Stachia Coates

**** *. ******* ***

Marion, Indiana 46953

765-***-****

EDUCATION: August 2006- May 2008

Tucker Area Technical Vocational Center, Marion, Indiana

46952

Major: Information Processing 1 year

Tucker ICE Program 1 year

August 2008- December 2011

IVY Tech Community College Marion, IN 46952

Major: Office Administrations Associates Degree.

EXPERIENCE: April 2014- Present

Aspen Dental (Patient Service Representative)

Duties include: Greeting patients, checking patients in and

out, collecting payments, answering multiple phone lines,

entering insurances, filing charts, chart audits, end of

day reports, supply ordering, and confirmation calls.

August 2012- March 2014

Moorehead Communications (Dish Support) (Customer Service)

Duties included: Answering phones, transferring customer to

billing, technical support etc. Selling equipment upgrades,

calling customers for non-paid accounts, calling businesses

with open invoices, scheduling service calls/installations,

data entry, end of the month inventory, paying TCC stores

for their sales and helping stores process sales.

May 2009-August. 2012

Meijer (Service Coordinator)

Duties included: Running lanes, returns, giving cashiers

breaks, monitoring the flow of the front, as well as the

cashiers, running audits on lanes, doing "drops" on lanes

(to lessen the amount of cash in the registers) and

approving discounts and coupons.

August 2006- June 2008

Grant County Recorder's Office (Deputy Recorder)

Duties included: filing, recording Mortgages, and DD214,

answering phones, organizing books, scanning old documents/

microfilm to update them into the computers, data entry and

helping searchers find documents.

COMPUTER KNOWLEDGE AND SKILLS:

Microsoft Office proficient (Certified in Access and Word)

Keyboarding 70 wpm

Training: interned my last semester of College for the

Office Administrator: took classes in document processing

and records management. Interned and worked in multiple

office settings.

REFERENCES:

Peggy Dickerson Chief Deputy Treasurer

861 Lake Side Drive, Marion, IN, 46953 765-***-****

Reggie Nevels Grant County Sheriff

3620 S Carey Street, Marion, IN, 46953 765-***-****

Kristy Barney TCC Call Center Supervisor

2001 W. Therlow Drive, Marion, IN, 46952 765-***-****

Dixie Fischer Conner Former Grant County Recorder

983 W. 800 S. Fairmount, IN, 46928 765-***-****

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