Jannah Elijah R. Garcia

*** ****** ******** **. ******** 5

Sangandaan, Caloocan City

Age: 21 years old

Mobile: 091********

E-mail: acozgj@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

- I a m trustworthy and h ardworking graduate of B achelor of S cience i n Hotel

and Restaurant M anagement .

- Eager to utilize ability to grasp new ideas and dedication to excellence.

- Enjoys worki ng in a crowd, very friendly, c onfident and poised in i nteraction with

i ndividuals in all levels .

- Excellent communication and social skills; proficient in English speaking.

- Enjoys working as a team as well as independently to achie ve objectives.

C ustomer service o riented .

- Able to handle correspondence with minimum supervision and under pressure.

- I am computer literate in Microsoft Office, Word, Excel and Powerpoint.

EDUCATIONAL ATTAINMENT

Lyceum of the Philippines University Manila

33 Muralla cor. Real Streets, Intramuros, Manila, 1002

Degree - Bachelor of Science in Hotel and Restaurant Administration

2009 to 2013 - Graduated

On-The Job Training

Makati Prime Tower

Kalayaan Avenue corner Mercado Street,, Manila, 1200 Metro Manila, Philippines

SEMINARS ATTENDED

Robinsons’ Galleria Ermita, Manila

TGIF’s Bar Exposure Program

January 22, 2010

AFFILIATION

Lyceum of the Philippines University Manila

Hotel and Restaurant Management Association

Member

WORK EXPERIENCE

Robinson’s Land Corporation

Account Manager/ Sales Agent

May 2013 to September 2013

- Interpreting document, offering opinions or advice for clients.

- Conducting telephone marketing of any kind, designed to procure buyers, seller, listings

or appointments for listing presentation.

- Helping clients with contracts signing, negotiations, and inspections, viewing and closing

processes.

- Approach excellent market knowledge, marketing skills, negotiation ability and more.

- Supports the advertising power of the company and advance technological environment

itself.

CONCENTRIX

Under Team Global Facilities Solutions Inc. (Agency)

Facilities Helpdesk

February 24-June 30, 2014

- Answer and screen incoming calls.

- Handle and redirect customer queries.

- Organization incoming and outgoing mail.

- Handle meeting room reservations.

- Attend client requests.

- Review and spot check areas of responsibility.

- Responsible for administration activities including permit process, preparation of

vendor/client contact list.

- Assist the facilities manager to ensure the smooth running of meetings/events at the site

- Utilize MS office fully in daily task and responsibilities.

UNITEDHEALTH GROUP

Under Team Global Facilities Solutions Inc. (Agency)

Executive Assistant/Admin Assistant

August 26, 2014- November 24, 2014

- Assisting client visits from India and USA including foods, transportation requests,

loaner phones.

- Organizing and maintaining files and records.

- Provides information by answering questions and requests.

- Resolves administrative problems by coordinating preparation of reports, analyzing data,

and identifying solutions.

- Performs administrative and office support activities for multiple supervisors

ING GLOBAL SERVICES AND OPERATIONS, INC.

Under Team Global Facilities Solutions Inc. (Agency)

Receptionist

November 26, 2014 – March 13, 2015

- Welcomes visitors by greeting them, in person or on the telephone; answering or

referring inquiries.

- Maintains security by following procedures; monitoring logbook; issuing visitor badges

- Maintains continuity among work teams by documenting and communicating actions,

irregularities, and continuing needs.

- Booking meetings and meeting rooms.

- Sorting mails to be distributed to the employees.

- Hotel and flight bookings for visitors and trainers.

- Monitor Pro watch system for the access badges for the visitors.

- Purchase and monitor office supplies.

- Keep up to date with current promotions and hotel pricing, to provide information to

guests, on request, while maximizing bedroom sales opportunities.

- Carry out instructions given by the management team and head office.

UNITEDHEALTH GROUP

Under Team Global Facilities Solutions Inc. (Agency)

Executive Assistant/Admin Assistant

March 16, 2015 – Present

- Prepares documents needs to be signed by the president

- Petty cash reimbursement

- Assist VIPs and foreign visitors

- Scheduling meetings

- Resolves administrative problems by coordinating preparation of reports, analyzing data,

and identifying solutions.

- Organizing and maintaining files and records.

- Provides information by answering questions and requests.

CHARACTER REFERENCE

Trivia Ramos

Executive Assistant

UnitedHealth Group

Contact Number: 092*-*******

Rosemary R. Mendiola

Working Student

Heny Sison Culinary School

Contact Number: 091********

Alexi B. Casunuran

Marketing Assistant

Yamaha 3S Calamba

Contact Number: 090********

Jannah Elijah R. Garcia

Applicant

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