Charles E. Denson, Jr.
Largo, MD 20774
acox9i@r.postjobfree.com ~ 903-***-****
Active TS/SCI Security Clearance ~Business Analyst/
Personnel/Physical/Industrial/Information
Security Expert/Program Management/Project Management
Core Competencies
Communication ~ Report Writing ~ Legal Issues & Compliance ~ Multi-tasking
~ Time Management ~ JPAS ~ e-QIP ~ SF85/86 ~ Research & Analysis ~ Project
Coordination & Management ~ Strategic Planning ~ Cultural Sensitivity ~
Team Leadership ~ Training & Supervision ~ Customer Support & Service ~
Records~ SQL Management ~ Winforms .NET~ Administrative & Security Policies
and Procedures ~ Program Development & Implementation ~ Acquisition and
Management
Summary of Qualifications
> Organized and goal-oriented, with more than seven years experience in
project management and strong customer focus.
> Analytical problem-solver, able to anticipate issues and create new
systems that streamline operations, resolves concerns and improves
efficiency.
> Skilled in building excellent rapport with clients and team members.
Able to see the big picture, delegate effectively and motivate team
members to achieve on-time project completion.
Professional Experience
Federal Bureau of Investigation (FBI)
Washington DC
Business Analyst/ Project Manager
Jan 2013 to Current
> Managed Facilities Logistics and Services Division, The Facilities
Logistics and Services Division oversees facilities management for the
client's world-wide facility portfolio including planning,
acquisition, construction, maintenance and operations, and logistical
support for all client customers.
> Facilitated requirements gathering sessions to understand and document
complex business needs, often eliciting hidden requirements and/or
clarifying vague or unclear requirements
> Created requirement definitions documentation and functional
specifications to capture business needs using advanced business
processes
> Tracked progress of projects to ensure alignment to requirements;
manages any deviations from requirements to ensure resolution
> Manage the vast array of rent, lease, budget, and reporting
information critical to the administration a $600M rent portfolio
> Tracked and monitored project inter-dependencies, and drove resolution
to issues, risks, and changes
> Provide expertise in undergoing a new system implementation to stand
up the Real Estate Module which incorporates the Real Property Program
Management, Portfolio Management, Real Estate Lease Contract and Lease
Payment functions
> Reviewed statements of work (SOW); inspect and approve all Independent
Government Estimates (IGE) for costs and completeness of engineering
tasks and manage operations through a contract administration program
> Responsible for assisting with management of the overall spend through
budget formulation, Occupancy Agreement (OA) processing, requisition
creation and management, and billing of rent against projections
> Performed research to assist in development of project scope, define
requirements, and propose changes
> Implemented new generated business strategies in order to transform
the service operations of the organization which ended up in getting
50% higher customer satisfaction
> Identified and analyzed program needs, researched other resources for
recommended resources and products, and provided recommendations to
improve end processes and cost savings
Secretary of the Air Force Headquarters (SAF), Pentagon (United States Air
Force)
Washington DC
Program Manager /Physical/Personnel/Information/Industrial Security Officer
Aug 2007 to Dec 2012
> Responsible for managing the entire security program supporting 360
officers, enlisted, civilian and contractor personnel
> Designed, developed and documented technical architecture for security
solutions with a focus on architectural standards
> Led comprehensive security infrastructure upgrades (e.g., firewall/VPN
upgrades, intrusion detection, token-based authentication and remote
management)
> Utilized encryption technology, penetration and vulnerability analysis
of various security technologies, and information technology security
research
> Consulted on architecture direction and design issues as well as
influence peers, and IT leadership
> Experienced with IT Security, Information Security, and Firewalls
> Ensured all users maintain requisite need-to-know and clearances to
grant access to classified system
> Implemented and enforced IS security policies as prescribed by the
SSAA/SSP
> Conduct network vulnerability assessments using tools to evaluate
attack vectors, identify system vulnerabilities and develop
remediation plans and security procedures
> Experienced in developing and deploying security solutions for
vulnerability scanning, security policy compliance, and penetration
testing
> Protected vulnerable networks following detailed risk assessments.
Guided cross-functional teams in the design, validation, acceptance
testing and implementation of secure, networked communications across
remote sites for several unit organizations
> Plan, organize and directs the activities of SAF/CIO A6, ensuring that
security support to special access programs within the national
security construct to include air, space, and cyber complies with
legal and regulatory requirements and meets customer needs
> Investigate potential or actual security violations or incidents in an
effort to identify issues and areas that require new security measures
or policy changes
> Lead Security Architect for Compliance projects and major IT
Governance Risk
> Researched new developments in IT security in order to recommend,
develop and implement new security policies, standards, procedures and
operating doctrines across a major global enterprise
Secretary of the Air Force Headquarters (SAF), Pentagon (United States Air
Force)
Washington DC
IT Project Management Support Analyst
Aug 2007 to Jul 2009
> Maintain continuous alignment of program scope with strategic business
objectives, and make recommendations to modify the program to enhance
effectiveness toward the business result or strategic intent
> Experienced with network security including firewalls, IDS, IPS, and
DDOS; with SIEM, security operation centers and security analytics
> Led analysis of upgrade and conversion of Syteline 6.0 ERP w/Progress
database SQL Server
> Successfully lead implementation of Integral Accounting Enterprise
> Maintained application performance and corrected latency problems from
front, middle and Back End systems
> Monitored and maintained secure network infrastructure in accordance to
Department of Defense standards
> Successfully migrated Windows 2003 servers to 2010 Active Directory,
and design, build, and manage multi-domain Enterprise Active Directory
infrastructure, and installed and maintained MS SQL database
architecture.
> Develop/Define, publish and execute project plans, work plans and
schedules, budgets, and deliverable/responsibility matrices
> Provided communication analysis and support for remote systems such as
IBM mainframes, Unisys mainframes, HP mid-tier systems and web based
applications and servers
> Served as critical lead that managed and maintained windows servers,
and provided key backup support for headquarters and supporting office
servers
> Responsible and accountable for the coordinated management of multiple
related projects directed toward strategic business and other
organizational objectives
> Responsible for maintenance of multiple Cisco routers, Cisco switches
and, firewalls and testing of all copper cabling, utilizing the
Microtest Pentascanner, in order to meet/exceed CAT5, CAT6 and fiber
standards
> Research new developments in IT security in order to recommend,
develop and implement new security policies, standards, procedures and
operating doctrines across a major global enterprise
> Developed internal web application with .Net for real-time asset
tracking via barcode for equipment and personnel for forward deploying
individuals.
> Designed, implemented & monitored integration between applications;
while Coordinate upgrades, patches & maintenance releases
> Tracked and resolved issues throughout the development life cycle
while coordinating multiple IT development groups in order to satisfy
client expectations and the project's ultimate goal for DOD approval
> Managed all initiatives and resourcing related to data quality,
customer data integration, data profiling, data project planning, list
processing, process improvements and upgrades, documentation, and
training team members including data developers, data administrators,
and quality control analysts
> Oversaw the testing and monitoring of applications and systems
performance
> Installed and implement new programs, modules, hardware, network
equipment when necessary to upgrade and improved resources or increase
compatibility
> Hands-On experience translating business issues into network solutions
including opportunity identification, requirements development,
analysis, delivery, and support
United States Air Force
Barksdale AFB, LA
Local Area Network (LAN) Administrator/Engineer
Jan 1998 to Jul 2007
> Directed operations and maintenance for $500K microcomputer systems
consisting of network hubs, routers, cabling and 200 individual
workstations operating from two local area networks
> Developed operation plans to guide the tactical steps required to
provide business continuance, data security, network security and
disaster recovery
> Responsible for supporting entire software network including LAN
technologies, internet, intranet, and Ethernet systems
> Managed 3 network facilities including the second largest weapons
storage area in the Air Force and 5 offsite locations
> In-depth understanding of operating systems, servers, and enterprise
applications, as well as their compatibility with storage
architecture, business goals, and technology strategies
> Performed installation, testing and connecting of Ethernet twisted
pair cable networks and Local Area Networks; cable plant layout and
conduit design; communication equipment installation, maintenance and
repair operation of user help line
> Monitor the security of critical systems (e.g., e-mail servers,
database servers, web servers, etc) and changes to highly sensitive
computer security controls to ensure appropriate system administrative
actions, investigate and report on noted irregularities
> Performed major network management, security monitoring, network
performance tuning, file server email server administration
> Produce short-term and long-term plans for upgrades, maintenance, and
delivery of software applications
> Installed and configured computers systems, Information Technology
interfaces, networking components, operating systems and application
software programs
> Develop and maintain Disaster Recovery procedures for the organization
> Monitored system operations ensuring optimum operational capability
and maintenance
> Planned and designed the organization's LAN network expansion.
Upgraded and configured Microsoft Window server and installed network
routers, and cabling
> Establishes and maintains log of all user groups, accounts, and
permissions
> Managed and directed the installations flight line camera system,
securing level 2 assets
> Purchase hardware and software, submitting Certificate of Network
Worthiness as required and establish and maintain accreditation
packages
> Prepare and implement information system accreditation plans for
internal local area networks as well as oversee preparation of
classified project Wide Area Network (WAN) accreditation
> Knowledge with Windows Server with Exchange 2010, Windows XP,
Linux, Remote Access and Windows 7 and Unix
> Familiar with VMware Esx server 4.1 Virtual center installation,
configuration and security operation centers
> Networking Devices SAN, LAN/WAN, Interpreting TCP/IP, FCIP, IFCP,
ISCSI, FCOE protocols and hardware which uses this protocols,
Active Directory, LDAP-based directories, network protocols, web-
based applications
Intercultural Work Experience
Operation Iraqi Freedom - Al Udeid AB Qatar (Base Publications Manager)
Operation Southern Watch - Prince Sultan Air Base Saudi Arabia
PROJECT ACCOMPLISHMENTS
Flight Line, Nuclear Storage Facility, and Base entry surveillance
recording system. (Base Project Anti-Terrorism project)
Network upgrades (2 LAN Severs, Print servers routers, switches, 200
workstations)
Base Pass and ID center
Records distribution and destruction facility (Al Udeid AB Qatar)
Information managers and communication cell
Base realignment and closer relocation (Relocation of staff, Equipment, Top
Secret Material and Systems)
2 Video Teleconference Centers (Arlington and Pentagon) Top Secret and
Classified
Awards & Achievement
SAF/CIO A6 Senior Non-Commissioned Officer of the Quarter (July - September
2008)
SAF/A6S Senior Non-Commissioned Officer of the Year 2008
Education & Specialized Training
Information Management
Community College of the Air Force, Jan 2012
(BBA) Computer Information Systems Wiley College
Marshall, TX, 2004
Project Management Training (PMP) Pentagon
Washington DC, 2009
Certified Information/Personnel Security Manager Training
Washington DC, Oct 2007
JCVS/JPAS Training for Security Professionals
Washington DC, Sep 2007
DoD Security Specialist Course GS101.01 Linthicum MD,
Aug 2007
A+ Certification Barksdale AFB Jan
2006
NCO Academy Keesler AFB, MS, Feb
2005
CCNA Routing & Switching Barksdale AFB, LA
Mar 2001
Network Administration and Security Training Barksdale
AFB, LA Jan 2001
Network Administration Training Barksdale AFB
LA, May2000
Information Management Craftsman Air Force Course Keesler AFB,
MS, Apr 1998
Airman Leadership School Lackland AFB,
TX, Mar 1996
Information Management Apprentice Air Force Course Keesler AFB,
MS, Dec 1993
Office/Computer Skills
Microsoft Office Products (Office Communicator, Word, Outlook, PowerPoint,
Excel and Microsoft Share Point)
Air Force Records Management System (AFRIMS)
Task Management Tool (TMT)
Share Point Portal Administrator