Kendall Davis-Williams

202-***-****

acoxro@r.postjobfree.com

Objective

Seeking a challenging position that will allow me to grow and enhance my skills and abilities effectively and efficiently

Highlights

Reliable, dynamic, and conscientious individual to effectively serve your clients with a demonstrated strength of more than 10 years in management

and supervisory capacities • Accomplished at multitasking and priority setting • Experience with Word Prefect 5.1, 6.1, MS Windows, Microsoft

Office Outlook/Excel/PowerPoint, Lotus Notes, Access, Adobe Acrobat, Knowledge of Paradox, ADAMS, Tracking, NEMIS, E-mail systems,

Records Management Programs/Software-Records Imaging, Image System Administrator, Electronic Document Systems (Documentum, Application

X, Workflow, Capture Connect, E-docket/FDMS, Nexprise, Vignette-US-VOICE-US-VISIT), Records Retention/Schedules and Storage, • Electronic

Records Management • SharePoint 2010 • Supervised 10+ employees • Troubleshoot training procedures with management • Updated employees

work performance, evaluated, and delegated responsibilities • Fiscal responsibility for annual department budgets and Records Management

programs • Outgoing, ambitious individual, possesses strong leadership skills, consistently striving for quality and accuracy. Current-DHS-Public

Trust Clearance •Active Secret level Clearance

Experience:

1/20/2015-Present BITS, Herndon VA

US Department of Health and Human Services, Substance Abuse and Mental Health Services Administration

(SAMHSA)-Division of Technology Management Team

Records Manager/Records Management Subject Matter Expert

Managing the paper reduction activities across the Center and Office of SAMHSA • Monitor the Image Team Document Scanners and Quality

Controllers, provide assessments of imaged documents upon release to SharePoint • Provide assistance with records transfer to the Washington

National Records Center (WNRC) and/or National Archives and Records Administration (NARA) • Provide guidance to Center/Office Records

Liaisons regarding the creation, use, maintenance and disposition of records and documents• Maintaining document accession logs • Regularly

schedule meetings with the DTM Records Management Team • Schedule appropriate meetings and File days between Center/Office staff • Work with

Center/Office Records Liaisons (RL) to draft, update and maintain the Center/Office File Plan • Identify documents to be scanned and the appropriate

disposition of those documents • Monitor and track documents received in Chain of Custody Tracking Log• Assessing and inventorying documents

and other records types •Records Management SharePoint Administer •Data calls and system intergradation. •Providing training in regards to records

management lifecycle and the content management system• Drafting and updating Records Management Standard Operating Procedures

09/2013-1/15/2015 C-3Systems, Washington DC

US Department of Education Office of Management Privacy, Information and Records Management Services (PIRMS)

Records Management Subject Matter Expert/Project Manager

Providing in-deep knowledge of the Federal Records Act and NARA regulations • Project Manager for the destruction of the Tobacco Industry

Litigation Freeze document files, while maintaining a budget of $850,430.00. • Assisting in establishing a vital records program, including

inventorying records, developing preservation options, and communication and training staff in vital records polices, processes, and procedures

•Developing and implementing records retention schedules for common formats or media, including all varieties of electronic records •Reviewing

current business processes and recommends improvements to processes to support business activities and ensure compliance with records and

information management requirements •Provide input into developing and modifying records systems to meet end-user needs while ensuring

compliance with records and information management requirements •Develop records retention and disposition schedules for records in all

formats/media •I provide expert advice and consultation to ensure that records creation, maintenance, and disposition are in accordance with relevant

guidelines and are legally sufficient •Provided expert advice, guidance, technical assistance, and training to Senior Management to develop and

implement agency-wide records processes •I conduct records inventories, analyze and categorize records for records retention schedules, submit SF-

115s to NARA for approval •Preparing professional quality fact sheets, presentation, brochures, and training materials •Integrate records

management policies and requirements into electronic recordkeeping systems • Work with individual departments identification of vital records,

recommendation of proper procedures/equipment for protection for vital records in the office environment, establishment of rotation procedures, both

for in-house and offsite storage.

11/09-9/2013 Aspen of DC, Washington DC

US Department of Treasury Department of Office of Foreign Assets and Control Sanctions Division

Project Manager/Records Management Expert

Daily managing 8 Document Examiners, providing technical and administrative management support s• Assuring that all contact deliverables meets

the quality standards indentified in the Task Order. •Planning, organizing and controlling assigned tasks and ensuring contractual obligations as it

relates to capturing, scanning, and indexing documents electronically for the different program offices within the Office of Foreign Assets and

Control Sanction Division. • As the Records Management Expert daily I am responsible for performing analysis and support of records management

policies and practices for the Office of Foreign Assets. •Assuring consistence of all OFAC Records Management policies, practices legal, compliance

and audit requirements. •Researching new programs, regulations, and methods pertaining to records management, making recommendation for

changes within the records department and throughout OFAC where applicable. • Performing departmental records inventories to include audits, final

disposition, retirement and destruction of all OFAC documents adhering to all NARA, federal and state legal requirements. Recommending

improvements of electronic records systems/repositories for OFAC DoD 5015.2 compliance •Assist in meeting legal requirements faster and more

cost effectively. •Reviewing/updating OFAC disaster recovery plan • Completion of Treasury FOIA Essentials• Submitting weekly/monthly reports

and updates to client.

1st Choice Staffing & Consulting, Silver Spring, MD

7/09-11/09

Department of Homeland Security/US-VISIT Acquisition & Program Management Branch, Arlington, VA

Document Manager

Managed and led a small team of technical writers and librarians serving as a government program with multiple branches and projects• Monitored

teams performance against organizational standards, guides, and processes through quality assurances and quality control activities• Performed and

oversaw management functions of the Document Management queue• I generated and updated DM processes, procedures, tools and training

materials• Circulating US-VISIT Document Management and Configuration Management processes• Monitoring and reporting team progress and

communicate risk/issues to government sponsors• Daily I interfaced with senior management, users, specialist, analysts, programmers and

operational personnel to obtain background information on related technologies, methods, and standards• Maintained records, archives and files of

documents based on organizational retention schedules• Reviewed technical materials and recommend revisions or changes in the scope, format,

content and methods of reproduction and binding• Arranged/coordinated typing, duplication, and distribution of materials• Assessed data grouping

(configuration item selection criteria) to determine correct level of data/document decomposition, tracking and changes controls prior to final

configuration item assignment and tagging• Repackage and inter-link documents(allowing users an electronic roadmap to relevant data• Formulated

and assign Configuration Identification tags in accordance with the US-VISIT Configuration Item Naming Convention/Tagging Standards and US-

VISIT Branding and Style Guide• I oversaw multiple concurrent update requests• Applied file naming conventions to items posted to the US-VISIT

Controlled Document cabinets• Created and generated ad hoc and scheduled reports for the US-VISIT organization• Assisted and oversaw team use

during FOIA and GAO data calls

3/08 - 06/09 AgustaWestlandBell, (div Finmeccanica) Reston, VA

Document Control Administrator

Responsible for daily tracking of all types of data created by, received by, and delivered to and from AWB for the VH-71 Presidential Helicopter

Program Office • Ensured that all documents flowed in an expeditious manner within the confines of applicable regulations and procedures to the

appropriate personnel • Extensive use of web-based content management systems to archive, perform version control, query and retrieve documents

collected and used throughout the enterprise functions and programs • Daily collected data from multiple sources within and outside of the

organization including web-base collaborative environments, reviewed data for International Traffic in Arm Regulations (ITAR) export, Arms Export

Control Acts compliance and granted rights, updating if necessary with the appropriate markings, archiving data in a rigorously controlled content

management system • Responded to ad hoc queries for data transfer records and requests making independent assessments of multiple procedures •

Participated in continuous process improvement efforts to increase enterprise work efficiency meeting the customer expectations and conform to

Quality Assurance requirements • Provided status reports and presentations to corporate and program management.

3/06 - 3/08 National Council of Architectural Registration Boards, Washington, DC

Manager, Records Evaluation Services

Manage 10 employees • Direct responsibility for h iring, coordination of job duties, training, and supervision of employees, regular communication of

job performance, evaluations, and employee development • Provide support in fulfilling the Council Records Services Department and consistent

outstanding service to students, architectural interns, registered architects and Member Boards in all matters relating to the National Council of

Architectural Registration Board requirements • Deliver administrative, customer service and quality assurance support for all Council Record

evaluation services for architects registered in the United States and Canada • Assist the Member Boards and Canadian provincial associations in

understanding the NCARB Certification Requirements, the Record evaluation process, the certified and uncertified Records transmitted to them •

Assure that all IDP Council Records are evaluated within 15 days of compilation/posting, with no substantive errors • Directly responsible for all

correspondence (written and electronic) is responded to within five days of receipt and all phone calls returned within 24 hours of receipt • Review

and monitor incoming forms daily, related to Council Records, i.e., applications, transcripts, employment verification forms, training units and if

required prepare forms for data entry and return for bad references • Perform ‘QA’ function, research and/or production processing to ensure daily

processing goals are met • This includes contacting participants and employers for additional and/or missing information and documentation of this

information in Workflow and CIS (Customer Information System) • Communicate promptly with applicants, Member Boards and Canadian

provincial association in all matters related to IDP Record transmittal requirements and Council Records procedures • Provide staff assistance for

information booths at events and/or conferences • Develop and revised records management policies and procedures for the department and the

Council

8/04 - 3/06 ASRC Management Services. Greenbelt, MD

Assigned to US Environmental Protection Agency, Washington DC

Records and Information Manager - Docket Center

Directly responsible for the successful organization, management, and leadership of docket collections projects with-in the United States

Environmental Protection Agency Docket Center • Manage 9 employees, educating staff on the proper organization of dockets and special collections

according to the docket or collection filing structure and numbering systems • Train new and current employees on the electric docket system

(EDOCKET/FDMS), evaluating and monitoring the progress and stages of each docket • Conduct daily audit of the dockets and collections to ensure

compliance and proper performance levels • Establish and supervise the establishment of all dockets within the collection and automated

environment according to the Statement of Work Requirements • Receive, process and supervise the daily receipt of all EPA employees, patrons,

public comments and supporting documents not limited to photocopying, microfiche duplication or CD burning, mail services (electronic and/or

hardcopies) • Ensure the accuracy of docket collections, indexes and inventories • Monitor employees to assure they are adhering to all Metadata

Guidelines, Confidential Business Information (CBI) and Copyrighted materials • Identify non-paper records that are in of need of special storage,

supervise staff in managing the docket centers group e-m mail boxes for mass mail campaigns • Check and publish the US Federal Register

publishing rulemaking dockets for the public viewing on a daily basis • Assist public users an EPA employees on the proper use of the

EDOCKET/FDMS system; assuring they are in compliance with all federal and state laws • Routinely maintain service level metrics, reports,

statistics and spreadsheets, tracking docket and document information ensuring service project goals and objectives are met • Maintain close contact

with Registration Writers, Lawyers, and Project Officers assisting to assure all information is available in a timely manner, making recommendation

for changes and/or improvements if applicable

11/00 - 8/04 State Department Federal Credit Union, Alexandria, VA

Manager of Records Management/Front Receptionist Desk

Supervised 10+ employees and their respective workloads • Acted within the scope of the position including coordination of job duties, training, and

supervision of employees, regular communication of job performance, evaluations, and employee development • Developed, monitored, and

maintained the records management annual budget and programs • Ensured the confidentiality, protection, and preservation of all credit union records

stored on-site and off-site conforming to all legal requirements • Controlled the daily movement of records throughout the credit union, planned and

delivered documents for government litigation and audits • Researched and monitored new records management technologies • In 2003 converted the

credit union microfiche documents into an automated imaging system (Application Extender) • Developed and revised records management policies

and procedures for the department and the credit union • Updated and maintained disaster recovery plans, records inventory, records retention, and

destruction schedules • Researched new programs, regulations, and methods pertaining to records management, making recommendation for changes

within the department and throughout the credit union where applicable • Provided internal consulting to other divisions when determining their

micrographic, imaging and records needs • Trained employees on research, use of imaging and micrographic equipment, retrieving member’s

information, and records management software programs • As Image System Administrator, controlled and managed the daily imaging production

and system, assigning and monitoring rights of 200 plus system users • Negotiated and monitor contracts with vendors

7/97 - 9/00 Federal Emergency Management Agency (FEMA), Hyattsville, MD

Records Management Specialist/Lead Processor (7/97-5/00)

Information Control Specialist (5-9/00)

Direct supervisory responsibility for 7 to 10 employees • Updated work performances, evaluated and delegated responsibilities • Made daily entries

in the Tracking, DC. User or Paradox, split and processed group unloads from Computer Operation (COPS), routed to Inspection Service (IS),

processed payment schedule letters, 408B (Mortgage and Rental Assistance), stop payments, information updates, mitigation, 403 Audits, and SBA

documents • Responsible for information document control, imaging, and record management in a National Emergency Management Information

System (NEMIS) software environment • Assisted with planning, organizing and administering the daily operations of the unit to include identifying

staffing requirement, developing staff patterns and work schedules, and address employee problems and concerns • Implemented and monitor the

proper database records tracking, document imaging and manual filing • Ensured accurate and timely placement of all records and files for each

disasters • Reviewed scanned correspondence, and made appropriate referrals • Provided recommendation for the development of program policies

and procedures, assisted in setting standards for efficient and expeditious processing and information control for the Agency’s Disaster Housing

Programs • Identified trends and deficiencies reflected in the development phases of the database and monitors to rectify imaging problem and

oversee correction action • Queried database and developed reports • Compiled, assembled and analyzes information from source materials •

Responded to requests for records and, documents from Federal and State disaster assistance agencies • Monitored the release of records to ensure

compliance with the requirements and provisions of the Privacy Act.

9/96-6/97 Brentano’s Bookstore-Bookseller

8/90-3/95 National Flood Insurance Program-Records Management Specialist-Accounting Clerk II

12/89-8/90 Laser Disclosures-Image Scanner

6/87-11-89 Virginia Beach Public Library- Library Technician

Education

American Records Management Association -Member

Association of Information and Image Management-Member

Records Management Program Certificate-George Mason University 7/06 Essentials of Project Management 9/08

Strayer University- Human Resource Management and Organization Management 1/07

References by request:

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