Profile

Thriving PMO specialist with demonstrated expertise in managing complex

projects involves Planning, Controlling and measuring Projects KPIs, MS

Project technical support and developing industry tailored Project

Management solution in alignment with business objectives in a Programme

environment. Proven success of improving efficiency, productivity, and

profitability through automation and process improvement. Tenacious problem

solver and decision taker continuously looking for effective solutions to

complex problems. I'm focused on integrating industry best practices and

proven methodology in Project Management (PMI ) into a unified approach to

increase the effectiveness of project delivery and create sustained and

meaningful change in organizations. I find it exciting to work with cross-

functional and multicultural project teams at the international level to

successfully deliver highly visible and complex projects with competing

priorities simultaneously - within budget, timeline and scope.

Core Competencies

. Project Management, Risk Management

. MS Project 2010/2013, Project Server, SharePoint.

. MS Excel, Access, Visio, Word, PowerPoint

. IBM Lotus Notes, JIRA, Autotask, Quickbook.

Professional Experience

Luxury Retreats International, Montreal, QC

Mar 2014 - Dec 2014

Project Coordinator

. Designed and developed complete Project Management process including

time tracking and reporting.

. Coaching PM's and Project team to ensure all projects follow PMO

processes from Project Initiation to Project Close, support in

defining scope, KPI's, milestones, dependencies, critical paths and

deliverables.

. Designed and maintained Programme Level multiple projects portfolio

for Business Owners and CEO using extensive SharePoint customizations

and MS Project/TFS integration, also document management, including

document revision and versioning, and archiving of project and PMO

materials in SharePoint.

. Requirements gathering and analysis, resource and budget allocation,

Scheduling and Project planning.

. Implemented project communication plans and documentation process to

ensure controlled delivery.

. Analyze project change requests for their impact on the project and

across the project portfolio, raising concerns to the Manager PMO.

. Controlling project budget, schedule & quality by foreseeing and

analysing risk & issues with suggestions.

. Working closely with PMs, QA and Business Stakeholders on controlling

and monitoring project progress by managing Risk & Issue

prioritization, bugs tracking and reporting to minimize the cost and

variances.

Accenture Pvt. Ltd, Bangalore, India

Oct 2012 - Dec 2013

Project Management Office (PMO) & Client Delivery Analyst

. Responsible for Project Management Office (PMO) activities including

project plan creation and maintenance using Microsoft Project

Professional (MSP), perform quality checks on project plans (QA),

uploading the plans to the server for time tracking and compliance

reporting, Earned Value (EV) Metrics reporting using standard Accenture

Delivery Tools (ADT), providing targeted Management Information, and

Reconciliation reporting.

. Troubleshoot the problems encountered by clients and team members,

liaising and communicating with PCSC - Clients - ADT, periodical follow

ups and updating the stakeholders until the problem is worked through to

a solution. Anticipated and took mitigating steps to avoid, and quickly

resolves issues

. Supported 40+ PCSC Clients including Loblaws, Standard Life, Diageo,

AirFrance KLM, British Telecom (BT), British Petroleum (BP), Carlsberg,

HM Revenue and Custom (HMRC UK), about 25 incidents a week in MS

Project Server (MSPS) 2007 and 2010 meeting 95% SLAs. Won the Project

Champion and High Performer awards twice in a year of tenure.

British Petroleum (BP) Financial PMO Support

Oct 2013 - Dec 2013

. Supported a demanding client base at British Petroleum (BP) across 100+

MSPS Projects and 1000+ Resources involving end-to-end BP financial

Invoicing process and deliverables amounting to $100 million a year.

. Delivered a-day long corporate workshop on MSPS 2010 as part of

Accenture global LKM Team.

British Telecom (BT) Mobilization

July 2013 - Sep

2013

. Successfully mobilized one of Accenture's Diamond clients British

Telecom - from collecting and understanding the business requirements in

the first kick-off call to providing an MS Project Server based

solution.

Air France KLM PMO Mobilization

May 2013 - August 2013

. Successfully mobilized PMO support from collecting and understanding the

business requirements from the first kick-off call to design an MS

Project Server based solution for Milestone tracking and reporting.

Carlsberg PMO Support

Feb 2013 -

Apr 2013

. Designed custom security groups for Project Managers to provide secured

access to Project Server.

. Responsible for creating and maintaining all process documentations on

MS Project Server Security Groups, Delegations, customization and

troubleshooting of MS Project 2010 Installation and plan maintenance.

HM Revenue and Custom, (HMRC UK) VBA Automation

Dec 2012 - Feb 2013

. Developed an MS Project - Excel based automation tool for a diamond

Client HMRC-UK using VBA Macro, is been used by 50+ Project Managers.

Windsor Bathroom & Royce Morgan, Bradford,UK

Feb 2011 - Mar 2012

IT Support Analyst

. Was responsible for on-going IT support projects including tracking

and resource management.

. Configure and support the CRM on a daily basis, raise issues with the

3rd party vendor.

. Provide end users with known fixes or workaround to issues and

training accordingly.

Nestle, UK

Jul 2010 - Dec 2010

Quality Analyst (Intern)

. Worked within the process team to learn how quality is managed in a

manufacturing organization.

. Measure and report to line manager on production progress and

improving the quality on a daily basis.

Alphareach Learning Ltd, Batley,UK.

Mar 2010 - Jun 2010

IT Web Analyst (Intern)

. Designed and developed fully featured database including multi-user

login interface in MS Access.

. Developed multi-user forms, reports, Invoice and, accessing and

managing database in network level.

. Designed online learning website using CMS-Joomla and integrated

Moodle (VLE) as enhancement.

Education & Certifications

. PRINCE2 Foundation Certificate (Dec 2013), Candidate Number:

P2R/IN086982

. ITIL V3 Foundation Certificate in IT Service Management (Nov 2013)

. Microsoft Certified Technology Specialist (MCTS) in Managing Projects

using MS Project 2010 (Oct 2013)

University of Bradford, UK

Sep

2008 - Dec 2009

MSc in Information Technology & Management

Modules undertaken in:

. Project Management

. Risk Management

. Six Sigma for Business Excellence

. Total Quality Management (TQM)

Final Project: "Critical Evaluation of Relational Database Management

Systems (RDBMS)".

. Presented a comprehensive study of using different database management

systems in organisations.

. Utilised a structured method to review and analysed critically the

features of various RDBMS tools.

. Recommended best possible approaches to develop a database management

system for any SME company.

CMR Institute of Technology, Bangalore, India

BE in Information Science and Engineering

Sep 2003 -

Jul 2007

Modules undertaken in:

. Programming in C, C++, Java

. Algorithm Design & Analysis

. Software Engineering & Testing

References are available upon request

Soumendra Dey

Toronto, Ontario M1J 2A7 416-***-**** acoy8h@r.postjobfree.com

LinkedIn Profile: ca.linkedin.com/in/sdey1

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