James Pryor

Customer Obsessed

316-***-****

acoxvi@r.postjobfree.com

A driven, open minded, creative and successful senior executive with a strong sense of dedication and commitment,

and over 14 years of progressive experience in customer service management. Tenacious in building new business,

securing customer loyalty and forging strong relationships with the community and our business partners.

COMPUTER LITERACY MAY 2009 to: PRESENT

General Manager

MICROSOFT WORD

McDonald's

95%

Provide 100% total customer service by overseeing operations of a $2.1 million store.

MICROSOFT POWERPOINT Direct sales and business development functions, including new product rollouts,

95% customer and community relationship development, contract negotiations, and

customer order fulfillment.

ADOBE PHOTOSHOP

95%

NOCEMBER 2007 to: APRIL 2009

Executive Director

CENTER FOR EQUALITY, SIOUX FALLS, SD

PROFESSIONAL DEVELOPMENT

Proven track record for growth, accountability, profitability, and leadership for the largest

- General Manager LGBT non-profit in South Dakota while demonstrating and reinforcing the leadership

- Bachelor of Hamburgerology Oak Brook, Illinois

behaviors and basic people standards necessary to gain commitment from volunteers

- Founder - Wichita Center for Human Rights

and other community agencies.

AREAS OF EXPERTISE

Customer Service, Account Management, Strategic

Marketing Positioning, Needs Assessment and Product MARCH 2005 to: NOVEMBER 2007

Education, Budget Administration, Team Leadership,

Customer Service Representative

Coaching and Mentoring.

WELLS FARGO, SIOUX FALLS, SD

Answered Incoming calls at regional call center regarding customer college loans and

maintenance on loans, served as back up call center for general Wells Fargo customer

service during peak times.

EDUCATION

Heartland High School, BELTON, MO

Johnson County Community College, KANSAS CITY, MO

Hamburger University, OAK BROOK, IL SEPTEMBER 2000 to: MARCH 2002

Executive Administrative Assistant - REO

COLDWELL BANKER PREMIER, ST.LOUIS, MO

OTHER INFORMATION Served as Administrative Assistant for three brokers of the largest real estate

organization in Saint Louis, Missouri. Directed all administrative and project

Date of birth: July 3, 1981

support efforts. Conducted in-depth business-development research and

Driving License: Yes, since 1996

compiled results for review by proposal team. Developed presentations and

Residence: Wichita, Kansas

scheduled all executive-level meetings. Prepared bi-weekly time, expense, and

Relocation availability: Yes

travel reports. Maintained invoicing and billing processes.

James Pryor

316-***-**** page 1 of 1

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