DANIEL VILLARREAL, Jr.

**** ********** ***** *******, ***** 77058

817-***-****

acox8u@r.postjobfree.com

1

Certified Information Technology Specialist

Comprehensive Diagnosis & Repair IT Install & Maintenance Customer Service

Hard working technical professional with history of effectively assembling, repairing, and maintaining all equipment

including computers, IT systems, servers, and various electronics. Proficient at identifying root causes of issues and

quickly resolving at minimized cost. Proven ability to fulfill expectations of demanding customers on time and within

budget. Dedicated to consistently providing high quality solutions and exceptional service.

TECHNOLOGY STRENGTHS

Hardware: Router & Switch configuration, Hubs, PC Assembly / Upgrade, Laptops (DELL, HP, Panasonic),

Access Points, Repeaters, Remote Devices (VSAT, Wireless Devices, Direct Access, Branch Cache, MLoS), RAID,

SCSI

Software: Antivirus (Norton/Symantec, McAfee) / Firewall Apps, MS Office (Word, Excel, PowerPoint,

Outlook, Access), MS Project, LabVIEW 2012, Google Earth Pro / FalconView, MS Visio, IBM Domino/Lotus Notes

Operating Systems: Windows 95 / Windows NT 4 / Windows XP / Windows Vista / Windows 7 / Windows 8

/ Windows Server 2008 / Windows Server 2012

Networking Tools: Active Directory, DNS, DHCP, Wireshark, TCP/IP, Routing Protocols, VPN Encryption,

WLAN AD HOC, FTP, Telnet / TFTP, SNMP Management Applications, Messaging (POP3, IMAP, SMTP), Solar

Winds

EDUCATION

CompTIA & Microsoft Certified Professional MyComputerCareer.Edu Houston, TX

(MTA 98 349) July 2014; (MTA 98 366) Oct. 2014; (MTA 98 365) Dec. 2014; (Network+) Oct. 2014

Bachelor of Arts in History (May 1995) Texas A & M University College Station,

TX

EXPERIENCE

Dec2014 – Present – ieSmart Systems, L.L.C.

Houston, Texas – Systems Administrator

Daniel Villarreal Page 1

Assist in develop specific objectives and strategies to maintain an effective corporate management information system.

Confer with corporate management team to plan strategic development and information services and developed operational

policies and procedures related to applications and scheduling. Establish department work standards (corporate and

project).

Direct the preparation and implementation of the IT budgets using knowledge of corporate financial objectives and capital

requirements. Including the negotiation of computer and peripheral equipment purchases, such as those related to wide and

local area networks, equipment maintenance services, software, communication services, and computer consulting services.

Provide user training and production implementation activities. Prepare instruction sheets for users and IT department

personnel.

Manage the installation of new (or upgrade of existing) hardware and software as required by the network and users.

Monitored equipment performance, documented problems and solutions. Supported and administered LAN and Wireless

networks.

Monitor availability of network and server resources and responds to problems and issues, as well as administration of

servers, desktop/laptop computers, printers, firewalls, VoIP phones, smartphones, software deployment, security updates

and patches.

Install, configure and manage physical and virtual servers, maintain user accounts and permissions to network and server

resources as well as documentation of network and server resources.

Manage and maintain contract licenses and agreements. Provide Level II support and on call support as needed.

Consult with Business Units on projects and performed special projects and other duties as assigned.

Nov2013 – Feb2014 (NTT Data Inc.) ExxonMobil Information Technology Global Services Houston, TX

Internet and Mobility Analyst

Manage ExxonMobil ender user interaction with MS Forefront Threat Management Gateway (TMG) to maintain the

ExxonMobil Network Security Threshold while enhancing the end users accessing needed internet sites.

Assist the ExxonMobil Information Technology (EMIT) team in planning and implementing a migration from MS

Forefront to WebSense v7.6.1 (orv7.6.2).

Oct2012 – Jul2013 (Computer Sciences Corporation) – Combined Joint Task Force – Afghanistan Network

Administrator Khyber Joint Border Coordination Center (FOB Torkham Gate)

Successfully closed operations of C4 (Command, Control Communications and Computer) support for signals

transmissions of a Border Coordination Center in a Multinational environment on FOB Joyce and facilitated their relocation

back to FOB Torkham base and reintegration of systems and users with the Khyber and Lwara Border Coordination

Centers.

Coordinated with multiple entities (IJC, ISAF, Divisional and Brigade Level) in supporting the close out of Nawa BCC

facilities and the transfer of equipment and personnel to support relocation of those communications capabilities with

minimal down time.

Supported IP Routing and Switching in multi level Security Clearance environment.

Handled system administration in a Windows XP, Windows 7, Windows 2003 Server; Windows 2008 r2 Server and

Windows Server 2012 environment and provided desktop and infrastructure support for U.S., ISAF and NATO Coalition

military personnel in a multi Security Clearance environment.

Provided IP Telephony (Cisco CallManager and Cisco CallManager Express) and Video Teleconferencing (Tandberg)

support in a multi level Security Clearance environment.

Maintained DoD Information Assurance Certification Accreditation Process (DIACAP) compliance on all communications

systems associated with the various security classification designations at the Nawa Border Coordination Center as well as

their successful transfer back to and integration with the Khyber Joint Border Coordination Center.

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Apr. 2010 – Oct2012 (Computer Sciences Corporation) Combined Joint Task Force – Afghanistan Network

Administrator Nawa Border Coordination Center (FOB Joyce)

Provided C4 (Command, Control Communications and Computer) support for signals transmissions of a Border

Coordination Center in a Multinational environment.

Coordinated with multiple entities in supporting the build out of subsequent BCC facilities and the training of personnel to

support communications at those facilities.

Handled system administration in a Windows XP, Windows 7, Windows 2003 and Windows 2008 r2 Server environment

and provided desktop and infrastructure support for U.S., ISAF and NATO Coalition military personnel.

Maintained DoD Information Assurance Certification Accreditation Process compliance on all computer systems associated

with the various classification designations at the N.B.C.C..

Member of the installation team setting up the communications infrastructure at the N.B.C.C. Facility on FOB Joyce in the

Kunar Province of Afghanistan.

Nov2007 – Apr2010 (Computer Sciences Corporation) – Combined Joint Task Force – Afghanistan Network

Administrator Khyber Border Coordination Center (FOB Torkham Gate)

Provided C4 (Command, Control Communications and Computer) support for signals transmissions of a Border

Coordination Center in a multi level Security Clearance and Multinational environment.

Coordinated with multiple entities in supporting the design and build out of subsequent BCC facilities and the training of

personnel to support communications at those facilities.

Supported IP Routing and Switching in contingency environment.

Handled system administration in a Windows 2003 Server environment and provided desktop and infrastructure support for

U.S., ISAF and NATO Coalition military personnel.

Provided IP Telephony and Video Teleconferencing support in a classified environment.

Member of the installation team setting up the communications infrastructure at the Khyber Border Coordination Center

Facility on Camp Torkham Gate, in the Nangarhar Province of Afghanistan.

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