Tarun Sharma

DOB **nd March, ****

Mobile +91-971-***-****, +91-890-***-****

Gender Male

E-Mail acp0dj@r.postjobfree.com

Marital Status Married

Passport G1563379 (date of expiry- 30-01-2017)

Linked-in:- in.linkedin.com/pub/tarun-sharma/17/393/509/

PROFESSIONAL SNAPSHOT

WORK EXPERIENCE

Time Period Organization and Work Location

21st July 2014 to till date Wipro, Greater Noida - India

August 2013 to 11th July Tata Consultancy Services, Noida - India

2013

November 2010 to August Tata Consultancy Services, Chicago - USA

2013

May 2007 to November 2010 Tata Consultancy Services, Delhi - India

October 2006 to May 2007 Recorders and Medicare Services, Chandigarh -

India

ACADEMIC CREDENTIALS

Year of Passing Examination, University/Board

2010 Post Graduate Diploma in Information Technology, Symbiosis

center of Distance Learning Pune, India.

2007 A Level Diploma in Information Technology, DOEACC New Delhi,

India.

2006 Bachelor of Technology in Electronics & Communication

Engineering, Kurukshetra University Kurukshetra, India.

2002 Polytechnic Diploma in Information Technology, State Board

of Technical Education Haryana Chandigarh, India.

IT SKILL SET

Middleware & Utility Jboss, WebSphere Application Server, WebSphere MQ,

Tool IBM HTTP Server, Microsoft VSS, SVN, Apache Tomcat,

Wily, Nagios, nmon, Metawatch, ITCAM, JProbe,

Hudson, solr, Lucene

Operating system IBM AIX, WINDOWS, Sun Linux, Solaris, Mainframe

Programming languages Shell Scripting, Ant scripting, C, VB, Java, Perl,

Jacl

Databases MYSQL, DB2, SQL SERVER, INFORMIX, ORACLE

PROJECT EXPERIENCE

Project CITI Bank Production Support

Client CITI Bank APAC

Role Lead Administrator

Middleware WebSphere, Jboss, WebSphere MQ, Apache HTTP, Tomcat

WebServer

Team Size 10

Duration July 2014 - April 2015

Organization Wipro Technology

Key Responsibilities:

. Installing Middleware Products and setting up J2EE environments.

. Providing troubleshooting support as SME for Middleware related

issues.

. Liaising with the Dev, QA, other support groups (DBA, Network, Vendor)

and Business to ensure maximum understanding and smooth handover of

application deliverables.

. Creating and implementing RFCs to handle major Production Releases.

. Automating Production Support and Build and Release Tasks using Shell

scripting or different tools.

Project Service, Support and Maintenance

Client Sears USA

Role Production Support Executive

Middleware Jboss, Websphere, Websphere MQ, Apache HTTP, Tomcat

Web Server

Team Size 12

Duration June 2010 - July 2014

Organization TCS - Noida, India and TCS - Chicago, USA.

Key Responsibilities:

. Providing troubleshooting support as SME for Middleware related issues

. Identifying applications bugs and resolving them to allow maximum

availability.

. Setting up different monitoring/Performance analysis tools like ITCAM,

Analog, Wily, Nagios, Metawatch, JProbe with help of other support

teams

. Providing production support for multiple applications related to call

centre operation of Sears

. Identifying applications bugs and resolving them to allow maximum

availability.

. Liaising with the Dev, QA, other support groups (DBA, Network, Vendor)

and Business to ensure maximum understanding and smooth handover of

application deliverables

. Creating and implementing RFCs to handled major Production Releases

. Automating Production Support and Build and Release Tasks using Shell

scripting.

. Member of ITIL and SLA/Process compliance review team

. Supervising and guiding a team of 11 (8 Offshore + 3 Onsite) while

keeping an open channel with management. Setting up their goals,

discuss and review it with them regularly and do their performance

evaluation.

. Ensure to meet SLA for key deliverables, incident, SR, SE and Problem

Tickets.

. Representative for SLA review meeting with client.

. Play a role of backup SDM to attend all status meetings with client

Project Build and Release Support

Client Ministry of Company Affairs India

Role Support Executive

Middleware Websphere Application Server,MQ,IBM HTTP server,

Apache Web server,

Team Size 6

Duration May 2007-June 2010

Organization TCS Noida

Key Responsibilities:

. Provisioning of WAS environment for Production Application Server as

well as development support environment such as UAT and Staging

Environments.

. Creation of WAS Profiles.

. Handling production release process while maintaining SLA.

. Creation of the Network Deployment enabled Clustered Server

Environment for all the servers.

. Handling plug-in for routing the http requests.

. Performing BCP activities (Switchover/switchback).

. Setting of WAS MQ (message queues) and integration with WAS App

Servers.

. Creation of Database Resources (IBM DB2) and integration with

WebSphere Application Servers.

. Setting up various WebSphere parameters for flawless application

performance (WebSphere variables, Datasources, JDBC drivers, Shared

libraries, Classloading, Node agents, Messaging queues, Queue

listeners).

. Determination of point of failure in Production and provide resolution

ensuring minimum disruption of Services to stakeholder.

. All Change Management Related activities like Build & Release, Version

Control etc.

. Regular status reporting to Higher Management.

. Performing sync ups of DR Site for BCP in case of disaster.

. Creating scripts for automation of various tasks for build related

activities.

. Http access log/error log analysis.

. Providing day-to-day support to other teams in various activities.

CERTIFICATIONS

Title Acquired By

ITIL Foundation IT Service Management V3 certified. 2012

IBM Certified System Administrator - WebSphere MQ V7.0 2011

Certification

IBM Certified Advanced System Administrator - WebSphere 2010

Application Server Network Deployment V6.1 Certification

IBM Certified System Administrator - Web Sphere Application 2009

Server, Network Deployment V 6.1

Sun Certified Programmer for Java Platform (SCJP) 5.0 2008

I hereby declare that the information provided is true to the best of my

knowledge and belief.

Tarun Sharma[pic][pic]

Post Graduate Diploma in IT Management

Bachelor of Technology in Electronics and Communication Engineering

Work Experience and Professional Skills (8.6 years of experience in IT)

Good experience in Jboss and WebSphere Application Server Setup and

Administration which includes integration with other middleware tools like

WebSphere MQ, IBM DB2, MYSQL, ORACLE, INFORMIX etc.

Experience in Banking, Retail and Government domains.

Experience to manage a team at onsite and offshore locations.

Experience to work as Backup Service Delivery Manager.

Guide the establishment of IT standards and policies on behalf of the

enterprise.

Expertise in designing, implementation and maintenance of production

environments which includes creation of Network Deployment architecture in

WebSphere App Servers, profiles, nodes setup in Jboss, WebSphere etc.

Expertise in Build and Release related activities like creation and

maintenance of code repositories using Microsoft VSS, SVN, Hudson,

compilation, packaging and deployment of J2EE Applications using scripting

or build integration tool like Hudson.

Expertise in further Build activities which include promotion of hot fixes

to Production, Production Releases etc.

Experience in shell scripting, setup of monitoring tools like JProbe, Wily,

Nagios, ITCAM, Metawatch.

Trained in cloud computing software platform openstack.

Experience to work with and manage a team which is in different geography

(India and USA).

Contact this candidate