*** ******* *****

Boynton Beach, FL *****

Phone 561-***-**** or 561-***-****

E-mail: acoxwc@r.postjobfree.com

Junior Edme

To work in a productive, challenging, and inclusive environment that provides new

Objective

opportunities for career growth, education, reward, and creative contribution to the

company’s success.

-Skills Great personal and interpersonal skills

Strong communication and teamwork skills

Bi-lingual (English and Creole)

Able to articulate and express one’s self openly and professionally

Knowledgeable of Microsoft OS XP and Vista as well as Microsoft Office Suite 2007

Professional

2013-2014 Transcend Media Lake Worth, FL

experience

Customer Service Representative

Answered inbound phone calls

Enter new accounts for new clients

Helped answer clients questions

Make adjustments to client accounts

Contacted education leads

Matched inquiring students with appropriate schools

2009-2011 CCMS Delray Beach, FL

Certified Credit Counselor

Acted as floor manager in absence of designated floor manager

Answered incoming phone calls from clients and creditors

Made outbound phone calls regarding client’s accounts to clients and creditors

Made appropriate changes to/followed up with client’s accounts

Kept clients informed of changes with their creditors/balances

2007-2008 Express Consolidation Delray Beach, FL

517 Newlake Drive

Boynton Beach, FL 33426

Phone 561-***-**** or 561-***-****

E-mail: acoxwc@r.postjobfree.com

Credit Counselor

Answered inbound phone calls (average of 90/day)

Made outbound phone calls

Enter new accounts for new clients

Kept clients informed of changes made to their accounts

Helped answer clients questions

Make adjustments to client accounts

Advise client of and complete CINFO’s (Client Information) and NINFO’s (Need

Information)

2007-2007

CCMS Delray Beach, FL

Credit Counselor

Answered incoming phone calls from clients

Made outbound phone calls regarding client’s accounts

Made appropriate changes to client’s accounts

Professional 2005-2007

experience (cont’d) Express Consolidation Delray Beach, FL

Credit Counselor

Answered inbound phone calls (average of 90/day)

Made outbound phone calls

Enter new accounts for new clients

Kept clients informed of changes made to their accounts

Helped answer clients questions

Make adjustments to client accounts

Advise client of and complete CINFO’s (Client Information) and NINFO’s (Need

Information)

2005-2005 Xylophone LLC Boca Raton, FL

Sales Representative

Answer phones for clients

Pitch sale

Set up account with client from appointment until closing the deal

2005-2005 OR Electric & Design Boca Raton, FL

517 Newlake Drive

Boynton Beach, FL 33426

Phone 561-***-**** or 561-***-****

E-mail: acoxwc@r.postjobfree.com

Electrician Apprentice

Ran wires

Bend pipes

Set up fuse boxes

Outlet installations

Other minor electrical installations

2004-2004 Ansley Aluminum Boynton Beach, FL

Screener

Installed and fixed pool enclosures

Installed and fixed screened in porches

Military

1998-2002 US Navy-Armed Forces

Electrician Mate

Service and repair of AC vent motors

Installation of 120 and 240 converters

Installation and maintenance of runway deck lights

Education 2003-2004 ITT Technical Institute Boynton Beach, FL

Computer Electronic Engineer

1994-1998 Atlantic Community High School Delray Beach, FL

Graduate

High School Diploma

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