Jean Catalani

Administrative Assistant/Customer Service Agent

San Antonio, TX

acp0lo@r.postjobfree.com - 210-***-****

• I am seeking a Full-time position as an Administrative Assistant/Customer Service Agent which would allow

me to utilize my Microsoft Office and Customer Service skills plus interface with customers.

Authorized to work in the US for any employer

WORK EXPERIENCE

Administrative Assistant

Rivera Strategic Consultants - San Antonio, TX - April 2013 to Present

Consult with customers and vendors to discuss projects.

• Maintain Excel spreadsheets.

• Process bills for payment.

• Send and respond to emails.

• Typed correspondence.

Administrative Assistant

United SA Federal Credit Union - San Antonio, TX - September 2011 to April 2013

Processed payroll for 450 employees, conducted background and credit checks.

• Conducted orientation sessions for new hire employees.

• Coordinated Board of Director meetings.

• Managed the catering of meetings and events.

• Arranged for travel and processed the reimbursements.

• Maintained Excel spreadsheets to include 401K disbursements and commissions.

• Sent and responded to emails.

• Typed correspondence.

Administrative Coordinator

Humana Marketpoint - San Antonio, TX - May 2008 to May 2010

Supported the Regional Vice President of Medicare Sales for the Southern Region of the United States.

• Maintained his calendar scheduling meetings and conference calls.

• Coordinated extensive travel arrangements and processed the reimbursements.

• Maintained Excel spreadsheets for daily reporting of Medicare Sales from the eight states.

• Created organizational charts.

• Handled company initiatives.

• Typed correspondence.

• Sent and responded to emails.

Jean M. Catalani

Administrative Assistant

Rivera Strategic Consultants - San Antonio, TX - August 2006 to May 2008

Consulted with customers and vendors to discuss projects.

• Maintained Excel spreadsheets.

• Processed bills for payment.

• Sent and responded to emails.

• Typed correspondence.

EDUCATION

ADDITIONAL INFORMATION

SKILLS:

• Coordinate meetings, conference calls, and special events.

• Superior communication skills in working with co-workers, customers, and vendors.

• Self motivated, work well independently, and as a team member.

• Excellent customer service and communications skills.

• Operate cash register.

• Capable of maintaining a high volume of work.

• Correspondence and emails.

TECHNICAL SKILLS:

Microsoft Outlook, Word, Excel, Powerpoint, PayCom, Internet Explorer, Mozilla FireFox, copier, fax machine,

scanner, calculator, postage machine, prepare FEDEX and UPS shipments, and operate cash register.

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