Objective

Obtain a position where utilizing my skills will exceed customer and

employee expectations.

Education

University of Phoenix

Bachelors of Science in Business Management

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Skills Summary

Professional Skills: Business Office Operations, Computer Savvy, Customer

Service, Project Management, Report Preparation, Recovery/Resolution,

Reimbursement, Implementation, Problem-Solving, Written and Verbal

Communication, Accounting/Math, Leadership, Team-work, Time Management

Advanced Software Skills: Microsoft Suite, RB8 Accounting Software, MR8

Accounting Software, Misys Tiger, Medical, Lotus Notes, Cisco

Professional Experience

11/2012-Present DepoTexas Court Reporting Houston, TX

Accounts Receivable Specialist

o Maintain an accurate aging report.

o Take part in the monthly closeout process by preparing or reviewing

accrual reports

o Resolve invoicing and collection issues.

o Interact with clients toward resolving their outstanding invoices via

email and telephone.

o Submit open invoices and statements to clients.

o Identify status of delinquent accounts and insufficient payments.

o Submit insurance claims and follow-up with adjuster.

o Analyze and identify trends that contribute toward the enhancement of

an organized and productive wokflow.

o Cross train new employees my implementations within accounts

receivable.

o Build and maintain lasting relationships with clients.

o Post payments and reimburse duplicate payments.

09/2010-10/2011 Corpra Care Inc. Houston, TX

Medical Collector

o Coordinated communications with adjusters to ensure accurate billing

practices.

o Monitored assigned accounts to ensure maximization of collection

dollars.

o Provided appropriate follow-up and documented actions taken.

o Negotiated payment agreements for outstanding balances.

o Processed claims on a production level and reviewed claims for

accuracy.

o Maintained accurate data in financial system.

01/2002-05/2008 American Childcare Clarkston, GA

Receptionist

o Delivered professional service by greeting and assisting parents and

visitors in a friendly manner.

o Responsible for opening and/or closing the daycare facility.

o Handled and distributed all incoming and outgoing mail.

o Collaborated with staff members on special projects and events.

o Asisted with incoming calls.

o Maintained inventory of office supplies.

o Planned educational lesson plans.

Professional References

Available upon request.

Contact this candidate