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Customer Service Assistant

Location:
Hamilton, OH
Posted:
April 01, 2015

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Resume:

Bridgett Lynn Crank

**** ***** ****** • Hamilton, Ohio 45011 • 513-***-**** • acozow@r.postjobfree.com

Office Administrator/Administrative Assistant/Payroll Administrator

Strong background in all aspects of administrative duties, with emphasis on payroll, bookkeeping and accounting. Experienced, dependable, and professional.

Proven Strengths

Strong attention to detail Payroll accounting, business tax filing and reporting. Accounts Payable/Accounts Receivable Typing 60 WPM Computer literacy: Windows, Windows 8, Outlook, Microsoft Word, Excel, PowerPoint,

Quickbooks Desktop and Online versions.

EXPERIENCE

Express Employment Professionals Office Administrator Jan 2015 Mar 2015

Responsibilities: Payroll, invoicing, accounts receivable, customer service, recruiting Associates, taking job orders, assists in filling job orders, ordering office supplies, scheduling interviews/appointments, administer drug tests, answer phones, filing and assisting teammates as needed.

Butler County CSEA Legal Secretary Sept 2014 Jan 2015

Responsibilities: Filing, typing correspondence, preparing warrant recalls, follow up on court proceedings, use of the SETS database, warrant database, e scheduler, provide assistance to attorneys with clerical needs, assist attorneys in preparing for court dockets. Reason for leaving: only part time and I needed full time.

Elam Accounting and Tax Service, LLC Kearney, MO Administrative Assistant/Payroll Administrator June 2012 Sept 2013

Responsibilities: Payroll Processing, payroll tax filing, small business invoicing, accounts

receivable, accounts payable, bookkeeping, credit card and eCheck payment processing, data entry, bank reconciliation, and Quickbooks. Answered phones, filing, scheduling appointments, and assisting my manager when needed.

Radiant Life Church and Daycare Kearney, MO Sept 2008 – June 2012 Bookkeeper/Payroll Administrator Sept 2011 June 2012

Note: During my time with Radiant Life I held several positions as is noted below.

Radiant Life transferred my work to Elam Accounting due to a change in Pastors and I transitioned with the work. Responsibilities as the Bookkeeper/Payroll Administrator: Sept 2011 June 2012.

Accounts payable, accounts receivable, invoicing for daycare, payment processing for church and daycare, reconcile bank accounts for church and daycare, process payroll, payroll taxes, quarterly taxes, create correspondences for church and daycare, filing, answer phones, overseen day care in the absence of the Director. When our pastor resigned, I overseen all financial attributes of the church and daycare for several months. Responsibilities as the Daycare Director: Aug 2009 Sept 2011. Staffing of the Daycare,

created work schedules, payment collections, payroll, new family enrollments, made sure our staff and facility was up to State of Missouri health regulations, overseen State, Health, and Fire inspections of facility, customer care, clerical tasks such as create correspondences to parents, filing, answered phones, purchased office supplies for church and daycare, purchased daycare supplies and food, covered for teachers in their absence, handled any maintenance issues within daycare. Responsibilities as the Day Care Director Assistant: Sept 2008 Aug 2009. Assisting Day

Care Director in clerical tasks such as creating spreadsheets and forms, filing, new family applications, payment collections and payroll, assisting teachers and teaching in the absence of a teacher.

Pamida Store Oct 2007 Apr 2008 Office Assistant/Cashier/Stocker

Responsibilities: Cashier, stock product, balance tills, balance safe, payroll, customer

service.

Homemaker Aug 1999 Oct 2007

Responsibilities: Stay at home mother until my children began school.

Belcan Staffing Service Sept 1998 Aug 1999 Office Manager/Recruiter

Responsibilities: Answered phones, scheduled appointments, purchase office supplies,

payroll, collections, interview potential employees for placement with clients, seek and interview with potential clients.

Bilstein June 1995 Sept 1998 Receptionist/Logistics Assistant

Logistics Assistant responsibilities: Answering phones, customer service, warehouse

inventory, enter shipping orders into database, oversee delivery to clients in absence of Logistics Manager Receptionist Responsibilities: Answer phones, Schedule appointments, take meeting

minutes, purchase office supplies, customer service, work with staffing agency to staff our factory, payroll. Promoted to Logistics Assistant.

EDUCATION

Hamilton High School Hamilton, Ohio 1994 High School Diploma

REFERENCES

Tammy J. Maxwell Judicial Assistant to Judge Noah E. Powers BC Common Pleas Court 513-***-****

Mary K. Gentry National Accounts Manager, MHC Medical Products 513-***-****

Pastor David Wittman Former Pastor of Radiant Life Church/Day Care Director 816-***-****

Mary Elam Owner, Elam Accounting & Tax Service 816-***-****

Pastor Karen Wittman Former Co Pastor of Radiant Life Church/Day Care Director 816-***-****

Steven R. Maxwell Parks Supervisor, City of Hamilton 513-***-****



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