Customer Service Manager
Resume:
J osene S. Sebastian
**** ******* ******. ********, ******
acp1fp@r.postjobfree.com
Objective:
To work in the environment where I can make use of my knowledge and to be
part of a company that has uncompromising commitment to the personal growth,
i ntellectual, integrity, critical thinking and deep respect to the people.
Personal Skills:
• Ability to read, speak and understand English.
• Ability to calculate figures and amounts
• Strong leadership skills.
• Good inter-personal skills.
• Willing to undergo t raining as a required by the employer.
• Ability to learn fast and adapt to new working environment.
Work Experience:
Arcadia Hotel
Al Khan, Sha rjah, UAE
Ba rista cum Waitress
Februa ry 2014 – May 2015
Duties and Responsibilities:
• Deliver excellent customer service at all times
• Serve and present hot and cold non- alcoholic beverages quickly and
efficiently. Meeting our standards.
• Keep up to date with current promotions and new products.
• Make customers aware of offers on our great food and drink range.
• Be involved and contribute at team meetings.
Pizza Iolo
Al Ju rf, Ajman Garden City, UAE
Foreign Food Cook
August 2013 – Februa ry 2014
Duties and Responsibilities:
• Prepare and cook to order a variety of foods that require only a short
p reparation of time.
• May take orders from customers and serve patrons at counters or tables.
• Maintain sanitation, health and safety standards in work areas.
• Cook exact number of orders.
Lola Café
99, Scout Lozano, Quezon City
Café Attendant
August 2010 – July 2013
Duties and Responsibilities:
• Project a professional image to all internal and external customers ensuring
correct grooming and maintaining the dress code.
• To ensure that the correct close down procedure is followed, everything left
clean, tidy and secure, ready for the next days’ t rade.
• Assist in the cleaning and clearing of tables.
• Arrange reservations for patrons of dining establishments.
• Serve food, beverages, or desserts to customers Co-operate with all staff and
volunteers.
• Make coffee/tea using specialist equipment provided.
• Assist with food preparation as required.
• Keep service counters clean and fully stocked.
L & S CATV, I nc.
Rajah Soliman St. San Jose, Occidental M indoro
Secreta ry cum H uman Resource (HR Admin)
Janua ry 2009 – July 2010 (Working Student)
Duties and Responsibilities:
• Prepare monthly report which includes the salary details of the staff to be
forwarded to head office for the payroll employees.
• Attend the monitor the needs, behavior and efficiencies of all the staff
towards their everyday working duty, including their leave of absence in their
respective department.
• Responsible for follow up calls and assisting clients who personally come to
t he office.
• Perform other function assigned by the manager.
• Processes booking tickets by the manager.
Educational Background:
March 2010 Divine Word College of San Jose
Bachelor of Science in Computer Science
Semina rs:
September 2009 CSIT Congress Seminar
Calapan, Oriental Mindoro
January 2010 Programming Seminar
Divine Word College of San Jose
Gen. Lukban Street. San Jose, Occidental Mindoro
Graphics and Visualization Seminar
Divine Word College of San Jose
Gen. Lukban Street. San Jose, Occidental Mindoro
Personal I nformation:
Age: 22 years old.
Bir thday: March 04, 1993
Bir thplace: San Jose, Occidental Mindoro
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic
Language: English and Filipino
Name of Father: Norberto S. Sebastian Sr.
Occupation: Deceased
Name of Mother: Wilma S. Sebastian
Occupation: Housewife
Character Reference :
Available upon request.
I hereby certify that the above information is t rue and cor rect.
Josene S. Sebastian
Applicant
Contact this candidate