Maggie T. Jimoh

PH: 780-***-**** Email acoyn6@r.postjobfree.com

Career objective: - I am seeking a competitive and challenging environment, where I can grow

professionally and personally and to establish a career for myself.

Personal Characteristics: Core Competencies:

Proven integrity and ethics Approaches challenging tasks with a

Ability to think critically, creatively and "can-do" attitude

ability to make difficult decisions in a

strategically

Responsible, reliable, flexible and timely manner

Pays close attention to detail, accuracy

trustworthy.

Strong team player, Open minded, and and completeness

Organizes and delivers information

Self-motivated

Confident, Energetic, Dependable and appropriately written, verbal,

presentation skills

Hardworking individual

Responds constructively to emotional

Enthusiastic approach to all tasks, big

situations, high pressure and conflict.

and small

Work Experience

Radisson Hotel and Convention Centre Edmonton

Events and Catering Coordinator Edmonton AB June 2014 – Present

Organize convention bookings from date of booking to departure, including meeting

requirements, guest room requirements, guest room pickup, food & beverage and audio visual

Works closely with the F&B/Sales Managers to ensure all contractual terms agreed upon are

carried out and maximizes function space for the highest profitability of the hotel.

Create and distribute clear, accurate and concise Banquet Event Orders that convey client needs

with extreme attention to detail, resulting in total client satisfaction.

Meet with catering and event clients prior to event start to reconfirm final attendance, meal

schedule and other last minute changes, if any, communicating changes to other departments.

Utilize effective Customer Relationship Management techniques i.e. Delphi and other initiatives

to build and maintain relationships with Radisson Hotel and Convention Centre Edmonton active

and potential clientele.

Edmonton Hotel and Convention Centre

Sales & Marketing Assistant Edmonton AB June 2013 – June 2014

Keeping the marketing database up-to-date by inputting new data, updating old records and

performing cross checks

Response to RFP leads, Meeting Brokers leads, group hotel accommodation blocking

Developing and maintaining relationships with vendors and community partners

Updating the company’s Facebook, Twitter and LinkedIn accounts

Prepare collateral for distribution using templates, various graphics programs, online and email

tools to promote Edmonton Hotel and convention Centre

Work with GM in the development of a marketing plan (objectives, critical success factors,

SWOT analysis, and competitive analysis).

The Westin Harbour Castle - Starwood Hotels and Resorts

Guest Service Agent Toronto ON August 2011 – February 2013

Accommodate guests by making them feel welcome, informed, and cared for during the entire

length of their stay

Registers guests into the hotel in a prompt and courteous manner. Prepares for group check in

and out and VIP arrivals; becomes informed of events and functions in the hotel during the shift.

Co-ordination and communication with different departments - Reservations, Maintenance,

Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate

information

Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of

major problems, complaints, disturbances.

Leonardo Inc

Marketing consultant- Hotel Online Merchandising Toronto ON January 2011 – October 2011

Booked and conducted web-meetings with hotel’s director of sales and marketing teams to map

out online marketing strategies.

Conduct various prospecting, cold calling, setting appointments with prospects, presenting

programs, and delivering a sales quota, and lead referrals, etc.

Utilize the pro sell professional selling system and the use of Salesforce.

Collaborated with team to research the eTourism industry and online visual content for hotels

along with SEO and social networking techniques.

Increase product adoption by helping customers leverage the VBrochure system to effectively

merchandise their hotels online

Technical skills

• Word and Excel, QuickBooks, Outlook, PowerPoint, Excel, Access

• Skilled in Simply Accounting, QuickBooks, PeopleSoft Oracle and Database Management

•Admin Skills: Scan/indexing, copying, faxing, filling, requisitioning and share-outlook calendaring

• Salesforce, Galaxy, Light Speed, I hotelier Reservation,

• Opera Management, Caterease and Meeting matrix, meeting broker & Delphi

• Guest folio, Caterease, Cvent, and RFP leads,

• Social Media Platforms- Twitter, – Blogger, Facebook, Pinterest,

• Instagram, Foursquare, YouTube, Trip advisor, Flickr

Education

University of Alberta faculty of extension Occupational health & safety expected

University of Alberta Faculty of extension Human Resource Management 2012 -2014

Nipissing University Bachelor of Business Administration 2006 -2010

3yrs plan

Working towards becoming a CHRP

Reference available upon request

Contact this candidate