Dea O. Durana

Dea Opalec Durana

Contact Information:

Address: *** *** **., *******, ****** City

Contact Numbers: +639********* / 8324596

E-mail Address: acozam@r.postjobfree.com

Summary

* Graduate of Bachelor of Science in Information Technology (IT)

* Currently working as an Oracle Install Base Administrator

* With over three (3) years’ experience in the BPO industry creating reports, write SQL statement for ad-

hoc report generation, designing database and implementing large data updates into production

databases

* Proficient in all of the standard office desktop software, CRM applications and utilize programs such as

Cognos, Eloqua, Siebel and Montecristo

* Ability to multi task and strong work ethic to achieve the desired objectives

Technical Skills

Skill Proficiency

Oracle Install Base Trained-Advanced

IBM Cognos Connection Proficient

IBM Cognos Report Studio Proficient

Siebel 7 Trained-Basic

Eloqua Trained-Basic

Microsoft Access Proficient

Microsoft Word Proficient

Microsoft Excel Proficient

Microsoft Visio Trained-Basic

MySQL Trained-Basic

MS SQL Server 2005 Trained-Basic

IBM DB2 Trained-Basic

APACHE Trained-Basic

JAVA SE Trained-Advanced

VB 6.0 Trained-Basic

C/C++ Trained-Advanced

PHP Trained-Basic

Montecristo Proficient

Work Experience

WeServ International Inc.

11/F Net Square Building, Third Ave. Cor. 28th St., Cresent Park West, Bonifacio Global City, Taguig

WeServ Systems International Inc. is globally-competitive IT services company that provides a spectrum of

application services. WeServ is a software service subsidiary of industry giant, Fujitsu Limited of Japan – the

world’s fourth largest IT services company and Japan’s leading IT vendor.

Position: Junior System Administrator

Duration: October 2, 2014 Up to present

Role and Responsibilities

Creates all types of maintenance files.

Work with SDM’s on installs and de-installs and technology refreshes.

Modify and Transfer serialized product within Oracle as part of IB maintenance.

Create, Test and Load BOM’s to Oracle Install Base.

Dea O. Durana

Technologies Used

Oracle Install Base

Microsoft Excel

Lync

SPi Global

Address: SPi Bldg., Pascor Drive, Sto. Niño, Parañaque City

SPi Global is one of the world's largest and most diversified Business Process Outsourcing (BPO) service

providers in terms of clients, geographic presence, and capabilities. We have defined the highest standards of

excellence together with our clients for Knowledge Process Outsourcing (KPO) and Customer Relationship

Management (CRM).

Position: Database Content Specialist

Duration: January 09, 2012 – September 30, 2014

Role and Responsibilities

Analyzes data extraction requests and carries out instructions according to criteria.

Creates document abstracts for specified blocks of contract information in accordance with project

specifications and standards.

Inputs identified requests into the tracker provided according to project specifications.

Meets project standards based on client requirements (i.e. accuracy; processing time for a request).

Performs data quality evaluation, data cleaning and data analysis according to set guidelines and

requirements.

Takes on a consultant role on matters pertaining to database designs, structure, tools and concerns.

Conducts and participates in meetings, discussions and various activities to facilitate the

accomplishment of objectives/goals.

Diagnoses, identifies potential problems and provides action/solution effectively and quickly on dataset

inputs based on the existing database structure and validation mechanism.

Develops and recommends improvement initiatives, corrective plans and new ideas to resolve

problems/concerns based on the findings and data analysis.

Coordinates with Marketing Services Group to identify and discuss the database particulars,

requirements, specifications and user needs.

Analyzes data and generates findings/ recommendations that will greatly help in improving productivity

and performance.

Technologies Used

Eloqua

IBM Cognos Connection

IBM Cognos Report Studio

Microsoft Access

Microsoft Excel

Microsoft Info Path

Siebel 7

Position: Research Analyst

Duration: December 20, 2010 – January 09, 2011

Role and Responsibilities

Classifies bid information and new articles opportunities and ensures that they are published online.

Check if there is misleading article or information.

Researches on the data received to better assess validity and sustainability to set standards.

Accesses news articles through an online system through email.

Performs minor proof reading of received bids.

Technologies Used

Montecristo

Microsoft Excel

Dea O. Durana

Microsoft Word

Adobe Reader

Smartmatic, TIM under Ventures Link International, Inc.

Position: Principal PCOS Technician

Duration: May 1-15, 2010

Role and Responsibilities

Trained to be a Precinct Count Optical Scan (PCOS) machine technician for the automated election.

Technologies Used

* PCOS machine

Professional Examination

Career Service Professional Examination

Date Passed: December 15, 2010 .

Education

Polytechnic University of the Philippines – Mabini Campus

Bachelor of Science in Information Technology

Attended year 2006 – 2010

Recognition: “Best Information System 2009”

Trainings/Seminars

Career Entry Course for Software Developer (JAVA)

December 19, 2011 – February 03, 2012

CATIA Foundation, Inc.,

TESDA Training Center Taguig Campus Enterprise

Database Management

August 16, 2011

CATIA Foundation, Inc.,

TESDA Training Center Taguig Campus Enterprise

Personal Information

Age: 25

Date of Birth: March 04, 1990

Civil Status: Single

Sex: Female

Citizenship: Filipino

Weight: 158.7 lbs

Height: 162 cm

Languages I speak and Write: English and Filipino

Dea O. Durana

Character References

Mr. Rene Dela Cruz

IT Consultant

Mobile No.: +639*********

Ms. Lesly Monica E. Cruz

QA - Safeway, Philippines

Mobile No.: +639*********

Mr. Amiel John De las Alas

Software Engineer- HeadStrong, Philippines

Mobile No.: +639*********

I hereby certify that the above information is true, correct and viable to the best of my knowledge.

Dea O. Durana

Applicant

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