Chrystel MACIAS

Phone: 075********- acoyg7@r.postjobfree.com - Skype : chrystel.macias1

*** ***** ******

Blue quate news

Professional experience within international

E10DR London

companies

United Kingdom

EDUCATION

Master degree in Business, International trade and Marketing. University of Angers, France

International Trade: Negotiation, Marketing, Corporate Strategy, Communication. (2012-

2014)

Bachelor in International Trade Activities. University of Tours, France. (2011-2012)

High National certificate (a 2- year post level certification) in International trade. University of

Tours, France. (2009-2011)

Graduation with honours 2.2 (studied: Languages, Human Resources, Geography/History,

Economics). (2009)

WORK EXPERIENCE

Boticca - November 2014 to present London, United Kingdom

Customer Service and Community executive

Customer Service : Australian, English, French and American customers

Resolve issues on a daily basis for both customers and designers

Improvements and information upwards to the Web Development

Liaising with Sourcing and Marketing teams to improve the customer -side and designer-side

experience

And more: Duty, payments, return issues

Royal Canin - April 2014-October 2014

Aimargues, France

Importer Business Units, Royal Canin, Mars group

Customer relations

Administrative tasks: customs and transport.

Organization of the production : relation with the warehouse and the production (production

of petfood)

International communication

Langtry Manor Hotel 5* - June – August 2013

Assistant Marketing and waitress (summer job) Bournemouth, United Kingdom .

Promotion of the hotel

Add, Social networks

Serving breakfast, afternoon tea and dinner

Eventisimo - January-May 2013

Sevilla, Spain

Assistant Account Manager – Tourism and event sector

Organisation of International Events

Meeting, Seminars, Team building, booking

Relation with providers (hotel, restaurant) and customers

International relations : Spanish, English and French communication

European Automation - April – July 2012

Stafford, United Kingdom

Sales Executive

Relation with provider, clients

Negotiation

Administration.

Achievement: High responsibilities given and goals accomplished

Terre exotique - January to February 2011

Rochecorbon, France

Internship during my studies

International trade

Relation with customers

Discovery of the export department.

Besoft &Servics Ltd - June-July 2010

London, United Kingdom

Sales assistant

Prospection

Cold calls

Emailing

IT SKILLS

Good skills with MS Office Word, Excel, Outlook, PowerPoint and social network.

Web: Used frequently, good mastery of communication tools: Voice mail, research.

LANGUAGES HOBBIES

French: Native speaker Gymnastic, running

English: Fluent Cultural travel

Spanish: Very good understanding Social network

written and spoken

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