E UGENIA B. COLL I NS

**** ********* ** • New Orleans, LA 70122

504-***-**** • acowtb@r.postjobfree.com

OBJECTIVE

To secure employment in an Office Specialist position that will utilize my education and specialized training in exchange for

t he opportunity for professional and personal growth. I am hard working, highly motivated, dependable team player with the

ability to work independently.

A BIL IT IES

H ard working, highly motivated, honest, dependable team player with the ability to work independently.

EMPLOYMENT H ISTORY

D irector of Operations, General and Operations Managers 01/2008 – Cur rent

World Protection, Inc. New Orleans, LA

• Oversee activities directly related to making products or providing services.

• Direct and coordinate activities concerning production.

• Review financial statements, sales and activity reports, and other performance data to measure productivity and

goal achievement.

• Manage staff, preparing work schedules and assigning specific duties..

• Establish and implement departmental policies, goals, objectives, and procedures, Determine staffing requirements,

and interview, hire and train new employees, or oversee those personnel processes.

• Plan and direct activities such as sales promotions, coordinating with other department heads as required.

• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

• Locate, select, and procure merchandise for resale, representing management in purchase negotiations.

Administrative Assistant, Administrative Services Managers 06/2007 – 01/2014

ECM, LLC New Orleans, LA

• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing,

spreadsheet, database, outlook. Perform general office duties, such as ordering supplies, maintaining records

management database systems, and performing basic bookkeeping work.

• Answer phone calls and direct calls to appropriate parties or take messages.

• Conduct research, compile data, and prepare papers for consideration and Attend meetings.

• Greet visitors and determine whether they should be given access to specific individuals.

• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their

d istribution.

• File and retrieve corporate documents, records, and reports.

• Open, sort, and distribute incoming correspondence, including faxes and email.

Loss Prevention Officer / Administrative Assistant, Police Patrol Officers

11 /2002 – 07-2007 J . W. Ma r r iott

New Orleans, LA

eKenner, LA

• Responsible for providing superior services to both the internal and external customers.

• Responsible for maintaining security protection which includes money transactions, public relations, assisting

guest/customers and employees as needed

• Patrol assigned areas throughout the hotel, lobby, floors and back of the house.

• Investigate all theft complaints, both from guest and employees.

• Investigates and reports all fire and safety hazards.

A dministrative Assistant/Office Manager

11/1995 – 08-2005

CSX Railroad

New Orleans, LA

• Acted as liaison between management and general personnel, prepared correspondence, type invoices.

• Train new hires, demonstrated effective leadership and encouraged team concepts. Dispatch on daily basis.

• Interacted effectively with individuals on all levels.

EDUCATION HISTORY

Completion Date Issuing Institution Location Qualification Course of Study

1998 Delgado Community College LA Associate's Degree Accounting

1976 Meadows-Draughon College LA Associate's Degree Office Administration

REFERENCES AVAILABLE ON REQUEST

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