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Customer Service Manager

Location:
Conway, AR
Posted:
March 30, 2015

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Resume:

Guy McDonald

*** **** ***** 501-***-****

Conway, AR 72034 acoyev@r.postjobfree.com

To utilize my experience, strengths, and skills for a company in ways that

Objective

will demonstrate my commitment and loyalty with successful results.

Experience

Access Credit Management Meet company goals in collections.

11225 Huron Lane Ste 222 Post payments cash and credit cards.

Little Rock, AR 72221 Take insurance information and forward to client.

Collector Customer service.

February 2012-Present

Meet company goals in collections.

Collection Service Inc.

1501 N. University Ste 950 Post payments cash and credit cards.

Little Rock, AR 72205 Take insurance information and forward to client.

Collector Customer service

October 2011-February 2012

Dollar Tree, Inc. Oversee daily operation of fast paced retail store.

500 Volvo Parkway Merchandising

Chesapeake, VA 23320 Asst. Budgeting and expense control.

Manager/Freight Mgr Manage a team to ensure rapid customer turnaround.

June 2004-June 2007

Richardson Plumbing

7601 Ct. Massie Road Payroll

Maumelle, AR Monthly reports,taxes, monthly,quarterly, yearly.

Acconting Manager

Accounts Receivable/ Accounts Payable.

October 2004-July 2005

Create and maintain contracts.

HARCO Constructors, Inc.

8060 Counts Massie Road Payroll.

North Little Rock, AR Accounts Receivable, Accounts Payable

Accounting Manager

Create contracts,change orders,

May 2002-June 2004)

Property Manager, Collections, Prepare Month end reports

First Plus Financial, Inc. Contact new and established contractors by phone and travel.

Marketing Executive Produce and maintain 500K plus in funded business per month.

Collect on past due loans covering a five state area.

October 1990-October 1996

Assist homeowners in bringing accounts current by setting up a

repayment plan.

Qualifications Proficient in Peachtree

Goal driven.

Proficient in Microsoft Office Suite, MATLAB, Maple.

20+ years of experience in customer relations.

Great math skills.

Very organized..

Great driving record.

Education University of Arkansas at Little Rock

Mortgage Bankers Association of America.

Bill Anderson Collection Workshop.

References provided upon request



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