Michele McKnight

**** **** ******* ****** • Milwaukee • WI • 53209 • Cell: 414-***-**** • E-Mail: acozq4@r.postjobfree.com

Human Resources Profile

Experienced, multi-talented Manager and Leader of Human Resources/Employee Relations with a comprehensive Generalist background. Expertise, knowledge, and skill set that would benefit and serve in a multitude of Human Resources and Management related careers and industries.

Human Resources Competencies

• HR Department Start-Up • Recruitment/Retention • Employment & Compliance Laws

• Employee Relations • Union/Non-Union Work Environment • HRIS Technologies

Achievements

* Recruited and retained a solid core team of leaders and entry level employees.

* Served as company representative and leader.

* Re-engineered positions and executed cross-training that fostered optimal productivity, increased efficiency and cost savings.

* Cultivated relationships resulting in trust and mutual respect.

* Contributed to cost savings on Health/Benefit Plans linked to wellness by offering health awareness programs.

Additional Work Experience:

APLANB INC. (DBA) MMcKnight: Milwaukee, WI June 2013 to Current

Human Resources Contractor: Temporary Human Resources Projects on an as needed basis.

Four Points By Sheraton North: Milwaukee, WI April 1994 to Current

Banquet Captain, Server, Trainer: Provide and deliver, fast, friendly and efficient Customer service before, during and after customer requirements are met; go the extra mile to ensure customers are satisfied and have an overall positive experience.

Professional Experience

Milwaukee County Department of Human Resources: Milwaukee, WI December 2010 to June 2013

Employment and Staffing Manager: Manage the recruitment, selection, certification, transfer, and lay-off processes for Milwaukee County; Ensure integrity and compliance is followed and maintained throughout the employment processes. Serve as the system administrator for Ceridian Recruiting System. Processed all wage increases, verified payroll, advised and approved salaries. Serve as the liaison and provide technical guidance and support to all Human Resources Field Staff, Department Heads, Corporation Counsel, Labor Relations, and other appointing authorities. Monitor compliance with Civil Service Rules, State Statues and County Ordinances. Supervise and support three Human Resources Analyst and one Human Resources Specialist.

Milwaukee Cty Board of Supervisors-Office of the Chairman: Milwaukee, WI April 2008 to December 2010

Assistant to County Board Chairman: Office Manager/Executive Assistant: Managed office operations, maintaining/coordinating all correspondence and communications, scheduling meetings; Liaison between the County Board Chairman, Supervisors, staff, department heads and constituents. Process all referrals to County Board Standing Committees and special committees. Supervise Administrative Assistants, Constituent Services Representative and Receptionist; Process purchases in Advantage accounting system and reconciliation of monthly purchases; coordinate all travel arrangements, approved and verified payroll.

The County Board establishes policies, services and laws for Milwaukee County, the most populous and diverse county in the State of Wisconsin.

Michele McKnight

3810 West Clinton Avenue • Milwaukee • WI • 53209 • Cell: 414-***-**** • E-Mail: acozq4@r.postjobfree.com

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Kelly Temporary Services: Milwaukee, WI January 2008 to April 2008

Interim Director of Human Resources for Milwaukee Catholic Homes: Managed the human resources functions for Milwaukee Catholic Home; duties included: hiring, orientation, credentialing medical personnel, license verification, processing new hires, payroll verification, benefits, employee relations, advising management staff and employees, conflict resolution, resolved benefit issues and concerns for employees, retirees, and former employees, record-keeping and data tracking. Assisted and supported the incoming Human Resources Director.

Milwaukee Catholic Home is a continuing care retirement community that provides older adults with an array of residential, healthcare, and spiritual service.

Bradley Center Sports and Entertainment Corporation: Milwaukee, WI August 1988 to February 2007

Director of Human Resources and Services: An all encompassing Human Resources position in a fast pace, constantly changing environment with concentrated emphasis on employee relations, providing oversight and support to managers to ensure strategic initiatives are on schedule and policies and practices are in compliance with corporate policies and local labor laws. Managed business units and assisted with supervising major corporate catering functions, merchandising sales and special events. A visionary, creative-thinker, problem-solver with executed ideas that contributed to creating positive morale and a “Great Place to Work” environment; a role model and communicator of the vision, mission and goals of the Directors and Officers of the Corporation.

Bradley Center is the number one entertainment destination in downtown Milwaukee, hosting approximately 180 events with over 1200 full-time/part-time (union and non-union) employees with annual revenue of more than 23 million dollars.

Key Responsibilities: Recruiting, selecting and retaining the best candidates with the abilities and desires to carry out the mission of the organization.

Education

University of Wisconsin-Madison, Madison, WI Bachelor of Science

Certification/Additional Skills

Certified Emergency Response Team, Certified in CPR, First Aid, YMCA Certified Fitness Instructor

Computer Skills

ADP HRIS System, Ceridian Recruiting System, Kronos Time and Attendance, Microsoft Office Programs and MAC

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