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Customer Service Manager

Location:
Wheat Ridge, CO
Salary:
$20/hour
Posted:
March 31, 2015

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Resume:

Terri Reynolds

**** **** ******

Golden, CO *****-2946

303-***-****

Email: acoy3e@r.postjobfree.com

Self-motivated and dedicated professional with extensive administrative

experience.

Strong Organizational Skills HR Programs (Workday/Accurate)

Goal Oriented Oracle Software

Creative Enthusiasm Concur Accounting Software

Certified Notary Public Ability to Multi-task

Proficiency in Microsoft Visio Excellent Microsoft Office Suite Skills

ADMINISTRATIVE EXPERIENCE:

SimplexGrinnell 10/97-7/14

Denver, CO

6/07- 7/14 Executive Assistant - Western Operations

. Coordinate events and conferences for sales group,

and Regional Managers.

. Owner and chairperson for the Western Operations

Admin support group.

. Assigned to the WSCA Project to compile data for

quarterly distribution of funds to the various state

departments - keeping accurate records and submit

request for payment.

. Schedule travel arrangements as requested for

Managers.

. Compile and submit all expenses reports for Regional

Manager.

. HR Administrator, keeping track of all open job

requisitions for the Western Operations, Interview

candidates for admin positions, submitting background

checks, extending offers. Complete new hire

orientation at the start of employment.

11/05-6/07 Project Coordinator/Scheduler

. Heavy contact with customers and contractors.

. Reviewed and maintaining accurate reports for the new

project process.

. Compiled all sprinkler contracts and submitted to

proper departments obtained all necessary forms and

certificates to finalize contract approvals.

1/05-11/05 Inspection Supervisor

. Supervised a team of 15 Inspectors.

. Wrote performance reviews.

. Processed the monthly commission reports to Finance.

. Maintained training matrix including setting up

training as needed.

. Oversaw the inspection teams to ensure they had the

necessary equipment required.

. Worked with sales representative to obtain total

customer satisfaction by discussing customer needs

and concerns. Met with customers to keep open

communication for customer satisfaction.

Previous administrative experience at Intel Corporation in Santa Clara, CA

Excellent References Available upon Request



Contact this candidate