GINA SFAKIANAKIS

*** ******** ****** **** ******* ON M6A 3E8

Cell: 647-***-**** acoy9h@r.postjobfree.com

ADMINISTRATIVE ASSISTANT / SECRETARY/ EDUCATOR

Over 10 years professional experience rendering superb customer service and administrative support.

Exceptional ESL teaching methods helping students achieve high grades. Excellent organizational,

communication and interpersonal skills with all levels of management. Exceptional supervisory skills with

ability to identify problems and offer solutions. Quick learner with a keen willingness to acquire new skills;

works very well under pressure. MS Word 2007, Internet, fax; 85 wpm.

RELEVANT SKILLS

• Provided administrative and secretarial support to director, manager and consultants in a fast-

paced environment

• Developed and maintained a bring-forward system for monitoring employee performance

appraisal process

• Ordered monthly supplies on a need-to-basis for all areas of operation and for several

office equipment such as the photocopier

• Provided financial personnel with incoming invoices and maintained suppliers’ files

• Ensured effective administration of support staff activities in supervisor’s absence

• Performed reception duties when required and maintained an efficient filing system

• Received, processed, sorted and distributed incoming and outgoing mail, faxes,

messages and courier packages, able to lift up to 50 lbs

• Handled inquiries on sensitive issues with professionalism and confidentiality

• Liaised with press and creative communications agencies, utilizing tact and judgement regarding

the release of information -- very trustworthy

• Arranged agenda and travel requirements

• Transcribed meeting minutes and prepared for distribution

• Assisted students with business and legal documentation

WORK HISTORY

RECEPTIONIST/SECRETARY 1991-2014

Cretan Life & Hellenic Homes Construction/Real Estate, Greece

ESL INSTRUCTOR AND ADMINISTRATOR 1991-2014

Various language schools and Self Employed in Greece

ADMINISTRATIVE ASSISTANT

Ministry of Industry, Trade & Technology, Queen’s Park, Toronto

EDUCATION

PROFICIENCY IN ENGLISH CERTIFICATE University of Cambridge, England

CERTIFIED ESL INSTRUCTOR Board of Education, Greece

EXECUTIVE SECRETARY DIPLOMA Humber College, Toronto

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