Migration for Provisioning, Service Provisioning

product, Manual Testing of Waterfall Model Projects/Agile Methology Project and JAVA Programming Language.

• Worked on Service Provisioning product like Oracle ASAP 7.0, Oracle ASAP 5.2.2, Oracle ASAP 4.7.5 Oracle ASAP 4.7.2, Oracle IPSA

7.2, Oracle IPSA 5.2.3, Oracle IPSA 5.2.4, OSM, M6, Data Migration Toolkit on M6, Network Mediation, Network Intelligence, Service Studio

and Eclipse, Bea Weblogic and BRM 7.3.1.

• Worked on AT&T Provisioning Tool:-- PAL (Provisioning Automation Layer)

• Worked on Oracle Provisioning Tool: -- Oracle IPSA 7.2 with PAL (AT&T Tool)

• Worked on Test Cases Tool: -- HP ALM Quality Centre for preparation and execution of test cases and Raises defects.

• Worked on System Testing, User Acceptance Testing.

• Worked on Rally System

• Knowledge of QTP Automation Testing Tool

• Experience in using Relational Database such as Oracle 10g,Oracle9i and PL/SQL Query language.

• Experience in developing and testing of Telecom Java/J2EE based projects on Client/Server & N-Tier architecture.

• Experience of working on customer issues, interaction with real end customer(s), reproduction of customer issues in lab environment,

debugging, troubleshooting, and proposing workarounds and end solutions.

• Team player, technical leader, flexible, and highly motivated computer professional who meets deadlines while maintaining quality and

performance standards

• Experience in Multiprotocol Label Switching, IP QOS, and Class of service, L2 and L3 services and Service Fulfillment Domain.

• Experience in teamwork, leadership, motivation, co-ordination, client interaction and techno-functional skills along with outstanding

communication skills.

• Experience and expertise in MPLS VPN technologies

• Knowledge of IPSA will help augment the AT&T team for delivering future service requirements of its clients.

• Experience with other clients for solution delivery has provided him a deep understanding of the onsite offshore model and

effective uses of it to enable the client achieve its business objectives.

• Detail understanding of Telecom Ecosystem.

• Experience in project testing, client interaction, quality, defect management, and managing the delivery from implementation team

Education:

Master of Computer Applications (MCA), GGSIP University, New Delhi,India, 2005

Bachelor of Commerce with Honours (B.Com (H)), Delhi University, India, 2001

PROFESSIONAL CERTIFICATIONS

CCNA Certified

TECHNICAL SUMMARY

Language: C, C++, Java, C#

Provisioning Tools: PAL (Provisioning Automation Layer), Oracle ASAP 7.0.0, Oracle ASAP 4.7.3, Oracle ASAP 5.2.2, IPSA

7.2, IPSA 5.2.4, IPSA 5.2.3, IPSA 5.2.1, Network Mediation 511, MSS 6, Oracle Activation 5, OSM, Data

Migration Toolkit on M6

Test Cases Tool: HP ALM Quality Centre

Web logic Servers: Web Logic 7.0, Web Logic 8.1, Web Logic 9.2

BSS Tools: Oracle BRM 7.3

GUIs: Service Studio and Eclipse, Visual Basic 6.0, Visual Studio.NET, Web Matrix

Databases: MS ACCESS, ORACLE 9i, ORACLE 10g, SQL Server

Operating Systems: Windows 7, Windows 98, Windows XP Professional, Sun Solaris 8/9, HP UNIX, Linux

PROFESSIONAL EXPERIENCE

Tech Mahindra Americas Ltd. July 2010 – till date

AT&T – OSS PAL/IPSA Project

The following services are in scope for System Testing and User Acceptance Testing using PAL and IPSA:

1. AVPN: AT&T Virtual Private Network (AVPN) service is AT&T’s global flagship network based IP VPN Service enabled by the

largest MPLS backbone in the world. AVPN provides a comprehensive feature set for integrating customer locations quickly and easily

while providing unsurpassed application performance, enterprise security, and industry leading performance tools via the Business

Direct portal. AT&T’s global IP network, provided by the Common Backbone (CBB) in the US and the AT&T Global Network (AGN) in

MOW, uses MPLS Label forwarding to forward packets between Provider Edge Routers (PE).

2. MIS: AT&T Managed Internet Service (MIS) is a dedicated Internet access service that provides businesses with high speed

Internet access through communications facilities managed by AT&T.

3. MRS: Managed Router Service (MRS) Standard Service is a customizable WAN solution that can include the design,

implementation, operation and management of not only the core network, but also network routers, modems and other CPE.

As a Test Specialist (Manual Testing) for Waterfall Model and Agile Methodology Projects the responsibilities will cover the

following:

• Responsible for Client Management, Monitoring, and Tracking & Issue Handling for these activities

• To analyses new requirements of the client and provide solution to implement the same using IPSA.

• To understand the current IP/MPLS network and the various configurations.

• To understand the VPN services of AT&T, various scenarios around it and the network configurations

• Coordinate with other vendors across engagements for successful problem handling.

• Experience and expertise in MPLS VPN technologies

• Knowledge of IPSA will help augment the AT&T team for delivering future service requirements of its clients.

• Detail understanding of Telecom Ecosystem.

• Provide the Knowledge Sharing sessions to offshore team.

• Perform testing and verification for IPSA based services for AT&T

• Involve in preparation of Test plans, Testing of IPSA enhancements.

• Creation of test cases and raises defects in HP Quality Centre.

• To ensure all deliveries are in compliance with required processes.

• Requirements analysis, solution design, deployment and testing for OSS solution delivery

• Testing Support using Oracle IPSA.

• Creating various documents like High Level Design, Low Level Design, Test plans and Deployment Plans

• Participate in review meetings of various deliverables.

• Be an interface between offshore team and customer (AT&T)

• Experience with other clients for solution delivery has provided him a deep understanding of the onsite offshore model and effective

uses of it to enable the client achieve its business objectives.

• Managing client communication and technical support for team members

• Mentoring and Imparting telecom domain knowledge and application knowledge to the team members.

Environment: PAL (Provisioning Automation Layer), Oracle IPSA 7.2, IPSA 5.2.4, IPSA 5.2.3, HP ALM Quality Centre, Solaris, Linux,

Rally System.

Oracle India Private Limited. July 2009 – December 2009

Wipro Unitech ASAP Cartridge Development Project

Unitech is a GSM based service provider in India who has issued an RFP for a solution that will scale to support a 25M

subscriber configuration over two years (10M/15M). The RCS solution for Unitech includes CAP2 Voice, CAP3 SMS, and Data

(Diameter Ro).

As a Team Member (with a team size of 5) was responsible for the follows –

• Requirement gathering, development and testing of drivers for automatic provisioning.

• Developed and Unit Testing of 3 ASAP cartridges (Telcordia Intelligent Network (IN SII Interface) Cartridge, Comviva Missed Call

Alert (MCA) Cartridge Comviva CRBT Cartridge and Comviva Voice Portal Cartridge in Loopback and Live mode.

• Support for all four cartridges.

• Responsible for troubleshooting any problem with ASAP application.

• End to End Testing of the Application.

Environment: Oracle ASAP 7.0, Java, Web logic 9.2, Oracle 10g

Telcel LBS Cartridge Development Project March 2009 – June 2009

LBS Solution in Telcel Mexico requires provisioning of subscribers to following systems:

A) Provisioning in LBS MW: This is needed for to initiate HLR/MPS Provisioning (outgoing provisioning), for privacy profile

management in MW, for billing in MW (select subscriber type, region), for statistics in MW.

b) Provisioning in HLR/MPS: This is needed for enable positioning of subscribers, activity privacy profile categories

As a Team Member (with a team size of 2) was responsible for the follows –

• Requirement gathering, development and testing of drivers for automatic provisioning.

• Developed and QA Testing of 2 ASAP cartridges (LBS (WFM) Cartridge and LBS (FF) Cartridge) in Loopback and Live mode.

• Support for all two cartridges.

• Responsible for troubleshooting any problem with ASAP application.

• End to End Testing of the Application.

Environment: Oracle ASAP 4.7.2, Java, Web logic 8.0, Oracle 10g.

Bell Canada NSN MSC Network Mediation Project December 2008 – February 2009

This project is to provide Network Mediation of Nokia Siemens Networks (NSN) MSC usage data for Bell Canada. This will be a

joint project between Bell Canada, CGI and Oracle Corporation. Oracle is currently responsible to provide the Network

Mediation (NM) Collection Cartridge (CC) and Enhancement Processor Cartridge (EP) of this overall solution.

As a Team Member (with a team size of 2) was responsible for the follows –

• Requirements gathering from the Onsite Team for Network Mediation Cartridges.

• Developed and Tested 3 Network Mediation cartridges (MSC Collection Cartridge, SGSN Enhancement Processor and GGSN

Enhancement Processor) and solutions.

• Support for all three cartridges.

• End to End Testing of the Application.

Environment: Network Mediation 511.

BRM – Telecom Personal Project October 2008 – December 2008

Telecom Personal is a Telecommunications company that provides mobile telephony (voice and data) services in Argentina. At present,

Telecom Personal serves customers throughout Argentina. Most of these customers are post paid accounts. The following value added

services will be covered by the Oracle BRM solution: 1) SMS 2) MMS 3) GPRS 4) BB (BlackBerry). The implementation of Oracle BRM

will include Billing, Invoicing, Payments, Collections, and modules.

As a Team Member (with a team size of 7) was responsible for the follows –

• Installation of BRM on HP UNIX Server.

• Installation of the Clients of BRM on Windows.

• Customize the Customer Center GUI.

Environment: Oracle BRM 7.3.1, Oracle10g, Oracle 9i.

IBM Bharti Data Migration Project June 2008 – August 2008

Providing SME support for M6 implementation. Testing, Delivering & Supporting M6 Data Migration Toolkit. Conducting workshops with

IBM & Bharti team members for capturing enhancement requirements. Active participation & guidance in overall design & architecture.

Performing system audit for M6 implementation. Support in clustered deployment and testing of M6.Coordination with Oracle Support &

Product Management team for bugs and enhancements.

As a Team Member (with a team size of 3) was responsible for the follows –

• Installation & configuration of MSS 6.

• Usage of M6 API.

• Installation of Data Migration Toolkit.

• Customize, Test and Deploy Data Migration Scripts

• Implementing Customer requirements for the Optical SDH Network in MSS 6.

• Made the system ready for Data Migration and Testing of the Scripts.

Environment: Oracle Communications MSS 6, Java, PL/SQL, Oracle10g, Oracle 9i.

MTNL Provisioning Management System Project May 2008- May 2008

Analyzing the existing (Activation 5.0) cartridges deployed on the system. Auditing the present cartridge and suggesting a solution to

obtain detailed error messages to the upstream system.

As a Team Member (with a team size of 2) was responsible for the follows –

• Analyzing the existing (Activation 5.0) cartridges deployed on the system.

• Auditing the present cartridge and suggesting a solution to obtain detailed error messages to the upstream system.

• Requirement gathering, analysis and audit.

• Made the system ready for auditing in the given time frame in absence of requisite documentation.

Environment: Oracle Activation 5.0, Sun Solaris 9, Oracle 9i, Bea Web logic 8.1.

Vodacom IPSA Project December 2007- April 2008

Vodacom SA has evolved as a business from exclusively providing mobile communication to South Africa’s preferred supplier of mobile

and data network solutions. Vodacom Business has developed a suite of IP VPN (Virtual Private Network) services designed to provide

corporate and business networks with the predictability, privacy, security, high availability and scalability required in today’s networks.

Vodacom Business’ VPN offering is delivered through an MPLS (Multi Protocol Label Switching) platform.

As a Team Member (with a team size of 2) was responsible for the follows –

• Installation of IPSA 5.2.3 on Production as well as on Development Server.

• Requirement gathering and analysis.

• Created the Use Cases Document.

• Made the system ready for Production and Development.

Environment: Oracle IPSA 5.2.3, Sun Solaris 9, Oracle 10g, Windows XP Professional.

OSM VPLS Cartridge Development Project October 2007 November 2007

Internal Development Project

As a Team Member (with a team size of 4) was responsible for the follows –

• Installation of OSM.

• Integrate OSM with Bea Web logic.

• Installation of OSM SDK.

• Create Work Orders from OSM Web Service API that is SOAP Request.

• Create and Deploy Cartridge through OSM Studio.

• Test the Use Cases of VPLS Cartridge with OSM.

• Requirement gathering, analysis, Development and Testing.

• Made the Cartridge and successfully tested in OSM.

Environment: Oracle Order and Service Management, Oracle 10g, Bea Web logic 9.2

Houston Technologies Limited. April 2005 October 2007

MTNL Broadband Project

Mahanagar Telephone Nigam Limited (MTNL) proposes to provide Broadband services like reliable high speed Internet connectivity and

other value added services such as VPN, Video Multicast, Video on Demand, etc. to customers over DSL lines. MetaSolv understands that

MTNL want to provide the following Data services on the Broadband Remote Access network:

• Basic Internet access services

• Video On Demand Services

• Virtual Private Network Services

• Multicast Services

To provide these services, MTNL will require a tool that will be able to configure their network devices in the Broadband Remote Access

network. This will include BRAS, DSLAMS and LAN Switches. To provide the authentication and additional services, you will also need to

use Radius and an LDAP server. These servers will also need to be configured. This project aims at providing Broadband services to the

MTNL end users using DSL lines. In this project various products are used like PEM, IPSE, PORTAL, OCA, ASAP. This is basically a

Provisioning System.

As a Team Member (with a team size of 5) was responsible for the follows –

• Provisioning and Grooming.

• Requirement gathering and analysis.

• Installation of Sun Solaris, Oracle, Bea Web logic and ASAP.

• Cartridge Development between ASAP and Different Network Elements like PEM, SDX, PORTAL INFRANET.

• Make the Connection between OMS and ASAP and sent the work orders from OMS in XML.

• Extraction of data from the live CSMS of Different Vendors of MTNL.

• Developed Provisioning functions that are being invoked by the ASAP to send the provisioning commands at different Network

Elements.

• Responsible for database, SQL script designing and implementation. This database is to used to contain mapping information

required for proper ASAP functioning.

• Responsible for troubleshooting any problem with ASAP application.

• End to End Testing of the Application.

• Responsible for bringing up the Sun server, Oracle database and ASAP application and similarly responsible for bringing them down.

• Created High level design documents for the proposed solution.

• Development and testing of drivers for automatic provisioning.

• System had been automated as per the requirements.

Environment: Oracle Suite (ASAP 4.6.5, OMS), Sun Solaris 8, Oracle 9i, Bea Web logic 7.0, Java, XML.

Intranet for the Company January 2005 March 2005

This project is the intranet site for Houston Technologies Ltd. It is using for office purpose for taking action care of information about each

employee. It shows Bulletin Board for news & achievement of company, uploading & downloading files, monthly/annually finance or

payment related report from database to Excel Sheet and various other tasks.

As a Team Member (with a team size of 2) was responsible for the follows –

• Making pages in ASP.net with all the requirements of the office.

• Making the connection with the database.

• Responsible for Code Design.

• Responsible for End to End Testing of the Application.

• Responsible for preparing and executing test cases based on the functional specification.

• Requirement gathering, Development and Design of the Application.

• Solution had implemented.

Environment: ASP.NET, MS Access, C#, Windows XP Professional

WORKSHOPS/TRAINING PROGRAMS ATTENDED

• ASAP 5.2.2

• IPSA 5.2.1 and IPSA 5.2.3

• OSM

• M6

• Data Migration Toolkit

• Network Mediation

• Network Intelligence

Awards

• PAT on the Back Award in 2010 2011

• PAT on the Back Award in 2014 2015

• Best Team Award in 2014 2015

Contact this candidate