Hari Prasad.A R CURRICULUM - VITAE
Mob:- 944-***-****
961******* Career Objective
To work in a challenging & stimulating environment,
Present Address: envisage personal growth & career development by
# 4 2nd Floor, Shankalp association with an organization that provides an
Nilaya, Bhuvaneshwari ambience for learning & growth.
Nagar main,
R.T.Nagar Post,
Bengaluru- 560032. Academic Record
?MBA Hospital Administration from (ICFAI) Persuing
E-Mail: ?DBA Banking from National Institute of Management
acp1m2@r.postjobfree.com ?10+2 from R.B.A.N.M.S Evening College
?10th from Smt Meheras High School
Personal Data:
Work Experience
Date of Birth : Worked with Centurion Bank of Punjab as Universal
29-Oct-1972 Banking Officer for 5 years.
Father's Name : Late Worked with Bajaj Allianze life insurance as Assistant
Rajaram Sale Manager for 2 years.
Pillai
Worked with Hosmat Hospital Pvt Ltd as PRO for 3 & 1/2
years.
Mother's Name: Mrs.
Saraswathi Worked with Sparsh Hospital for advanced surgeries as
Accounts Executive Billing, Insurance & collections
Qualification : MBA departments for 1 year and 5 months.
Hospital Administration
(ICFAI) Persuing Worked as Sr Executive Operations at Cloud Nine
Hospital Bangalore(Kids Clinic India Pvt Ltd) Since for
National Inst 2 years.
:DBA(Banking) Management
Currently working as Unit Head at Diagram Healthcare
Pvt Ltd Since Dec 2014 till date.
R.B.A.N.M.S : PUC
(HEPG)
Evening College
Marital Status : Married
Nationality :
Indian
Languages : To
Speak
Known
English,
Kannada, JOB RESPONSIBILITIES @ HOSMAT HOSPITAL AS PRO
Hindi Daily ward rounds, Preparing duty roasters for Customer
Telugu Care Executives arranging meeting with the Chairmen for
Marathi VIP patient, Patient grievances handling, Coordinating
Malayalam with in house consultants and visiting consultants,
Tamil Coordinating with CMO for estimation and re-estimation,
processing of cashless claims end to end patient for
financial counseling from the time of admission till
discharge. Coordinating with TPA Dr in case of delay
in approvals & claim settlements. Validation of claims
documentation complete recovery of claims & payments.
To Read Coordination with hospital doctor for TPA queries,
Handling patients queries. Addressing patients
English grievances to the concern department hods & resolving
Kannada the issues within 48 hours, Bed management for
Hindi occupancies status, Financial clearance to conduct
procedures coordinating with the nursing staff after
confirmation of payment from the respective department
To Read verifying final bills of insurance patients before
sending it to the TPAS. IP & OP payments follow-ups
English from TPAS CGHS & SGHS.
Kannada
Hindi JOB RESPONSIBILITIES @ SPARCH HOSPITAL AS ACCOUNTS
EXECUTIVE BILLING DEPT
TPA Tie ups, counseling on cashless process, end to end
patient counseling from the time of admission till
discharge. Processing of pre authorization request for
cashless claims. Coordination with TPA Dr in case of
delay in approvals & claim settlements. Validation of
claims documentation complete recovery of claims &
payments. Coordination with hospital doctor for TPA
queries, handling patients queries. Addressing patients
grievances to the concern department hods & resolving
the issues within 48 hours, daily ward rounds for the
bed occupancies status giving permission for procedure
to nursing staff after confirmation of payment from the
respective department verifying final bills of
Insurance patients before sending it to the TPAS. IP &
OP payments follow-ups from TPAS CGHS & SGHS.
JOB RESPONSIBILITIES @ CLOUD NINE FERTILITY AS
ADMINISTRATOR
Reporting to the clinical director at fertility centre
on daily basis.
Discussing the issues with the clinical director in
case of any problem arises at the centre. Coordinating
with referral drs and sending thanking sms and emails
to them and also intimating referrals fee to the
accounts department for the process of payouts.
Checking patients consent forms and signing discount
vouchers on daily basis, Checking house keeping
materials stocks and purchases on daily basis.
Coordinating with different govt organization like ART
clinic (ICMR) for process of registration and PTD
departments for ISO certification and coordinating with
foreign immigration office regarding medical tourism
patients who visits cloud nine fertility for their
treatment and sending intimation to the foreign
immigration regarding medical tourism patient visa
process.
JOB RESPONSIBILITIES @ CLOUD NINE AS SENIOR EXECUTIVE
OPERATIONS
Ensure smooth functioning of OPD Identifies current and
future patient admissions requirements by establishing
personal rapport with potential and actual patients and
others in a position to understand service
requirements. Accomplishes the hospital's goals by
accepting ownership for accomplishing new and different
requests; exploring opportunities to add value to job
accomplishments. Conduct regular meetings with the team
members and streamline the problem areas, organize and
deliver training programs for the OPD staff.
Maintaining and sustaining FOS initiatives for the
department, monitoring the TAT's for all OPD and PHC
services, maintaining and updating TAT data periodic
review of the same Monitor the admissions process;
providing revenue information and commentary;
identifying admissions trends; providing admissions
function interface within the hospital; meets
admissions financial objectives by estimating,
reimbursement, and other supporting systems. Ensure
smooth administration to delivery good quality and
timely in-patient, ensure error free billing
transaction, Initiate and recommend service recovery
post approval from facility director Enhances patient
care delivery by maintaining a good relationship with
the consultants and patient, coordinate with them for
all in-patient services by being there one point of
contact for all administrative matters, ensure proper
escalation of customer grievances,ensure follow ups,
introduce continuous improvements to the customer
handling system Facilitate team development activities
identify the training needs of IPD staff, enhance team
motivation and work towards inculcating positive
attitude of FQA team toward customer, participate and
promote team relationship building and counseling
activities. Prepare MIS reports and communicate to the
management prepare, update and follow up the daily OS,
ensure process for diagnosis flow and integration
across department.
JOB RESPONSIBILITIES @ DIAGRAM HEALTHCARE PVT LTD AS
UNIT HEAD
Starting with daily rounds with all dept HOD`S,
checking admission and discharge files implementing
new policies to the hospital and employees, Recruitment
of duty doctors, Nursing staffs, co-ordination with
Department HOD`s for smooth functions conducting
morning meetings with all department hods coordinating
with in house consultants and visiting consultant
regarding revenue generations, Recruitment of new
manpower and arranging trainings to the new staffs,
Implementing new strategies for business growth of the
hospital. Checking all records and registers make
necessary changes if required. Daily meetings with
business development team.
Co-ordinating with vendors for new equipments and
negotiations,
Administrative Management: Liaison with other
departments for various administrative functions.
Communication with all other departments through proper
channels. Promptly notified the housekeeping of all
check outs, early check in, special requests in the
rooms. Guest Relationship Management: Handled hotel
related guest queries, managed the inflow and outflow
of guests. Managed all the required documentation to
ensure smooth entry/exit for guests.
Ambience Management: Monitored cleanliness and ambience
for the reception, Maintained the cleanliness and
neatness of the front desk area at all the times.
Professional Knowledge
Working knowledge of HIS
Microsoft office Knowledge.
MS-DOS, Unix, C, C++
Key Strengths
Confident
Enthusiasm-high level of motivation
Definiteness of purpose-clear goals.
Dedication-willingness to walk the extra mile to
achieve excellence.
Good communication skills.
Likeability-positive attitude-sense of humor.
Easily fit with corporate culture.
Honest-decent human being
Declaration
I solemnly declare that the above information is true
and correct to the best of my knowledge. I understand
that if any information given above is found
false/incorrect, my candidature is liable to be
rejected.
Date :
(HARI PRASAD.A.R)