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JEFFREY OUANO TORREDA

Block #*, Lot ** & 29 Tierracon Homes., Mariquita Subd. Dita Sta Rosa

091*-******* / 092*-******* (CELL#) / (049-***-**-**

Work Experience

JUNE 2014 TO PRESENT

PAYROLL MANAGER

ALORICA PHILIPPINES, INC

5/F Alphaland Southgate Tower EDSA

Cor. Chino Roces, Ave.., Makati City

CHECK, REVIEWS, DIRECTS, APPROVE AND OVERSEE THE WHOLE PAYROLL PROCESSING

ACTIVITIES, ENSURING THE TIMELY AND ACCURATE PROCESSING OF PAYROLL WITH

ZERO ADJUSTMENTS OF SALARIES FOR ALL EMPLOYEES

ENSURES THAT ALL PROBLEMS ENCOUNTERED DURING THE COURSE OF PAYROLL

PROCESSING IS PROPERLY NOTED AND COORDINATED WITH VARIOUS DEPARTMENTS FOR

THE APPROPRIATE ACTIONS TO BE TAKEN

PROACTIVELY CONTRIBUTES TO THE IMPROVEMENT OF THE CURRENT TIMEKEEPING

SYSTEM FOR BOTH PROCESS AND SYSTEM.

PROVIDES ANALYSIS FOR ALL PAYROLL INQUIRIES AND DISPUTES TO MANAGEMENT

GROUP.

DEFINES, STANDARDIZES AND TAKES OWNERSHIP OF ALL THE PAYROLL PROCESS FLOWS

THAT INCLUDES FINAL PAY, SALARY INCREMENTS AND NON-HOUR BENEFITS.

PROVIDES MANAGEMENT WITH A TIMELY AND ACCURATE RECOMMENDATIONS ON CHANGES

TO BE IMPLEMENTED ON PAYROLL PROCESSING AND PAYMENTS.

PROACTIVELY LEADING CHANGE AND COMMUNICATION EFFORTS BOTH FOR THE PAYROLL

PROVIDER AND THE INTERNAL (ON/OFF SHORE) TEAM MEMBERS.

ESTABLISH A SYSTEMATIC PAYROLL RECORD KEEPING FOR PROPER MONITORING OF

HISTORICAL DATA AND EASY RETRIEVAL OF DOCUMENTS FOR REFERENCE.

RESPONSIBLE IN COORDINATION WITH STAKE HOLDERS IN LINE WITH TIMEKEEPING AND

PAYROLL PROCESSES.

PROJECT LEAD IN HRIS AND PAYROLL AUTOMATION IMPLEMENTATION (ORACLE)

PERFORM OTHER TASKS THAT MAY BE ASSIGNED FROM TIME TO TIME.

January 2011 to April 2013

MARINE PAYROLL MANAGER

MAERSK CREW MANAGEMENT

9/F One e-com Harbor Drive cor. Sunset avenue

Mall of Asia Complex

Pasay City.

ENSURES THE OVERALL MANAGEMENT DIRECTION, CONTROL AND QUALITY IMPROVEMENT

OF THE CURRENT CUSTOMER SERVICE DELIVERY IN PAYROLL OPERATIONS, AS WELL AS

MONITORING ANY CHANGES IN THE TEAM'S INDIVIDUAL ROLES AND PROCESSES ON A

MONTHLY BASIS.

ENSURING NECESSARY SUPPORT IS PROVIDED TO THE PAYROLL OPERATIONS TEAM IN

PROCESSES, SYSTEMS AND TRANSACTIONS WITH CUSTOMER AND SUPPLIERS.

ENSURES ON TIME DELIVERY OF PAYROLL OR CREDITING TO INDVIDUAL SEAFARER'S

ACCOUNT WITH AN ACCRURACY OF AT LEAST 95%. (TARGET).

MANAGE ALL SERVICE LEVEL AGREEMENTS (SLA) OF PAYROLL OPERATIONAL ACTIVITES

ENSURING COMPLETENESS AND RELEVANCE THROUGH REGULAR REVIEW.

DRIVE THE TEAM'S HIGH PERFORMANCE BASED ON AGREED PERFORMANCE STANDARDS AND

METRICS WITH THE CUSTOMER.

DEFINES, REVIEW, STANDARDIZES AND TAKES OWNERSHIP OF ALL THE PAYROLL

OPERATION'S PROCESS FLOWS AND SOPs, INCLUDING LOCAL AND GLOBAL PROCESSES.

INFLUENCING A PROACTIVE OBJECTIVE AND LEADERSHIP ROLE IN DRIVING THE

PROCESS OF SEARCHING FOR AND IMPLEMENTING BETTER SOLUTIONS THAT MEET CLIENT

REQUIREMENTS.

MANAGE ALL MIGRATION PROCESSES AND TO ENSURE IMPLEMENTION OF A PROPER

FRAMEWORK FOR SUCCESSFULLY MIGRATING NEW PROCESSES IN PAYROLL OPERATIONS.

ACHIEVE CUSTOMER SATISFACTION, REFLECTING IN FORMAL REVIEW CHANNELS SUCH AS

THE CUSTOMER SATISFACTION SURVEY AND WEEKLY MEETINGS AND PERFORMANCE REVIEW

MEETINGS.

STAFF DEVELOPMENT, ENSURING STAFF RECEIVE THE NECESSARY TRAINING, TOOLS AND

SUPPORT TO ACHIEVE THEIR OBJECTIVES.

TALENT MANAGEMENT, IDENTIFYING AND DEVELOPING HIGH PERFORMERS THROUGH

COACHING AND PROPER DEVELOPMENT PLANS.

CONTRIBUTE IN DEVELOPING AND IMPLEMENTING BUSINESS STRATEGIES TO SUPPORT

SHORT AND LONG TERM BUSINESS SUCCESS.

ACHIEVE A STRONG AND SUSTAINABLE ORGANISATION THROUGH PROPER COST

MANAGEMENT, STAFFING AND SUCCESSION PLANNING.

May 2008 to August 2010

PAYROLL MANAGER

APAC CUSTOMER SERVICES

Plaza@ C, Northgate Cyberzone, Filinvest Corporate City

Alabang, Muntinlupa City

CHECK, REVIEWS, DIRECTS, APPROVE AND OVERSEE THE WHOLE PAYROLL PROCESSING

ACTIVITIES, ENSURING THE TIMELY AND ACCURATE PROCESSING OF PAYROLL WITH

ZERO ADJUSTMENTS OF SALARIES FOR ALL EMPLOYEES

ENSURES THAT ALL PROBLEMS ENCOUNTERED DURING THE COURSE OF PAYROLL

PROCESSING IS PROPERLY NOTED AND COORDINATED WITH VARIOUS DEPARTMENTS FOR

THE APPROPRIATE ACTIONS TO BE TAKEN

PROACTIVELY CONTRIBUTES TO THE IMPROVEMENT OF THE CURRENT TIMEKEEPING

SYSTEM FOR BOTH PROCESS AND SYSTEM.

PROVIDES ANALYSIS FOR ALL PAYROLL INQUIRIES AND DISPUTES TO MANAGEMENT

GROUP.

DEFINES, STANDARDIZES AND TAKES OWNERSHIP OF ALL THE PAYROLL PROCESS FLOWS

THAT INCLUDES FINAL PAY, SALARY INCREMENTS AND NON-HOUR BENEFITS.

PROVIDES MANAGEMENT WITH A TIMELY AND ACCURATE RECOMMENDATIONS ON CHANGES

TO BE IMPLEMENTED ON PAYROLL PROCESSING AND PAYMENTS.

PROACTIVELY LEADING CHANGE AND COMMUNICATION EFFORTS BOTH FOR THE PAYROLL

PROVIDER AND THE INTERNAL (ON/OFF SHORE) TEAM MEMBERS.

ESTABLISH A SYSTEMATIC PAYROLL RECORD KEEPING FOR PROPER MONITORING OF

HISTORICAL DATA AND EASY RETRIEVAL OF DOCUMENTS FOR REFERENCE.

PERFORM OTHER TASKS THAT MAY BE ASSIGNED FROM TIME TO TIME.

November 2006 to May 2008

PAYROLL AND BENEFITS MANAGER

NUCOMM INTERNATIONAL/TRANSCOM ASIA

5th Floor Ortigas Building

Ortigas Center, Pasig City

CHECK, REVIEWS, DIRECTS, APPROVE AND OVERSEE THE WHOLE PAYROLL & BENEFIT'S

ACTIVITIES, ENSURING THE TIMELY AND ACCURATE PROCESSING OF PAYROLL WITH

ZERO ADJUSTMENTS OF SALARIES OF ALL EMPLOYEES

ENSURES THAT ALL PROBLEMS ENCOUNTERED DURING THE COURSE OF PAYROLL

PROCESSING IS PROPERLY NOTED AND COORDINATED WITH VARIOUS DEPARTMENTS FOR

THE APPROPRIATE ACTIONS TO BE TAKEN

ENSURES TIMELY PROCESSING, PAYMENTS OF REMITTANCES AND SUBMISSION OF

MANDATORY REPORTS TO GOVERNMENT, AND PRIVATE SECTORS .

PROVIDES MANAGEMENT WITH A TIMELY AND ACCURATE RECOMMENDATIONS ON CHANGES

TO BE IMPLEMENTED ON PAYROLL AND BENEFITS PROCESSING AND PAYMENTS AS SOON

AS POSSIBLE.

REVIEW, STANDARDIZED & APPROVES PAYMENT FOR BENEFITS, SUCH AS: 13TH MONTH,

LEAVE CONVERSION, SSS BENEFITS AND SALARY INCREASES.

CONDUCTS EVALUATION, REVIEW AND REVISE THE EXISTING BENEFITS PLANS TO

ENSURE ADHERENCE TO THE STANDARD REQUIREDMENTS. AND RECOMMENDS FUTURE

BENEFITS PLANS FOR IMPLEMENTATIONS.

CONDUCTS EVALUATION, REVIEW, PREPARE COMPARATIVE ANALYSIS AND RECOMMEND THE

PAYROLL SYSTEM THAT WILL BE ABLE TO ADDRESS THE REQUIREMENT OF THE COMPANY.

ESTABLISH A SYSTEMATIC PAYROLL RECORD KEEPING FOR PROPER MONITORING OF

HISTORICAL DATA AND EASY RETRIEVAL OF DOCUMENTS FOR REFERENCE.

ASSIST THE HUMAN RESOURCES (HR) IN ESTABLISHING THE APPRORIATE PROCEDURES

AND PROCESSES FOR BENEFITS AND EMPLOYEE RELATIONS.

PERFORM OTHER TASKS THAT MAY BE ASSIGNED FROM TIME TO TIME.

November 2004 to Nov. 2006

Delivery Manager (PAYROLL & BENEFITS MANAGER)

HEWITT ASSOCIATES

Unit 2602-D East Tower - PSEC

Exchange Road, Ortigas Center

Pasig City.

ENSURES THE OVERALL MANAGEMENT DIRECTION, CONTROL AND QUALITY IMPROVEMENT

OF THE CURRENT CUSTOMER SERVICE DELIVERY IN OPERATIONS, AS WELL AS

MONITORING ANY CHANGES IN THE TEAM'S INDIVIDUAL ROLES AND PROCESSES ON A

WEEKLY BASIS.

ENSURING AN ON TIME DELIVERY OF PAYROLL OR CREDITING TO INDVIDUAL EMPLOYEES

WITH AN ACCRURACY OF AT LEAST 95%.TS.

PROACTIVELY LEADING CHANGE AND COMMUNICATION EFFORTS BOTH FOR THE CLIENT

ENTITIES AND THE INTERNAL (ON/OFF SHORE) OPERATIONS' TEAM MEMBERS TO HEW

TO ANY AGREED UPON PLANS AND DELIVERABLES WITHIN THE SLA's (ie. SYSTEM

ENHANCEMENTS, PHILIPPINE'S MANDATORY REQUIREMENTS, NEW PROGRAM

SPECIFICATIONS ETC.).

ENSURING ON-TIME PRESENCE WITH THE TEAM ON SITE AS REQUIRED BY DELIVERY

EXIGENCIES.

DEFINES, STANDARDIZES AND TAKES OWNERSHIP OF ALL THE OPERATION'S PROCESS

FLOWS AND SOPs IN WFM (HRIS), LEAVE, T&A, PAYROLL & SEPARATION PAY MODULES)

THAT ARE INDICATED OR INPUTTED AS PART OF THE AGREED SLAs AND CONSTANTLY

KEEPS IT UP-TO-DATE.

ENSURES THAT ALL PROBLEMS ENCOUNTERED DURING THE COURSE OF OPERATIONS (IE.

PAYROLL QUERIES, DATA INTEGRITY, SYSTEM DEFECTS ETC.) ARE PROPERLY NOTED

AND COORDINATED WITH THE CLIENTS AND THE INTERNAL TEAM FOR THE APPROPRIATE

ACTIONS TO BE TAKEN.

INFLUENCING A PROACTIVE OBJECTIVE AND LEADERSHIP ROLE IN DRIVING THE

PROCESS OF SEARCHING FOR AND IMPLEMENTING BETTER SOLUTIONS THAT MEET CLIENT

REQUIREMENTS.

FIRM INPUTS TO SLA (SERVICE LEVEL OF AGREEMENT) THAT WILL GUIDE PERIODIC

REVIEW OF THE OPERATING TEAM'S PERFORMANCES.

ENSURE THE END TO END MAPPING OF THE HELP DESK OPERATIONS FOR HANDLING

QUERIES AND COMPLAINTS INCLUDING MIS MONITORING AND REPORTING OF STATISTICS

TO THE CLIENT.

DRAWING UP AND POPULATING IN GREATER DETAILS, THE PHASED ROLES OF THE

OPERATIONS TEAM MEMBERS, INCLUDING PREPARATION AND ACCOMPLISHMENT OF THE

TEAM'S INDIVIDUAL PERFORMANCE APPRAISALS AND FUTURE PROJECT PLANS.

CONTRIBUTES IN ENSURING THE DEVELOPMENT OF ALL THE MODULES (HRIS, LEAVE,

BENEFITS, T&A & PAYROLL) TO ASSURE COMPLIANCE WITH THE PHILIPPINE STANDARDS

BY PREPARING SPECIFICATIONS FOR 1.) NEW PROGRAM REQUIREMENTS AND 2.) SYSTEM

ENHANCEMENTS WITH THE PROPER & PROMPT COORDINATION WITH THE IT IN

SINGAPORE.

ENSURES PROPER MANAGING OF THE INDIVIDUAL TEAM MEMBERS, SUCH AS

IDENTIFICATION OF AREAS FOR IMPROVEMENTS, TRAININGS AND PERSONAL

DEVELOPMENT PROJECTS TO HELP THE CONSULTANTS TO EXCEL MORE IN ALL AREAS OF

THE OPERATIONS.

May 1999 to November 2004

PAYROLL SUPERVISOR / ASST MANAGER

FIL-PACIFIC APPAREL CORP. (JAG JEANS)

Villonco Rd. Sucat Para aque M.M

CHECK, REVIEWS, DIRECTS, APPROVE AND OVERSEE THE WHOLE PAYROLL SECTION'S

ACTIVITIES, ENSURING THE TIMELY AND ACCURATE PROCESSING OF PAYROLL WITH

ZERO ADJUSTMENTS OF SALARIES OF ALL MEMBER COMPANIES (WITH 6 AFFILIATES &

5 SATELLITES).

ENSURES THAT ALL PROBLEMS ENCOUNTERED DURING THE COURSE OF PAYROLL

PROCESSING IS PROPERLY NOTED AND COORDINATED WITH VARIOUS DEPARTMENTS FOR

THE APPROPRIATE ACTIONS TO BE TAKEN

ENSURES TIMELY PROCESSING, PAYMENTS OF REMITTANCES AND SUBMISSION OF

MANDATORY REPORTS TO GOVERNMENT, PRIVATE SECTORS AND THE UNION.

PROVIDES MANAGEMENT WITH A TIMELY AND ACCURATE PAYROLL REPORT AND ANALYSIS

(WAGE, MANPOWER& OVERTIME).

REVIEW & APPROVAL OF PAYMENT FOR BENEFITS, SUCH AS: 13TH MONTH, LEAVE

CONVERSION, SSS BENEFITS, INCREASE & UNION BENEFITS.

HANDLES IMPLEMENTATION OF THE HUMAN RESOURCES COMPUTERIZED SYSTEM (INFINIUM

SYSTEM) INCLUDING, HRIS RECORD KEEPING, RECRUITMENT, BENEFITS /

COMPENSATION ADMINISTRATION, SALARY ADMINISTRATION, CBA NEGOTATIONS,

AUTOMATED TIMEKEEPING AND PAYROLL.

REVIEW, CHECK, RECOMMEND AND REVISE, IF NECESSARY, NEW PAYROLL PROCEDURES

AND ENHANCEMENT OF PAYROLL / TIMEKEEPING (ATR) SOFTWARES.

PREPARE WAGE AND OTHER BENEFITS ANALYSIS FOR CBA NEGOTATIONS, MERIT

INCREASE AND EFFECTIVE DAILY RATE.

REVIEW, CHECK AND APPROVED COMPUTATION OF COMMISSION / INCENTIVE FOR SALES

PERSONNEL.

ESTABLISH A SYSTEMATIC PAYROLL RECORD KEEPING FOR PROPER MONITORING OF

HISTORICAL DATA AND EASY RETRIEVAL OF DOCUMENTS FOR REFERENCE.

DEVELOPS STRATEGIC PLANS FOR PROGRAMS / ACTIVITIES IN THE CONTINEOUS GROWTH

OF PAYROLL STAFF. AND CREATE AND MAINTAIN A HARMONIOUS WORKING RELATIONSHIP

WITHIN PAYROLL SECION AND OTHER DEPT.

PERFORM OTHER TASKS THAT MAY BE ASSIGNED FROM TIME TO TIME.

July 1997 to October 1998

PAYROLL OFFICER

TOSHIBA INFORMATION EQUIPMENT (PHILS.)

Laguna Technopark, Binan Laguna

PREPARE SEMI-MONTHLY AND EXPAT PAYROLL.

CHECK THE ACCURACY OF ATTENDANCE FOR PAYROLL PROCESSING.

PREPARE BIR REPORTS AND REQUIREMENTS SUCH AS W/TAX, REMITTANCE, ALPHA LISTS

AND W-2 PRINTOUTS.

PREPARE SSS, MEDICARE AND PAG-IBIG REMITTANCES, LOANS AND ISSUANCE OF

CERTIFICATIONS.

COMPUTE FOR 13TH MONTH, OTHER BONUSES, SEPARATION PAY, BACKWAGES, SSS

SICKNESS / MATERNITY AND PREPARE CHECKS.

PREPARE, PRINT AND DISTRIBUTE PAYSLIPS - COMPANY WIDE.

HANDLE ALL BANK TRANSACTIONS RELATED TO PAYROLL.

PERFORM OTHER TASKS THAT MAY BE ASSIGNED FROM TIME TO TIME.

March 1995 to July 1997

SR. ACCOUNTING ASSISTANT

VIKING CARS, INCORPORATED (PHILS.) - (VOLVO CARS)

2272 Pasong Tamo Ext.,Makati City

PREPARE SEMI-MONTHLY AND EXPAT PAYROLL.

PREPARE BIR REPORTS AND REQUIREMENTS SUCH AS W/TAX, REMITTANCE, ALPHA LISTS

AND W-2 PRINTOUTS.

PREPARE SSS, MEDICARE AND PAG-IBIG REMITTANCES, LOANS AND ISSUANCE OF

CERTIFICATIONS.

COMPUTE FOR 13TH MONTH, OTHER BONUSES, SEPARATION PAY, BACKWAGES, SSS

SICKNESS / MATERNITY AND PREPARE CHECKS.

HANDLE CHECK PREPARATION FOR SUPPLIER AND OTHER PAYMENTS.

MAINTAIN THE BOOK OF ACCOUNTS SUCH AS CASH DISBURSEMENT, CASH RECEIPTS,

SALES, PURCHASE AND JOURNAL VOUCHERS FOR NON-CASH TRANSACTIONS.

RECONCILIATION OF ALL RECONCILING ITEMS IN THE FINANCIAL STATEMENTS, SUCH

AS CUSTOMERS DEPOSIT, FIXED ASSET, ACCOUNTS RECEIVABLE, ADVANCES ETC.

MONITORS INVENTORY MANAGEMENT. POSTING OF ACCOUNTS TO THE TRIAL BALANCE FOR

FINANCIAL STATEMENTS.

PERFORM OTHER TASKS THAT MAY BE ASSIGNED FROM TIME TO TIME.

November 1991 to March 1995

SR. BOOKKEEPER

COSMOS BOTTLING CORPORATION

Km.33 National Highway, San Pedro Laguna

PREPARE PAYROLL FOR DAILY AND MONTHLY PAYROLL (MORE THAN 800 EMPLOYEES).

CHECK THE ACCURACY OF ATTENDANCE FOR PAYROLL PROCESSING.

PREPARE W/TAX SSS, MEDICARE AND PAG-IBIG REMITTANCES, LOANS AND ISSUANCE OF

CERTIFICATIONS.

COMPUTE FOR 13TH MONTH, OTHER BONUSES, SEPARATION PAY, BACKWAGES, SSS

SICKNESS / MATERNITY AND PREPARE CHECKS.

HANDLE ALL BANK TRANSACTIONS RELATED TO PAYROLL.

RECONCILIATION OF ALL INTER-INTRA TRANSFERS OF FINISHED GOODS, BOTTLES,

SHELLS AND BALANCE SHEET ACCOUNTS. PREPARE MONTHLY JOURNAL VOUCHERS.

ASSIST IN PLANT FIXED ASSET MANAGEMENT AND RECONCILE / CHECK DAILY STOCK

INVENTORY REPORT (DSIR).

PERFORM OTHER TASKS THAT MAY BE ASSIGNED FROM TIME TO TIME.

Special Skills

TYPING. PROCESS EXCELLENCE (PEX-6 SIGMA)

COMPUTER PROFICIENT: MICROSOFT 2000 (WORD,EXCEL & POWERPOINT), PARADOX

PAYROLL, INFINIUM HR/IS PAYROLL, CYBORG PAYROLL, PEOPLE @WORK HRIS,

SOFTWARE (WINDOWS), ORACLE FINANCIAL STATEMENT SOFTWARE AND LOCAL AREA

NETWORKING(LAN). KNOWLEDGE IN US BASED AUTOMATED TIMEKEEPING SYSTEM (ATS)

AND LAWSON SYSTEM. KNOWLEDGE IN SAP PAYROLL AND FINANCIALS.

Education

C.P.A. REVIEWEE

Certified Public Accounting Review School (CPAR)

Sampaloc, Manila, Philippines

From October 1991 to May 1992

COLLEGE:

Bachelor of Science in Commerce

Major in Accounting

Far Eastern University, Morayta, Manila, Philippines.

GRADUATED: October 1991

HIGH SCHOOL:

Lake Shore Educational Institution

Bi an Laguna

ELEMENTARY:

Malaban Elementary School

Bi an Laguna

GOVERNMENT EXAMINATIONS:

National College Entrance Examination

November, 1984 with a rating of 96.00 %

SEMINARS AND TRAININGS ATTENDED:

Service Excellence Quality Training programme

from November 21 to 29, 1995 at the bayview Park Hotel Manila

sponsored by volvo

Social Security System's (SSS) benefits.

From september 12 to 14, 1997 at quezon city, philippines

sponsored by sss

pag-ibig or home development mutual fund (hdmf) benefits

from october 29 to 31, 1997 at makati city, philippines.

sponsored by hdmf.

revised comprehensive tax reformed program (ctrp) eff.january 1998

on february 15, 1998 at joaquin cunanan auditing firm, makati city,

sponsored by volvo.

21st BUSINESS AFFAIRS CONVENTION

on november 27 to 30, 1999 at baguio city.

sponsored by fil-pacific apparel corp.

PEOPLE MANAGEMENT TRAINING COURSE

on June 01 to 04, 2005 at singapore.

hewitt.

BEYOND THE RULES AND REGULATIONS (DOLE, SSS AND BIR)

on October 29, 2009at new world hotel, makati city.

apac customer services, inc.

KNOW THE RULES: CORPORATE COMPLIANCE (DOLE, SSS, BIR LGU)

on August 18, 2010 at Dusit thani manila, makati city.

apac customer services, inc.

CERTIFIED PROCESS EXCELLENCE

on November 2011 at One-E come building MOA.

Maersk Crew Management Inc.

Personal Data

DATE OF BIRTH : JULY 30, 1968

Place of Birth : Cebu City

Nationality : Filipino

Religion : Catholic

Civil Status : Married

Reference : To be furnished upon request

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