Dennis A. Keys

***** ****** *** ***** *****, Fl *3618

813-***-**** or 813-***-****

acoyvj@r.postjobfree.com

Certified Black Belt in Six Sigma ( QS 9000 Lead Assessor (

FDA and Aerospace Industry Experience

Responsible for Supplier Quality ( Management Experience

Experience

2013. - 2015 Honeywell Contract Employment

. SQE assigned to Aero Space. Worked with suppliers on quality

related issues with several

. Programs.

. Initiate QN's and SCAR's to drive quality improvements.

. Initiated SCAR's and managed them to completion with

acceptable corrective actions.

. Performed on site quality audits at the supplier's facilities.

. Responsible for managing Source Inspections and FAIR's.

. Charter member of the QBR team.

. Developed quality matrixes for selected suppliers and meet

with them on a quarterly basis to improve

quality on their product(s).

2012- 2012 RCA Associates

. Contract position for a medical device company.

Three month contract to work with Fresenius to insure FDA

compliance within their service and

repair office.

2011 - 2012 Theochem Labs

Tampa, Florida

. Responsible for the quality of two manufacturing facilities; Tampa

and Atlanta.

. Developed monthly reporting metrics based on the plants

performance.

. Responsible for supplier quality, tracking quality and performing

quality audits.

. Initiated a CAPA program and quality training for all employees.

. Oversaw the manufacture of a new product and customer line.

. Responsible for validating packaging changes.

2008 - 2011 Smith & Nephew Medical

Largo, Florida

. Developed, tracked and reported on complaints for Renasys a new

product line of NPWT Pumps, canisters, and kits.

. Twice made customer visits to Sparton (supplier) concerning the new

Renasys line and one trip to the service facility to review the

repair of Pumps.

. Tracked and reported on the performance from NYPRO, a new supplier

of hand pieces.

. Monthly reporting of closed out complaints for V1STA and EZ Care

lines.

. Tracked and reported on a global basis the Service and Repair

program and the Tech. Support Program.

. Performed two engineering studies, delamination of drapes and the

EZ GO Canisters breaking during shipment.

. Handle complaints on NPWT Pumps and used Pilgrim software.

. Possess working knowledge of the software programs Pilgrim and SAP.

I extract data from DHR's and generate reports on all devices in

the form of Run Charts, I-MR, and Pareto Charts.

. Developed a program that would enable customers to search on Smith

& Nephew's website to monitor the repair of their medical devices.

. My data analysis generated studies and improvements of future

generations on wound treatment devices, contaminated units,

training at the Customer Care facility and the repair facility.

. I am the lead engineer on the Service & Repair Program. From its

inception I track and report on the Service & repair Program by

origin, device, and defects. Other duties are to review and close

out the DHR's for S&R.

2007 - 2008 Soule Packaging Company

Wesley Chapel, Florida

Quality Manager & Six Sigma BB

. Responsibility for managing production quality in the packaging and

medical areas.

. Performed training on product quality to all employees.

. Responsible for supplier quality.

. Implemented ISO 9001-2000 certification

. Reduced customer complaints from 199 per year to 36

. Awarded Supplier Quality of the Year from Raytheon

. Superior Quality rating from L3Com

2005 - 2006 Tampa Armature Works (TAW)

Tampa, Florida

Quality Manager & Six Sigma BB

. Responsible for managing quality department

. Initiated projects which resulted in cost savings of $100k per year

while

improving quality.

. Performed training to all employees on quality standards.

. Worked with vendors to reduce their defects and improve the

insulation of copper wire.

1983 - 2005 Johnson Controls Battery Division

Tampa, Florida

Six Sigma Black Belt

. Responsible for supplier quality, respond to matters dealing with

suppliers and product issues.

. Set the division bench mark in responding to supplier related

issues.

. Handled all supplier concerns are dealt with in a formal documented

manner.

. QS 9000 lead assessor.

. Member of the original certification team and promoted to Quality

Department.

. Responsible for managing the quality lab.

. Directed hourly and salary employees to perform floor audits, QS

9000 internal audits, electrical and teardown labs, warranty lab,

and the chemical lab.

. Installed and programmed electronic data collectors on production

floor to better control processes.

. Trained operators in use and understanding SPC, control charts,

histograms, and Pareto charts.

. Lead quality engineer for the implementation of a new product line.

. Set up quality test stations in the plant and quality lab for this

product line.

. Responsible for pre test builds.

. Six Sigma Projects have reduced scrap and variation in our

processes saving over $570k annually.

USAF Eglin Air Force Base Ft. Walton

Beach, Florida

. Received an honorable discharge and held rank of E-4.

. Promoted to E-4 ahead of my peers.

. Supervised a crew of four to inspect and maintain F-15 type

aircraft.

. Received Secret Security Clearance.

Education

. Juran Team - Trained in the Juran philosophy

. Six Sigma Certification

. Bachelors Degree in Business Management

. ASI - American Supplier Institute - Seminar in SPC

. AS Degree in Computer Engineering Technology

Computer Skills

. Microsoft Office

. Minitab

. Visio

. Pilgrim

. SAP

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