RACHEL HILL

**** **** *******, ***. ***

Las Vegas, Nevada 89146

312-***-****

acoxhi@r.postjobfree.com

EMPLOYMENT SKILLS

Exceptionally creative with strong planning/coordinating capabilities, has a proven ability to manage multiple projects, able to adapt

quickly to diverse management/client styles, excellent communication skills, and able to toggle between working independently or in a

team environment.

PROFESSIONAL SKILLS

Yardi Voyager Proficiency Site Based Budgeting

Property Management Customer Service

Asset Management Typing (65+ WPM)

Microsoft Office- Word, Excel, Powerpoint, Publisher UPCS Quality Standards

EDUCATION/CERTIFICATIONS

Nan McKay and Associates, Chicago, IL 2013- Blended Occupancy Management Specialist

National Center for Housing Management, Chicago, IL 2013- Site Based Budgeting Specialist

National Center for Housing Management, Chicago, IL 2010- Certified Manager of Housing

National Center for Housing Management, Chicago, IL 2010- Blended Occupancy Specialist

Chicago Housing Authority, Chicago, IL 2010- Yardi Property Manager’s Module

National Center for Housing Management, Chicago, IL 2009- Tax Credit Specialist

Nan McKay and Associates, Chicago, IL 2009- Uniform Physical Condition Standards

National Center for Housing Management, Chicago, IL 2009- Certified Occupancy Specialist (PH)

National Center for Housing Management, Chicago, IL 2007- Certified Occupancy Specialist

Oklahoma State Board of Education, Oklahoma City, OK 1998- High School Equivalency Diploma

EXPERIENCE

November 2014- February 2015 Related Management Companies - Chicago, IL

Compliance Manager

Provide support and resources for a diverse range of administrative compliance obligations for a 694 unit Section 8 residential

community located in Chicago, IL. Specific functions include review of regulatory agreements, site implementation of regulatory and

company policies and procedures. Continued participation in annual reporting to contract administrators and conscientious tracking and

updating of management and marketing plans and government contracts / HAP renewals, rent increases, and internal audits.

October 2013 – June 2014 Chicago Housing Authority - Chicago, IL

Acting Asset Manager

Conducts regular analysis of operating statements, budgets, property condition scores (PHAS and other) and other data relating to asset

management, reporting to portfolio manager and executives as needed. Maintains clear and consistent communications with property

managers regarding project capital and operating budgets, lease up, maintenance, rent collections, annual monitoring, and day-to-day

procedural issues. Assists the Director of Asset Management to identify and meet CHA property goals: occupancy, revenue, cost and

resident service objectives. Direct property managers to ensure effective compliance with all aspects of property management in

accordance with CHA policy, HUD regulations, and existing contracts.

March 2009 – June 2014 Chicago Housing Authority - Chicago, IL

Quality Control Analyst

Provide monitoring services to a select portfolio of over 2,741 units; services relative to Uniform Physical Condition Standards (UPCS)

and HUD occupancy policies and procedures by conducting monthly on site in-unit inspections. Reviews and monitors PPM Tenant File

Folder Audits practices to ensure compliance with HUD/CHA regulations. Reviews Yardi PHAS indicator reports on a regular basis to

ensure all PHAS indicators are compliant with required CHA policies. Provide REAC oversight in terms of compliance, scheduling,

monitoring and reporting.

May 2006 – March 2009 Interstate Realty Management - Chicago, IL

Site Manager

Responsibilities included daily oversight for a 282 unit Hope VI Project (Tax Credit, Public Housing and Market.) Responsible for

ensuring major property standards were met, standards to include rent collection, leasing and occupancy, timely close out of work orders

and addressing resident concerns. Handled REAC, UPCS AND HQS Inspections, prepared budgets, supervise staff and assist with

various social service programs.

March 2005 – June 2006 Related Management Companies Chicago, IL

Recertification Specialist

Conducted all Section 42 Tax Credit annual recertification’s for assigned properties. Performed Pre-Audit processes to assure accuracy

and compliance in accordance with IHDA and City of Chicago- Department of Housing standards.

March 2002 –May 2003 Eastlake Management Companies Chicago, IL

Development Department-Administrative Assistant

Responsibilities included providing assistance with all administrative tasks assigned. Created billing spreadsheets to evaluate and track

invoices submitted by vendors, sub-contractors and clients. Formatted and collated development RFP, RFQ, LIHTC and TIF application.

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