Charles Gibson

**** **** ******* ****.

Louisville, KY 40272

502-***-**** or 502-***-****

acp0nv@r.postjobfree.com

OBJECTIVE

A self-motivated professional seeking a career in the Electronics

Field/I.T. Profession that would utilize my experiences in Networking,

Computer/Systems Management, Security, Electronics, Customer/Technical

Service, and Management to benefit an employer and their customers.

EDUCATION

Louisville Technical Institute Louisville,

KY

A.O.S. in Computer Networking Administration 01/02 - 04/04

Dean's List

ITT Technical Institute Indianapolis, IN

B.A.S. in Electronics Engineering Technology, 3.7/4.0 G.P.A. 12/00 - 12/01

Graduated with Honors

ITT Technical Institute Louisville, KY

A.A.S. in Electronics Engineering Technology, 3.3/4.0 G.P.A. 06/98 - 06/00

ELECTRONIC/TECHNICAL SKILLS

. Managing; Implementing and Administering; Advanced Server;

Designing Directory Services; and I.S.A. Server M.C.P. (Microsoft

Certified Professional)

. C.N.A. 5.1 (Certified Novell Administrator)

. Net + Certified

. A+ Certified

. Knowledge of Windows 3.1, 95, NT 4.0, 98, ME, 2000 Family

(including Server), XP, Vista, 7, 8, Server 2003, 2008 & 2012

Families.

. MS-DOS, Linux & Novell

C.Gibson page 2

EXPERIENCE

CompuCom (kForce) Louisville, KY

Technical Support Analyst II 09/14 - Present

. Provide point of contact\resolution for hi priority server issues

. Responsible for Windows Administration tasks

. Works with vendors and end users to resolve server hardware / software

issues

. Monitors server performance and maintains server security

. Responsible for monthly patching of 4000+ servers

Long John Silver's Louisville, KY

Infrastructure Specialist 03/14 - 07/14

. Maintained a 50+ Hybrid Server Environment, running 2008 R2 and 2012

(95% Virtualized) using VMware vSphere 5.5

. Servers maintained to include: Exchange 2010, Lync 2013, Symantec

Endpoint Protection, KACE, WSUS, Backup Server (Backup Exec 2010 R3),

VEEAM Backup Enterprise Manager, SQL server and several web,

application and infrastructure servers

. Maintained the FortiGate Firewall.

. Provided end user support on laptops, printers, email and Lync on

mobile devices (iOS and Android) and laptops.

. Assisted with VoIP and VM systems.

Louisville Marriott Downtown Louisville, KY

Systems Manager 07/07 - 03/14

. Perform professional and technical work in setting up and maintaining

the computer network.

. Manage communication systems for guest.

. Maintain a 100+ User, 100 Workstation, 15+ Server Active Directory

environment, including Group Policy Objects.

. Serve as a point of contact for technology support and services.

. Maintained PBX (digital) & VM system for both staff and guest rooms.

. Provide desktop computer support.

. Maintained the WatchGuard Firewall.

. Act as liaison between hotel and corporate IT office.

. Maintain an Exchange environment for 100+ users.

. Respond to Help Desk issues.

. Troubleshoot Hardware and Software for guest & associates.

. Perform Hardware Maintenance on Workstations and Servers.

. Maintain the Windows Services Update Server for Windows XP and Windows

7, Office 2003, 2007 and 2010, Windows Server 2000, 2003 and 2008.

. Perform monthly updates on all servers and daily backups of all server

data.

C.Gibson page 3

Ajilon Consulting (Kindred Health Care) Louisville, KY

Network Administrator 10/06 - 06/07

. Design, Maintain & Update corporate wide workstation images.

. Managed AD environment containing 16,000 users, 16,000 workstations &

500 servers.

. Use HP Radia to deploy packages out to workstations.

. Rolling out Windows XP, to over 16,000 workstations.

. Tier III troubleshooting of Workstation & Software issues via HP

Openview.

. Built, Maintained and Updated Windows XP images for current and future

HP workstations.

Charter Communications Louisville, KY

Network Administrator I 01/04 - 10/06

. Provided workstation & server support, to 800 users, 500 workstations

(Windows 2000 & XP), & 40 servers (Microsoft NT4, 2000 & 2003).

. Managed Active Directory.

. Troubleshoot Hardware and Software issues on user Workstations and

Servers.

. Maintained an 800 user PBX phone system.

. Performed New-Hire IT Orientation (Including but not limited to IT

Policy n Procedure, adding users to Active Directory and other various

applications).

. Performed monthly maintenance (Including system upgrades and backups).

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